TechSpot

Winsock and Connectivity Error

By dealah33
Apr 21, 2009
  1. I run a small business and recently we hired a new employee. I was setting up a computer for him that was working just fine a few months ago and now won't connect to the internet!!

    It runs Windows XP Home, IE7 and Firefox (the latest).

    It is NOT the network card.

    I DO NOT have the restore CD's :(

    When I run the troubleshooter I get this error:

    Error attempting to validate the Winsock base providers: 2
    Not all base service provider entries could be found in the winsock catalog. A reset is needed.


    &

    FTP (Passive): Error 12029 connecting to ftp(dot)microsoft(dot)com: A connection with the server could not be established.
    FTP (Active): Error 12029 connecting to ftp(dot)microsoft(dot)com: A connection with the server could not be established.
    HTTP: Error 12029 connecting to http:www(dot)microsoft(dot)com: A connection with the server could not be established.
    ...
    ..

    Please help! I need to fix this computer for our new employee!!!

    Willy
    Could not make an HTTP connection
    Could not make an HTTPS connection
    Could not make an FTP connection
     
  2. Matthew

    Matthew TechSpot Staff Posts: 5,268   +92

    Try entering "netsh winsock reset" into the command prompt...
     
  3. jobeard

    jobeard TS Ambassador Posts: 9,342   +622

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