Hello ... 1st time here ... and needing some help please.
XP Pro w/SP2
Briefly ... I had shutdown my MKS_Vir Anti-Virus program to do an app install
on a relatively new install of XP Pro on brandnew harddrive. Everything had
been going great ... until I had forgotten to re-activate the AV program.
I ended up surfing the web and inadvertently click a link that brought havoc.
My harddrive lit up and my Ashampoo Un-Installer started flashing a bunch
of install alerts before I could dis-engage
I scanned with everything I had to clean my system. Then I went to another
'tech' site to post my HJT log, and one of the techs guided me through a
series of cleaning processes. My follow-up HJT log was clean ... however
a few system problems are taking place and I have not heard any replys from
the other forum [must also be real busy] so I thought I'd come here.
3 issues have come up ... maybe they are all related, but they ALL started
after the 'attack'
I am logged on as Administrator and sole user of this computer. A 2.4gHz P4
with 1.25 gigs of ram and ~60 gigs free on my boot drive. All Windows service
and upgrades have been performed without flaw. The 'errors' only surfaced
after the attack.
Not sure which order to present this ... but here goes.
1. Looking at Admin Tools/Event Viewer I see the following error messages:
WinMgmt - EventID- 28. stating that:
"WinMgmt could not initialize the core parts. This could be due to a badly installed version of WinMgmt, WinMgmt repository upgrade failure, insufficient disk space or insufficient memory."
and
SecurityCenter - EventID - 1802
The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.
- I have both working Antivirus and using the default XP firewall.
2. The second issue involves my ATI video card control panel. An 'error alert
box' appears everytime I boot-up stating:
"ATI Graphics:
You do not have permission to change CATALYST Control Center Settings. Please contact your administrator for further help".
This is a real drag because 1, I'm the admin and 2, I am unable to launch
the control panel to adjust the position on my monitor.
I have already un-installed, cleaned drivers, re-booted and installed the
latest ATI drivers with the same result :|
Strangely ... I attempted to do a 'System Restore' [which IS active], but none
of them ended up working. I manually had created a restore point and WAS
able to restore to that without error.
Last thing [finally] ... I use a program called Ashampoo Un-Installer. It is
basically a 'system snapshop' utility to aid in clean UN-Installing of apps. This
program, when reading registry and install drive is now extremely slow. It
still works, but is very slow grabbing registry and disk file data.
I better stop right here and give a tech a chance to catch his breath and
get a handle on this.
I await hearing back from you. Please let me know whatever other info you
require to help get a solution to this.
Thank-you very much for your time!
Sincerely,
Ronto
XP Pro w/SP2
Briefly ... I had shutdown my MKS_Vir Anti-Virus program to do an app install
on a relatively new install of XP Pro on brandnew harddrive. Everything had
been going great ... until I had forgotten to re-activate the AV program.
I ended up surfing the web and inadvertently click a link that brought havoc.
My harddrive lit up and my Ashampoo Un-Installer started flashing a bunch
of install alerts before I could dis-engage
I scanned with everything I had to clean my system. Then I went to another
'tech' site to post my HJT log, and one of the techs guided me through a
series of cleaning processes. My follow-up HJT log was clean ... however
a few system problems are taking place and I have not heard any replys from
the other forum [must also be real busy] so I thought I'd come here.
3 issues have come up ... maybe they are all related, but they ALL started
after the 'attack'
I am logged on as Administrator and sole user of this computer. A 2.4gHz P4
with 1.25 gigs of ram and ~60 gigs free on my boot drive. All Windows service
and upgrades have been performed without flaw. The 'errors' only surfaced
after the attack.
Not sure which order to present this ... but here goes.
1. Looking at Admin Tools/Event Viewer I see the following error messages:
WinMgmt - EventID- 28. stating that:
"WinMgmt could not initialize the core parts. This could be due to a badly installed version of WinMgmt, WinMgmt repository upgrade failure, insufficient disk space or insufficient memory."
and
SecurityCenter - EventID - 1802
The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.
- I have both working Antivirus and using the default XP firewall.
2. The second issue involves my ATI video card control panel. An 'error alert
box' appears everytime I boot-up stating:
"ATI Graphics:
You do not have permission to change CATALYST Control Center Settings. Please contact your administrator for further help".
This is a real drag because 1, I'm the admin and 2, I am unable to launch
the control panel to adjust the position on my monitor.
I have already un-installed, cleaned drivers, re-booted and installed the
latest ATI drivers with the same result :|
Strangely ... I attempted to do a 'System Restore' [which IS active], but none
of them ended up working. I manually had created a restore point and WAS
able to restore to that without error.
Last thing [finally
] ... I use a program called Ashampoo Un-Installer. It isbasically a 'system snapshop' utility to aid in clean UN-Installing of apps. This
program, when reading registry and install drive is now extremely slow. It
still works, but is very slow grabbing registry and disk file data.
I better stop right here and give a tech a chance to catch his breath and
get a handle on this.
I await hearing back from you. Please let me know whatever other info you
require to help get a solution to this.
Thank-you very much for your time!
Sincerely,
Ronto
