TechSpot

Wireless card loses connection to network then have to restart

By srpeirce
Feb 3, 2007
  1. I have a Ralink Turbo Wireless LAN Card.

    I randomly lose my connection to the network and it is frustrating. I have to restart my computer everytime this happens.

    I cannot repair connection, and i cannot view any networks when this occurs.

    There is no apparent problems before or after in hardware devices.

    Any help would be apreciated!

    Thanks

    Steve
     
  2. srpeirce

    srpeirce TS Rookie Topic Starter

    System Overview / Comparison
    Your System Results Game Requirements

    Operating System Microsoft Windows XP Home Edition Service Pack 2 (Build 2600) Pass Windows XP

    System Memory 2048.2 Pass 256.0

    Processor Speed 2204.9 Pass 800 MHz

    DirectX Version 9.0c Pass 8.1

    Display Device NVIDIA GeForce 8800 GTS Unknown Compatibility

    Display Memory 512.0 Pass 32.0

    Display Driver 6.14.10.9792 Unknown Compatibility

    Sound Device Sound Blaster Audigy Pass

    Sound Driver 5.12.01.512 Unknown Compatibility



    Operating System Information
    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)

    Internet Explorer Information
    Version 7.00.5730.0011


    System Device Information
    Processor
    AMD AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ 2204.9 Mhz

    Memory
    System Total 2048.2
    Virtual Total 2047.9
    Pagefile Total 3940.3

    Snapshot
    System Available 1509.5
    Virtual Available 1999.2
    Pagefile Available 3562.9

    Monitor Information
    Monitor Name Plug and Play Monitor
    Refresh Rate 85 Hz

    Monitor Information
    Monitor Name Plug and Play Monitor
    Refresh Rate 60 Hz

    Network Card Information
    Name Ralink Turbo Wireless LAN Card - Packet Scheduler Miniport
    IP Address 192.168.1.5
    Subnet Mask 255.255.255.0
    Gateway 192.168.1.1
    Primary WINS Server N/A
    DHCP 192.168.1.1


    System Device Information
    Background Processes Information
    Process Name [System Process]
    Process Name System
    Process Name smss.exe
    Process Name csrss.exe
    Process Name winlogon.exe
    Process Name services.exe
    Process Name lsass.exe
    Process Name svchost.exe
    Process Name svchost.exe
    Process Name svchost.exe
    Process Name svchost.exe
    Process Name svchost.exe
    Process Name spoolsv.exe
    Process Name CTSVCCDA.EXE
    Process Name nvsvc32.exe
    Process Name xcommsvr.exe
    Process Name bdss.exe
    Process Name livesrv.exe
    Process Name explorer.exe
    Process Name CTSysVol.exe
    Process Name rundll32.exe
    Process Name TBPanel.exe
    Process Name PDVDServ.exe
    Process Name bdmcon.exe
    Process Name bdoesrv.exe
    Process Name bdnagent.exe
    Process Name bdswitch.exe
    Process Name rundll32.exe
    Process Name qttask.exe
    Process Name jusched.exe
    Process Name CTDetect.exe
    Process Name CTCMSGo.exe
    Process Name msnmsgr.exe
    Process Name ctfmon.exe
    Process Name RaUI.exe
    Process Name soffice.exe
    Process Name soffice.bin
    Process Name wmiprvse.exe
    Process Name vsserv.exe
    Process Name alg.exe
    Process Name iexplore.exe
    Process Name svchost.exe
    Process Name EasyInfo.exe
    Process Name wmiprvse.exe


    Media Device Information
    Mass Storage Devices
    Type Fixed
    File System NTFS
    Total Space 465.8 GB
    Free Space 416.5 GB

    Mass Storage Devices
    Type CD / DVD Drive
    File System CDFS
    Total Space 418.4 MB
    Free Space 0 Bytes

    DirectX Information
    Version 9.0c
    Long Version 4.09.0000.0904

    Display Device (Primary Only)
    NVIDIA GeForce 8800 GTS
    Device
    Description NVIDIA GeForce 8800 GTS
    Manufacturer NVIDIA Corporation
    GUID D7B71E3E-42D3-11CF-6E73-21240DC2CD35

    Driver
    Version 6.14.10.9792
    Module nv4_disp.dll
    Date 12-21-2006

    Memory
    Local 512.0
    Local 629.4
    Non-Local 247.0
    Texture 876.4


    Encase it helps....^^

    Edit: using EA's EasyInfo - thats what the pass stuff is about on some of it; see if my comp meet min specs...
     
  3. tipstir

    tipstir TS Ambassador Posts: 4,716   +89

    I got rid of my Windows XP Home Edition because of this reason you're having... Gone with the Windows XP Pro Sp2 problem gone... Home version isn't network friendly that's why a lot of user goe with the Pro, has better network features...
     
  4. Rick

    Rick TechSpot Staff Posts: 6,305   +52 Staff Member

    This has nothing to do with Windows XP Home vs. Pro... They both use the extact same wireless service and wireless drivers.

    To fix this issue, my first attempt would be to update the wireless card's firmware and drivers, as they are the most likely cause.

    And how about your wireless utility, maybe that's to blame? Do you use the WZC wireless config utility provided by Windows or a program supplied by your wireless card manufacturer?

    Windows' wireless config manager is the one that looks like this: [​IMG]

    If you're using the default Windows wireless utility, then you might want to try using the one supplied by your manufacturer instead. If you are using your manufacturer's wireless utility, then definitely try the one built-in to Windows. Only one wireless connection manager can be open a time, typically, so you'll need to disable one to use the other. If you need help figuring out how to do this, just let us know.

    Also, it is possible the wireless provided by your router/access point is dropping for a minute at a time too, as this is a commonly found problem. This can be cause by interference or buggy router firmware. Can you verify it is not your router by using another computer with wireless or connecting to another wireless access point?
     
  5. tipstir

    tipstir TS Ambassador Posts: 4,716   +89

    Rick, you must know Windows Home Edition is not a good choice for running with a home network. The OS is very limited. I don't recommend any user using this if they tend to use it with either a mix OS (pro and home) or on it's own.
     
  6. Rick

    Rick TechSpot Staff Posts: 6,305   +52 Staff Member

    Yeah, it's not great. Very limited indeed as as far as file sharing goes.

    However, if you're just trying to get online, XP Home has more than what you need. It has the full access to your TCP/IP configuration, supports DHCP, PPPOE dialer, integrated wirless client etc..

    Users wanting to do more than get online, such as share files and run other network services might want to bump up to XP Pro, but even Home Edition can satisfactorily share files and printers for most home users. And if you don't like the limitations such as no ACL, then there are relatively simple modifications that can unlock the extras found in Pro for Home... So I don't see the point in spending the extra $130 or so for an on-the-cusp-of-being-out-of-date OS just to get online.
     
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