Solved Xilisoft software scanning positive for viruses

Hi,

Before I relay the results of my recent virus scan, let me say up front that xilisoft makes darn good software. Unfortunately, if their software contains malware, I will cease to use their products.
I've tested three of their softwares (Xilisoft Video Converter Ultimate 7, Xilisoft DVD Ripper Standard 7, and Xilisoft Video Editor 2) using the multi-engine virus scanning site virustotal.com. At the time of my first scan, I received the following positive result (most engines said the scanned file was clean).

Virus engine: Antiy-AVL
Name of malware: Trojan[:HEUR]/Win32.Unknown

I have also received other positive matches, but those matches have ceased to show up in the virustotal results. In regards to the above match, based on previous experience, I assume this is a heuristic (trojan) virus, or in other words, a potentially suspected/undocumented virus (the ".Unknown" extension reinforces this interpretation) that steals user data or otherwise harms a system.

I looked online and couldn't find any information regarding this specific virus including its severity, whether its a false positive, etc. etc. I've contacted their online support and gave up as their replies were not helpful.

My question is:

Could anyone relay their opinions, knowledge or findings regarding the level of safety and security in using xilisoft's software (specifically the three softwares mentioned above). I haven't found much information online.

Note: I have purchased all of these softwares legitimately. The exact files in question, downloaded from their main page www.xilisoft.com are:

Xilisoft Converter Ultimate 7
http://www.xilisoft.com/webapp/down...eo-converter-ultimate7&version=7.3.0.20120529

Xilisoft DVD Ripper Standard 7
http://www.xilisoft.com/webapp/down...x-dvd-ripper-standard7&version=7.3.0.20120529

Xilisoft Video Editor 2
http://www.xilisoft.com/webapp/downloader.php?product_code=x-video-editor2&version=2.0.1.0111

Thanks for your feedback.
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Welcome aboard

I use couple Xilisoft utilities myself and I consider Xilisoft a good company.
I definitely wouldn't worry about ONE positive results.
It comes form less known engine and it's listed as heuristic.

You'll be fine.

In case like this one I'd rather contact http://www.antiy.net/ to let them know about false positive. If you have some free time :)
 
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