Firmware updates for NEC DVD drives will generally only add new media information and will not solve issues in conjunction with some software packages.
If the firmware upgrade is not performed correctly or if the power supply is interrupted during the upgrade, the drive may be rendered unusable. If you wish to upgrade the firmware, you do so at your sole and exclusive risk. NEC takes no responsibility for any errors or problems with any firmware upgrade. This software is provided "as is" with no warranty whatsoever. NEC will not supply any technical service or support regarding this firmware or any upgrade.

The NEC firmware upgrade below should not be used with external USB / FireWire drives or with OEM drives from HP, DELL, Medion, Fujitsu, Siemens, Gateway, or any other OEM manufacturer. If you wish to update the firmware on an OEM drive, please contact the dealer or manufacturer.

Please read the following steps to update the firmware on the NEC DVD RW drive.

https://support.necsam.com/OEM/downloads/FlashFirmware/readme.asp?ID=1