That's going to change, and Cisco is one of the biggest pushers of that change. They are looking to add many new products, particularly a few that increase mobile communications, and will be looking to target small businesses – a ripe place to test and demonstrate new technologies:
"We're introducing server and client capabilities that literally change how cell phones integrate into the environment," said Richard McLeod, director of unified communications solutions for worldwide channels at Cisco, San Jose, Calif.
Imagine calling overseas with your phone at a third of the price it might take you normally.Other companies, such as Nortel and Avaya, are also bringing new products out. As many offices look to ditch aging PBX systems with something more robust, VoIP is quickly becoming the most attractive choice.