XP hangs on boot, then goes to black screen

By josbd
Jan 6, 2005
  1. I am having a go at sorting out a friend's Dell Dimension which is running XP. If I boot normally, it gets as far as the start up xp screen, then the screen goes black and the monitor indicator light glows orange then green then orange etc

    When I boot in safe mode, the pc hangs at: System 32\Drivers|Mup.sys

    It will eventually get past this, but that is obviously where the problem lies.

    I was going to do a complete reinstall, but since I cant see the screen......

    Any help and advice would be very much appreciated!
  2. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Type in Mup.sys in the Search box at the top of this page. There are several posts with this same problem. They should help you further.
  3. josbd

    josbd TS Booster Topic Starter Posts: 196

    Apologies, and thanks.
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