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HP won't be recalling laptop batteries

By Justin Mann

On October 2, 2006, 10:49 AM

While the risk of explosion and fire is scaring some, it isn't even shaking HP. They have opted to not recall batteries that are potentially from the same bad batch that other companies are recalling from. With close to 8 million batteries being pulled off the market from many vendors, and Sony being willing to accept these batteries and work with the companies to fix the situation, you think it would be a no-brainer. True, the chance of a battery failing are minuscule: 47 cases worldwide so far. HP believes their own “quality check” is enough to exclude that minuscule number:

Although HP can't say for sure, since it doesn't have all the information from Sony, it believes the problematic batteries were among those that did not meet its quality standards, Hockey says. About 1 million to 2 million HP laptops currently have the Sony battery parts. No overheating problems have been reported, he says.
That's a dangerous bet to make, especially since all it takes is one case.

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  1. October 2, 2006 3:39 PM
    mroonie said:
    Not so sure if this is a great move on HP's part. You'd think they would want to do anything and everything to ensure that they're doing what's best for their customers. I would not want my company's reputation to get any lower after the recent scandals surrounding HP and it's internal security.http://www.iwantmyess.com/?p=100
    Reply
  2. October 2, 2006 9:35 PM
    sdonn9 said:
    The problem with HP is there so concerned with $$$$ that they dont want to spend where they dont have to. If there is a mayor fault, then they should have to 'fix the bill.'
    Reply

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