They also claim that the SecuROM software cannot truly be uninstalled, a partially true claim, and that EA doesn't notify you during the install of Spore that this is going on. Of course, SecuROM is nothing new, and various iterations of the software have made appearances in many games.
Some of the other claims, such as SecuROM interfering with other functions of the system, seem to go out on a limb. Perhaps the person is trying more to make a point and demonstrate to EA that their customers are unhappy. The fact that Spore is one of the most heavily pirated games ever probably clued them in to that, however. Either way, this case will be interesting to watch.