TechSpot

XP randomly restarting

By sheetal
Nov 18, 2005
  1. Hi,

    I've seen various posts on the machine restarting issue, but none of the solutions seem applicable to mine: I've checked for all those softwares and found none installed on mine. :(

    I too get the BC error with product 256_1 after the machine restarts. Attaching the dump. I hope someone could tell me what's causing my machine to restart.

    I've scanned my disks several times, but the problem continues.

    Could it be the Intel Graphics media accelerator that I have?
     

    Attached Files:

  2. cpc2004

    cpc2004 TS Evangelist Posts: 2,044

    Hi,

    You only provide a minidump which is insufficeint to determine the culprit. You have to attach 5 to 6 minidumps here. The prelimary finding is faulty ram as your windows crashes with bugcheck code C2.

    The culprit is faulty memory. You can run memtest to stress the ram. If memtest reports the ram is faulty, ram is bad. However Memtest is not a perfect tool to test the memory as some faulty ram can pass memtest.

    Suggestion
    1. Check the temperature of the CPU and make sure that it is not overheat (ie temperature < 60C)
    Make sure that the CPU fan works properly
    2. Reseat the memory stick to another memory slot. Reseat video card as well.
    3. Downclock the ram. Check to default setting if you video card is overclocked.
    4. Clean the dust inside the computer case
    5. Make sure that the ram is compatible to the motherboard
    6. Check the bios setting about memory timing and make sure that it is on
    For example : DIMM1 and DIMM2 do not have the same timing.
    DIMM1: Corsair CMX512-3200C2 512 MB PC3200 DDR SDRAM (2.5-3-3-8 @ 200 MHz) (2.0-3-3-7 @ 166 MHz)
    DIMM2: Corsair CMX512-3200C2 512 MB PC3200 DDR SDRAM (3.0-3-3-8 @ 200 MHz)
    DIMM3: Corsair CMX512-3200C2 512 MB PC3200 DDR SDRAM (3.0-3-3-8 @ 200 MHz)
    7. Make sure that your PSU have adequate power to drive all the hardware including USB devices

    If it still crashes, diagnostic which memory stick is faulty
    1. Take out one memory stick. If windows does not crash, the removed memory stick is faulty.
    2. If you have only one memory stick, replace the ram
     
  3. sheetal

    sheetal TS Rookie Topic Starter

    wow! That was a quick reply! Thanks a mill cpc2004. Will try out all your suggestions and post back if it works.
     
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