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Windows XP System32 Error Messages at login

By shell_anders
Oct 4, 2007
  1. Every time I login to my computer, I get the following error messages:

    Windows cannot find c:\WINDOWS\system32\mcwxevd.dll
    Windows cannot find c:\WINDOWS\system32\fneltlj.dll
    Windows cannot find c:\WINDOWS\system32\wnwowrc.dll
    Windows cannot find c:\WINDOWS\system32\exczqjd.dll

    I don't think there are any error message numbers, but these 4 separate messages pop-up every day I login to my computer. There are 2 other users on this computer, but they aren't getting these messages. I am the system administrator and I have been all over the internet trying to find out what this is and how to fix it.

    I really need help with this and I don't know what else to do.
    Thank you, Michelle
     
  2. Jase123

    Jase123 Banned Posts: 1,122

    Try running into safe mode. see how in the follwing link http://support.microsoft.com/kb/315222

    Then in safe mode go to start/run and type in "sfc /scannow"

    This will look for any incorrect, missing or corrupted files and try to fix them.

    Note: Make sure you have your windows xp disk handy.

    Regards Jase :)
     
  3. shell_anders

    shell_anders TS Rookie Topic Starter

    Safe mode

    Hi Jase,

    Thank you for the help. I do have a question about it. After I do that, the error messages will not appear anymore. At that point, do I need to turn off safe mode?

    Thank you,
    Michelle
     
  4. Jase123

    Jase123 Banned Posts: 1,122

    Yes just boot into normal mode after.

    Regards Jase :)
     
  5. shell_anders

    shell_anders TS Rookie Topic Starter

    I was just wondering if you might know what could have caused this problem. I searched all over the internet for several weeks now and haven't found an answer. Just wondering if this is something I can prevent in the future.

    I am not even really sure what system32 is or what it does for my system, but I do know the error messages aren't good.

    Thank you,
    Michelle

    Hi Jase,

    I must be doing something wrong. I went into the safe mode, but nothing happened. Is there something I should be doing while I am in safe mode? After I rebooted and went back into normal mode, I still keep getting the same error messages.

    Michelle
     
  6. Jase123

    Jase123 Banned Posts: 1,122

    Restart your pc. When the screen starts to come on hit f8 repeatdly.

    Then select safe mode, and run the scan i told you to.

    There are a few possibilities. You could of accidently deleted important files ect..

    Regards Jase :)
     
  7. Cinders

    Cinders TechSpot Chancellor Posts: 1,313   +12

  8. shell_anders

    shell_anders TS Rookie Topic Starter

    Jase,

    I tried to run the sfc/scannow in safe mode and it says it can't find this file. I did a search and it still didn't find it.

    Michelle
     
  9. Jase123

    Jase123 Banned Posts: 1,122

    Did you put your windows xp disk in?

    Regards Jase :)
     
  10. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Hello and welcome to Techspot.

    It`s a pity no one checked out those .dll files. If they had, they would have advised you that your system is probably infected with malware. These are not Windows OS files, so doing an sfc /scannow is of little use.

    Go and read this thread HERE and post a HJT log as an attachment into this thread.

    Regards Howard :wave: :wave:

    This thread is for the use of shell_anders only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  11. Cinders

    Cinders TechSpot Chancellor Posts: 1,313   +12

    I did Google the dlls, and all I got back were links to this thread and a page on no more pasting and another page on possible malware but its condition was undecided. The file names do look a bit random (random file names usually means malware) but I cast that thought aside for no apparent good reason. Any way it goes I do hope we can help you shell.
     
     
  12. Jase123

    Jase123 Banned Posts: 1,122

    same here with the google search Cinders. lol.

    But were alll here to help you Michelle, just do what Howard said above.

    Regards Jase :)

    This thread is for the use of shell_anders only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
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