winxp show Blue Screen and Restart (event id 1003 system error)

By mlakmal
Jul 27, 2007
  1. Hi

    if any body can help me in finding out why the system shows blue screen and retstarts after that would be grateful. it happens couple of times today and few days back.

    i have attached dump files with this please can anybody let me know where its going wrong ?

  2. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

    It looks to be a hardware problem. Have you added any new hardware lately, e.g. RAM? Any overclocking?

    You've also got a Norton file left over. You need to make sure all remnants of Norton are removed.

    f623e000 f62400c0 NAVAPEL NAVAPEL.SYS Tue Oct 30 02:50:11 2001 (3BDD96D3)
  3. tipstir

    tipstir TS Ambassador Posts: 2,383   +105

    See your other post for the dump files... I've posted a fix or something you try to fix..
  4. mlakmal

    mlakmal TS Rookie Topic Starter

    tnx fr replyin

    well i didnt add any new hardware but my hard disk gave a error on d: partition and i had to reformat that partition to work again. my hard disk only has 2 partitions but my computer has 3 extra partitions which gives error when you click on them.

    i have nod32 and norton coporate edition installed also ..

    do you see any issue with above info.. pls let me knw
  5. sellmesanity

    sellmesanity TS Rookie Posts: 162

    Do Not Have Two Antivirus Programs Installed.
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