Word 2003 converting files

[MysticRains]

Hello Everyone,

For some reason my MS Word 2003 is now trying to "File Conversion" all doc files I get in by email. These files are word 2002 format.

Word 2003 tells me to select the encoding that makes my document readable - text encoding: windows, MS-DOS, other encoding.
None of these convert the files to a usable format that I can read in the preview window that is shown while selecting codes.

Has anyone had this problem?

Does anyone have any suggestions?

I have gone to the MS web site and updated Word already and restarted.

May you all have a wonderful day,

 

[Nodsu]

Well, are you sure the problem is with Word and not your e-mail program?

What do you see in the preview window?

 

[MysticRains]

The email has a doc file attached to it. I click on the attachment and save it to a directory on the server. I then Open Word 2003 and open the file.
A new window opens titled "File Conversion - name of file.doc"
In the body of it has:
"Select the encoding that makes my document readable.
Text encoding:
(Selection boxes) Windows, MS-DOS, other encoding."
There is a list of countries on the right hand side, plus a preview section at the bottom of this window which shows a block of letter that do not make up words.

None of these country selections convert the files to a usable format that I can read in the preview window that is shown while selecting codes.

I hope that I have worded things ok.
As for it being the email (outlook), I have gotten other file types that work ok. Just seems to be word doc's that do not open. I have also tries opening the files on other computers too. No go.

Thank you very much for replying. Hope you are having a good day.

 

[Liquidlen]

Do a search in Word Help> File conversion > encoding.
It may be you are trying to open a document under a Language/Font or Encoding, that you donot have installed.
The instruction there should allow you to find out what is missing.

 

[Tedster]

try using open-office to see if that helps.

 

[Nodsu]

plus a preview section at the bottom of this window which shows a block of letter that do not make up words

Now, does that block of letters look anything like this? (That's 76 charactrs per line here)

Li9TWVNDSEVDSzE0Mi5raXQvaW5zdGN0cmwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAADAwMDc3NSAAMDAwMDAw
IAAwMDAwMDAgADAwMDAwMDAwMDAwIDEwNTAyNDcyNDEyIDAxNTU0NSAANQAAAAAAAAAAAAAAAAAA

If yes, then either the sender encoded the attachment wrong or your e-mail program is decoding the attachment wrong. Try another program or saving the raw message file on your computer and decoding it with a program called UUDeview.

 

[MysticRains]

Liquidlen, Tedster, and Nodsu:

Thank you all for the suggestions - I will try these out.

Nodsu - yes, it does look like that. I'll try it.

I hope one of these work.... I got the doc's from the city for a project I am working on and it is due on Tuesday. But this is not the first time files with this error has come by email.

Thank you all very very much!!