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XP will not reboot to safe mode

By Mazrim
Jul 28, 2008
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  1. On my sons' computer, against my wishes one of them got on Limewire, and got a trojan: lanmanwrk. So I followed the directions on how to get rid of it, until I got to the part where I was supposed to reboot into safe mode to delete some bad files (Cant remember the step, was with smitfraud or something).

    I can't boot into safe mode, I cant access the CD drive to use the windows disk, I cant even SEE the Hard Drive anymore, and things are only getting worse. I'm out of ideas here, as each day, something else poofs from the system to access.

    Is that HD just fubared? Or can I actually FIX this?? Someone please help!
  2. turb0

    turb0 TS Rookie

    what happens when you try to reboot?

    do you not get the option to press f8 for advanced booting options?

    What kind of PC is it? IF it's a dell there are some advanced System tests foryou to try if you can hit f12 / f10 (can't remember which one it is) when the bios first starts up at the very beginning of the boot sequence to see if the HDD is fubared or if there is a chance you can get back into the system.

    it's weird that your AV didn't pick up the download from limewire before it was too late.
  3. Mazrim

    Mazrim TS Enthusiast Topic Starter Posts: 106

    This is a custom PC: AMD 3700+ 2.0 GHZ, 3 GB pc 800 ram, Geforce 7950oc, WD 500GB HD. Runnin Win XP Home edition.

    I get NOTHING on boot up. It simply goes straight to windows acct selection screen. Pressing f8 does nothing. I cant even get into my bios anymore.
  4. turb0

    turb0 TS Rookie

    that's strange, even on custom computers, i am still able to see the bios for at least a few seconds.


    if you insert the win xp cd, can you boot to it to try recovery console at all?

    my only advice would be to take out the HDD and make it a slave on another computer to see if you can extract anything off of it important. Then I'd just reinstall the HDD in the original comp (change jumpers back to master or cable select) and just reformat the thing.

    sounds to me like the virus did a nice little number on the boot sector of the HDD.
  5. Mazrim

    Mazrim TS Enthusiast Topic Starter Posts: 106

    Problem is, I cant reformat this HD since I cant get access to anything to DO so such as the CD drive, the HD itself, and I just tried rebooting off the win CD, and even though bios is set to boot from CD 1st, when the "press any key to boot from CD" command pops up in cmd prompt right before windows starts, nothing happens when I press just about every key on the keyboard. So at this point, I dunno if it would be best to just buy a whole new HD and install it.

    Oh yea - can't get into recovery console at all either. =(
  6. tiona86

    tiona86 TS Rookie

    OMG! This is exactly my problem also. Its like my whole hard drive is gone. Now I have NOTHING! No desktop icons, no taskbar Nothing! I have a huge red background. I also have limewire and my brother installed some PC games on there and after that I started receiving all types of pop-ups. The even broke through my pop-up blocker. Now I cant do anything. I keep getting a message that whatever i click on has no file to access it and i need to create one in Folder Options. Is that going on with you?
  7. Mazrim

    Mazrim TS Enthusiast Topic Starter Posts: 106

    That was happening to me, but following the directions on removing malware from this site, I fixed all but the most important: Access to the HD, CD rom, and boot sector. they're all gone, and aside from throwing this HD away and starting from scratch, I have no clue what to do.
  8. tiona86

    tiona86 TS Rookie

    I also got a message stating that spyware is blocking my hard drive and causing my files to be inaccessible.
  9. Mazrim

    Mazrim TS Enthusiast Topic Starter Posts: 106

    Well, im trying to get rid of it, but I have to head to work. I'll post again tonight once I try the idea I have. Involves running msconfig from the run option in the start menu, and choosing diagnostic startup. Should force it into safe mode.
  10. Mazrim

    Mazrim TS Enthusiast Topic Starter Posts: 106

    Ok, here's what I did: From start menu, click run, then typed 'msconfig'. The config panel pops up, and on the 1st pane there are 3 options for startup. Click on 'diagnostic startup', and click apply. Another option will pop up, asking to restart. Click restart to reboot computer into safe mode.

    But before you do that, try to follow the directions on removing malware on this forum. Once youre at around step 10 or so where it asks you to DL 3 different tools, run the 1st one then do what I mentioned above to get into safe mode. That should get rid of the main cmd scripts that are causing 1/2 the problem.

    The other problems I'm still having. I still can't access the HD without going through the admin options pane, I can't directly reboot into safe mode uding f8, and I can't access the CD rom nor boot off my windows CD. So I'm still stuck kinda, as I'm about at the limit of my knowledge atm. If anyone has a suggestion, I'm all ears. Otherwise, looks like I still would have to scrap this HDD altogether because I can't reformat it.

    Why do people program crap like that, to destroy random peoples' stuff? Just seems pointless to me.
  11. Mazrim

    Mazrim TS Enthusiast Topic Starter Posts: 106

    So no one has ANY idea what else I can do to resolve this issue??????
     
  12. adu123

    adu123 TS Maniac Posts: 301

    I guess everyone here hates it too:mad:

    I suggest post your problem in the Security Forum, you might get a better response there.
  13. I doubt malware is responsible for your BIOS issues, it is probably like that by design. An option in the BIOS has probably been enabled, namely a silent or quiet boot without a logo screen, this is why you can see nothing. Try powering on your machine and keep hitting del repeatedly until you get into the BIOS, then disable the quiet boot from there. If del doesn't work, try F1. After you hear the power on self test beep or the instant the POST screen disappears you should then begin hitting F8 immediately to get to the boot up options menu.
    A fact of life for the Windows user, always will be and why I use Linux as my main OS. Though to be completely honest in all the time I was using windows I had never got infected by malware.
  14. adu123

    adu123 TS Maniac Posts: 301

    It probably is, since he can't boot into safe mode and all other issues.
  15. carlos414

    carlos414 TS Rookie

    Hi
    If you have a floppy disc drive you could try using a boot disk from one of the older OS systems like win98 or win ME. Boot up with it in the drive and then try and accessing the C: drive from the floppy with this command.
    c:\ then press enter if this doesn't work the try FDISK command to completely erase the disk and start again.
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