XP hangs on boot, then goes to black screen

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josbd

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I am having a go at sorting out a friend's Dell Dimension which is running XP. If I boot normally, it gets as far as the start up xp screen, then the screen goes black and the monitor indicator light glows orange then green then orange etc

When I boot in safe mode, the pc hangs at: System 32\Drivers|Mup.sys

It will eventually get past this, but that is obviously where the problem lies.

I was going to do a complete reinstall, but since I cant see the screen......


Any help and advice would be very much appreciated!
 
Type in Mup.sys in the Search box at the top of this page. There are several posts with this same problem. They should help you further.
 
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