Microsoft: Xbox 360 failures "well behind us"

By on August 28, 2009, 2:17 PM
Microsoft has responded to the recent survey being passed around the Web. Consisting of 5,000 Consumerist readers, the controversial poll suggested that around 54% of the participants experienced at least one Xbox 360 failure - 41.2% said they had at least two go kaput.

According to Xbox Live and Xbox 360 director of product management Aaron Greenberg, while issues inundated the early 360 production lines, things have since improved. "I can tell you the consoles we're making today have lower-heat chips and better cooling, and we're seeing fantastic quality in those consoles today," Greenberg said.

He said that the early problems were acknowledged, and Microsoft responded by introducing an extended three-year warranty for anyone who is faced with the infamous Red Ring of Death or E74 error. Greenberg continued by adding that with the strides taken by Microsoft, he feels like most of the problems are well behind them.

What have your experiences been with the newer Xbox 360 models?

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