I've followed the 8 steps to the best of my knowledge and attached the requested logs. I utilize Internet Explorer 7 but recently search engines have become hijacked (Yahoo all the time, Google half the time). When I downloaded Firefox yesterday the same problem came up. Prior to the 8 steps I've run scans with symantec, Ad Aware and malware bytes but none of them have removed the problem. I'm not a techie so any plain language to the greatest extent possible would be appreciated. Thanks!