Installed Norton Basic works, used their start up clean up utility and now i have no access to windows on my c: drive. The login window comes up and i login, then the computer logs out. so i have no access. I have tried a system restore and this takes me back to the login window and then back out. I have tried to reinstall windows but i cant remember my administrator password from around 5 years ago! I cant take Norton off fully as i cant access my it through my Windows on my C drive. I have put windows onto another drive (temp only) but cannot access "my documents" as they are associated with the old windows. Dont care about windows, just need my files etc from my documents. Any help appreciated.