Cannot install Drivers from WindowsUpdate

By Thomas McGuire on March 6, 2003, 4:32 PM
The information in this article applies to:
Microsoft Windows XP
Microsoft Windows 2000

SYMPTOMS
You may be unable to install driver updates from the Microsoft Windows Update Web site. When you try to do so, the installation is unsuccessful.

CAUSE
This problem may occur if you have a large number of INF files in your %windir%Inf folder. In this case, Windows incorrectly searches the whole INF folder for information about which drivers to update instead of searching only for currently installed drivers.

RESOLUTION
To resolve this problem, install the 814033 update.




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