Shortly after Service Pack 2 release, Microsoft has issued a new 'hotfix' patch that fixes a problem created by SP2 for some users connecting to virtual private networks. The good news they say, is that the flaw shouldn't affect everyone however this gives a good hint once again that no software is perfect and eventually more patches will be needed, on a fashion that developers and analysts say are "just a fact of PC life". "So if you're looking for Windows XP SP2 to solve all present and future problems, keep dreaming. Meanwhile, though, only a tiny fraction of Windows XP users will need to get the new hotfix, released earlier this week not long after SP2 became available. A hotfix is a patch that addresses a specific problem, usually for only one or a few customers, and is not generally distributed to the vast majority of users."