Hi. Thanks in advance for any help that you can provide. I have 2 accounts on my computer. Both have admin privledges. My account can select the Windows Media Player option and it works fine. (It shows up in the 'programs list'. The version that i installed is version 11. My son has the 2nd account. Although, there is an icon in the system tray for Windows media player, when he selects it, the hour glass shows up briefly and then nothing happens. Your help is appreciated. Thanks very much. ps. In a different post, I have described a similar problem with the 'Search' option.