Sony attacked again: 24.6 million accounts compromised

By on May 2, 2011, 6:59 PM

Sony Corporation and Sony Computer Entertainment announced today that their ongoing investigation of illegal intrusions into Sony Online Entertainment (SOE) systems revealed that hackers may have stolen SOE customer information on April 16, 2011 and April 17, 2011. Unlike the first time, Sony says it is making this disclosure as quickly as possible after the discovery of the theft, on its website and via email to all consumers whose data may have been stolen.

Engineers and security consultants reviewing SOE systems found that personal information from approximately 24.6 million SOE accounts may have been stolen. The personal information that was illegally obtained, to the extent it had been provided to SOE, is as follows: name, address. email address, birthdate, gender, phone number, login name, and hashed password.

Furthermore, approximately 12,700 non-US credit or debit card numbers and expiration dates (but not credit card security codes) and about 10,700 direct debit records of certain customers in Austria, Germany, Netherlands, and Spain from an outdated database from 2007 were also taken. The debit records include: bank account number, customer name, account name, and customer address.

SOE will grant customers 30 days of additional time on their subscriptions, in addition to compensating them one day for each day the system is down. Sony is also in the process of outlining a "make good" plan for its PlayStation 3 MMOs (DC Universe Online and Free Realms) produced by SOE, which is based in San Diego, California.

Sony last week announced that its PlayStation Network (PSN) had been comprised, later admitted that some user data was unencrypted, and even faces a class action lawsuit. The outage of Sony's PSN and Qriocity services and the ongoing investigation into the recent attacks prompted SOE to take a closer look into its own system. Upon discovery of this second attack, Sony promptly shut down all servers related to SOE services. Sony says it is working with the FBI and continuing its own full investigation while working to restore all services.




User Comments: 29

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Guest said:

Sony, what does the scouter say about the hackers power level? It's over 9000!!!!!

treeski treeski said:

Guest said:

Sony, what does the scouter say about the hackers power level? It's over 9000!!!!!

Lol, thumbs up

Cueto_99 said:

Guest said:

Sony, what does the scouter say about the hackers power level? It's over 9000!!!

*Scouter explodes!

Couldn't have said it better! LOL!

Win7Dev said:

Nice reference to an old tv show. Sony is losing their reputation by the day now.... oh wait, didn't they already lose the trust of their customers.

Guest said:

Massive failure by Sony to protect it's customers data. These hackers are not just doing it for fun anymore, they're doing it to try to hurt Sony's reputation and wallet. It's a war now!

LinkedKube LinkedKube, TechSpot Project Baby, said:

My ps3 is still unopened along with mag. They may just stay that way.

Guest said:

Sony is still around? I thought that company was long gone. Hmm, learn something new everyday.

Recipe7 Recipe7 said:

Guest said:

Sony is still around? I thought that company was long gone. Hmm, learn something new everyday.

What a stupid statement.

treetops treetops said:

Whats that mean credit card ssn info passwords numbers?

treetops treetops said:

treetops said:

Whats that mean credit card ssn info passwords numbers?

l2read noob

Trillionsin Trillionsin said:

treetops said:

treetops said:

Whats that mean credit card ssn info passwords numbers?

l2read noob

lol wat

Scshadow said:

I wonder what happens when you piss hackers off... I guess we already know.

Cota Cota said:

Guest said:

Sony, what does the scouter say about the hackers power level? It's over 9000!!!!!

haha epic quotes =D

Guest said:

Faster they go bankrupt, the better for all of us.

Guest said:

This is "NOT" a second attack...it's the same attack they are speaking of which is why SONY disabled PSN... The attack was aimed @ Sony Online Entertainment Network...which includes PSN.

Again....!! Please don not mislead the gullible masses....! THIS IS NOT A SECOND ATTACK .

P.S: Guest above...You're an imbecile!!

BMfan BMfan said:

Explain how this is better for all of us,if you don't like their stuff then nothing is still forcing you to buy it.

Guest said:

"Massive failure by Sony to protect it's customers data. These hackers are not just doing it for fun anymore, they're doing it to try to hurt Sony's reputation and wallet. It's a war now!"

War against who? Hackers? That's like a war against crime. You're never going to wipe either out.

"Explain how this is better for all of us,if you don't like their stuff then nothing is still forcing you to buy it."

I can think of one thing that is going to be better. Securing credit card info for customers.

Darth Shiv

ikesmasher said:

Heh, at least sony is learning that they need some actual security on that stuff... heh.

Guest said:

Wow news about Sony failing, that's a surprise.

Essdee said:

Oh darn it . . . . . Sony neds too work on there security system

Guest said:

Its better for all of us for the reason that a company promised and is supposed to protect that information. If that company can not do that then they should not be around to give false hope. Sony brought it to themselves.

9Nails, TechSpot Paladin, said:

Win7Dev said:

Sony is losing their reputation by the day now.... oh wait, didn't they already lose the trust of their customers.

I was long under that impression. Going back to the rootkits found in the BMG music copy protection that they unleashed on consumers, their fake Blog (alliwantforxmasisapsp.com) surrounding the PSP, the whole Blu-Ray DRM mess that it is, to the famous Sony exploding batteries; and now your information with them cannot be kept safe? It seems they stay in the spotlight for not doing it right these days. I just can't figure out why/how people can continue to throw money at them.

captaincranky captaincranky, TechSpot Addict, said:

It just makes you want to go out and and embrace "cloud computing" even more wholeheartedly, doesn't it?

Guest said:

it's not hackers that did this ti Sony it's the xbox'es ... their AAAALIVEEEEEE

Guest said:

Such an irresponsible misleading headline caption by Emil.... This story made no mention of a second attack. It would help you Emil if you just do a little more research or wait until other sites interprets for you before go off with such a heading. Well I guess that's your understanding of the release anyways, which leaves me to think you're not fit for this job!!!

Emin3nce said:

I'm no a brain surgereon... but dat derr appears to be anonymous. Maybe derr sony will hurr... figerer it out one day durr soon?

tengeta tengeta said:

The only time Sony makes decent software is when its designed as to be a parasite in your PC.

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