Windows XP restarts while using Nero 6

By jonamsha
Jan 24, 2007
Topic Status:
Not open for further replies.
  1. Hi All,

    I am a new member to this forum. I am having trouble burning DVD's with Nero 6 Ultra Edition on my Laptop having Windows XP SP2.

    1. Some times as soon as I click on Nero from my Program Files , system shows a blue screen and goes in a flash and restarts. I could see the key word 'Physical Memory Dump' on that.

    I think this is particularly happening when there is an empty DVD prior to starting nero.

    2. I tried to start Nero first and then inserted the empty disc , its again the same , a blue screen and system restarts.

    I have recently free'd lot of memory on my hard disk, I have about 25 gb free space on a 55gb hard disk. I have run the defrag also.

    earlier couple of times i have seen the message ' System has recovered from serious error' and the below details are displayed.

    C:\DOCUME~1\LOCALS~1\Temp\WERe5d4.dir00\Mini112306-01.dmp
    C:\DOCUME~1\LOCALS~1\Temp\WERe5d4.dir00\sysdata.xml


    BCCode : 1000000a BCP1 : BDDF30CE BCP2 : 00000002 BCP3 : 00000000
    BCP4 : 80505FCA OSVer : 5_1_2600 SP : 2_0 Product : 256_1

    DRIVER_IRQL_NOT_LES_OR_EQUAL

    C:\DOCUME~1\LOCALS~1\Temp\WER125b.dir00\Mini010607-01.dmp
    C:\DOCUME~1\LOCALS~1\Temp\WER125b.dir00\sysdata.xml

    BCCode : 10000050 BCP1 : 825482EC BCP2 : 00000000 BCP3 : 80505DD7
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

    Please help me in idnetifying the problem !.

    Thanks in Advance
    Jonam
  2. matt2971

    matt2971 Newcomer, in training Posts: 32

    It may well be a hardware issue (CD drive, memory etc), but it's certainly worth trying some different burning software as a workaround. Try the freeware CDBurnerXP Pro. It burns, rips, and does a hot of other things without Nero's bloat:

    http://www.cdburnerxp.se/download.php

    If it still does it with this software, then either it's something in Windows itself, or it's hardware. If it works, then most likely it's a Nero issue.
  3. cpc2004

    cpc2004 Newcomer, in training Posts: 2,044

    Attach the following mindump.

    C:\DOCUME~1\LOCALS~1\Temp\WERe5d4.dir00\Mini112306-01.dmp
    C:\DOCUME~1\LOCALS~1\Temp\WER125b.dir00\Mini010607-01.dmp
  4. jonamsha

    jonamsha Newcomer, in training Topic Starter

    Hi Matt, Thanks for your advice, I have burned a couple of movie dvd's with cdburnerxp, it loks fine.

    Hi CPC2004 ,

    Iam attaching the mini dumps, I would request your help in identifying the problem.

    Thanks in Advance
    Jonam
  5. cpc2004

    cpc2004 Newcomer, in training Posts: 2,044

    This is the software problem of anydvd. Refer this problem
  6. jonamsha

    jonamsha Newcomer, in training Topic Starter

    Hi cpc2004 !

    Thanks for your response !.

    I want to know more details which you found out of the minidumps I have posted !.

    Do you think , the latest version of any dvd could be the problem ? If yes in what way is this interrupting Nero?

    I have been using any dvd since an year, never had problems with nero before.

    Around last week of november'06 I have first encountered this problem.. ( probably I would have updated anydvd to newer version.(currently I have any dvd 6.0.8.5)

    Please do let me know if you have noticed any other serious problems from the minidumps I posted.

    I need your advice, whether I could still go ahead and use 'anydvd' or its unsafe to do so ?

    Thanks
    Jonam
  7. cpc2004

    cpc2004 Newcomer, in training Posts: 2,044

    Your latest 3 minidumps are crashed by AnyDVD and the TIMESTAMP of AnyDVD.sys is 45577233 (ie Mon Nov 13 03:12:51 2006). Use the previous version of AnyDVD resolves the blue screen problem. It is your decision whether to de-install or downlevel AnyDVD.


    Mini010507-01.dmp BugCheck 1000000A, {bcf76fde, 2, 0, 80505fca}
    Probably caused by : AnyDVD.sys ( AnyDVD+aa8 )

    Mini010607-01.dmp BugCheck 10000050, {825482ec, 0, 80505dd7, 0}
    Probably caused by : AnyDVD.sys ( AnyDVD+aa8 )

    Mini012407-01.dmp BugCheck 1000000A, {75afef8e, 2, 0, 80505fca}
    Probably caused by : AnyDVD.sys ( AnyDVD+aa8 )
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.