The company lost 112,000 subscribers during the quarter, and nearly 500,000 since last year. Its churn rate, the percentage of customers who cancel their subscriptions each month, rose from 1.7 percent to 2 percent.
Q2 2010 revenue was at $42.1 million while Q3 2009 saw $47.1 million, but in Q3 2010, revenue was only $41.3 million. Furthermore, net losses were at $20.6 million, which is more than triple from last year's quarter ($6.4 million).
TiVo is betting big on technology deals with European providers, like Virgin Media in the UK, Ono in Spain, and Canal in Scandinavia. The company hopes to gain more than 7 million new customers. It's also workin on an iPad app, which will let users search, browse, and discover content without interrupting what they're watching on TV.
TiVo is also experimenting with lower up-front prices and higher subscription rates. This results in higher subscription rates and revenue-per-subscriber, but in the short term, it lowers revenue. The company is also spending more on legal fees, fighting with EchoStar and Dish Network, as well as on research and development. In other words, Q4 will be worse than Q3. The company says it expects revenues from $40 million to $42 million and losses from $32 million to $34 million.