BT to unify Microsoft's call centres

User Comments: 3

1. January 30, 2006 4:21 PM
   MonkeyMan said:
   This is awesome indeed. I think it will be very beneficial to Microsoft to have BT manager their call routing. Great job Microsoft, and you made a great choice.
   Reply
2. January 30, 2006 5:57 PM
   nathanskywalker said:
   [quote]The one call solution will enable Microsoft's call centers throughout the world to be centrally managed for call routing, leading to improved customer service levels and better use of call centre agents, the company said in a statement.[/quote]Cool. CORPORATIONS UNNITE!!![url]http://news.bbc.co.uk/1/hi/business/the_compan
   _file/475373.stm[/url]Yeah, whatever....ok, well that's cool. So MS found another ally, and a little more efficency won't hurt them.
   Reply
3. January 30, 2006 7:54 PM
   gamingmage said:
   Wow, what a way for MS to expand even more. I wonder if this will increase the efficiency of their call cetres. Hopefully BT can come through for MS not only to help MS but to make a better name for themselves as well.
   Reply

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