What's New:

  • Resolved issue where macOS-10.12 user is unable to create a new Time Machine backup.

Updating the firmware on your My Cloud:

  • Download the firmware to your desktop.
  • Unzip the file and you will find the actual firmware in this format: My_Cloud_GLCR_2.xx.xxx.zip.
  • Save this to your desktop.
  • Open the My Cloud Dashboard UI.
  • Go to Settings >> Firmware Update.
  • Under the section Manual Update, click the Update From File button and a window will open.
  • Browse to where you saved the My_Cloud_GLCR_2.xx.xxx.zip file and select it.
  • You will see a pop up confirming to upgrade your firmware, click Ok.