About 0.35 percent of the more than 4 million e-mail messages CipherTrust examined were phishing solicitations. Scammers using phishing tactics typically send out e-mail targeting users of financial institutions or other e-commerce sites. The bogus e-mail message often tells recipients there's a problem with their accounts, and that they need to re-enter their bank account or credit card number at a Web site designed to look like the legitimate e-commerce site.
During the survey it was noted that an important share of the phishing attempts used e-mail faked to look like it came from CitiBank. On a smaller percent, other companies being faked included Smith Barney, SunTrust and PayPal.