EA notes overwhelming demand for SimCity, Origin servers falter

By on March 5, 2013, 4:30 PM

SimCity, one of the most anticipated releases of the year, launched in the US early this morning but that doesn’t mean everyone that purchased the game got to play it right away. The title, which requires EA’s Origin PC download client to operate even in single player mode, was seemingly met with much higher demand than anticipated, causing Origin’s servers to crumple under the pressure.

Origin has published nearly a dozen tweets on their official Twitter account addressing various issues. It all started just around midnight when the team said they were experiencing delays due to heavy traffic. Moments later we were told that they were aware of an issue affecting customers trying to download the Digital Deluxe edition of SimCity.

Part of the problem lies in the fact that customers were not allowed to pre-load the 10GB title. What’s worse, however, is that EA says some players attempting to redeem a code may not actually have the code applied to their account. The remedy, EA said, is to wait to redeem codes until further word has been handed down.

The latest news from Origin’s Twitter account points out that high demand for the game is causing delays for a small percentage of users. The team is also making changes to prevent further issues and is confident that Origin will be stable for international launches later this week.

You’d think at this point that publishers would want to avoid the negative press that’s associated with virtually every high-profile game launch that requires an online connection. Instead, gamers are forced to deal with the situation time and time again as companies take a reactive approach instead of being proactive.




User Comments: 25

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1 person liked this | Guest said:

This just provides why no one should buy this game with always on DRM. My childhood was simcity 2000. I am going to have to pass on this one though.

4 people like this | Darth Shiv Darth Shiv said:

"The title, which requires EA?s Origin PC download client to operate even in single player mode, was seemingly met with much higher demand than anticipated, causing Origin?s servers to crumple under the pressure."

Hey Bob, how many people are going to be downloading on release?

Oh you know, 10-15. That'll do it.

What if they can't get on?

We'll have their money already... so um... yeah. We'll have their money...

1 person liked this | PC nerd PC nerd said:

Brilliant. They enforce this shitty DRM, but they can't properly support it.

Morons.

2 people like this | Wizz-Fizz Wizz-Fizz said:

Yet another perfect example of Always Online DRM failing

Yet they keep persisting with it

1 person liked this | misor misor said:

This is one good reason why always online scheme fails.

even diablo 3 always has a downtime in which case blizzard says "for maintenance".

on a similar note, cloud services also suffer outages.

1 person liked this | Sniped_Ash said:

This has nothing to do with always-on DRM. Not allowing pre-loads is the bigger factor and it was a really dumb decision. Even if the DRM was the sole issue, there's not really an incentive to be proactive when it comes to the launch day rush. Gamers will whine because #firstworldproblems, but it will be fixed and they'll play their game and all will be forgotten quickly.

1 person liked this | St1ckM4n St1ckM4n said:

So even though th is is on Steam, I have to use Origin to play?

I'm renting from a company who is renting the game on my behalf....?

5 people like this | Darth Shiv Darth Shiv said:

This has nothing to do with always-on DRM. Not allowing pre-loads is the bigger factor and it was a really dumb decision. Even if the DRM was the sole issue, there's not really an incentive to be proactive when it comes to the launch day rush. Gamers will whine because #firstworldproblems, but it will be fixed and they'll play their game and all will be forgotten quickly.

People are having to get in queues to *play* the single player game. Sorry but I've never heard of a WORSE single player experience than this. To be honest I didn't know it was now a competition to see who could make the single player experience as bad as possible for paying customers.

1 person liked this | Adhmuz Adhmuz, TechSpot Paladin, said:

Only reason I didn't buy this game was Origin and their BS DRM, looks like I was right to not trust them. Oh wait, its EA, who trust them anymore? The real shame is it looks like it could be a fun game and I still do want to play it. Just going to have to wait for the DRM/Origin Free release on TPB. See EA this is what DRM makes people do, it pissed them off to the point where its more practical to just downright pirate your software that has been patched free of inconvenience rather than being inconvenienced in the first place.

soldier1969 soldier1969 said:

And they wonder why people pirate the games...Stick with BF series folks. Sim City crap is for girls and people with integrated graphics only lol.

1 person liked this | St1ckM4n St1ckM4n said:

I find it double hilarious, because pirates have been playing this with no problems for probably the past month.

And they wonder why people pirate the games...Stick with BF series folks. Sim City crap is for girls and people with integrated graphics only lol.

As always, your comments are ridiculous. Why hate on the game?

4 people like this | NTAPRO NTAPRO said:

LOL simcity has 108 1 star ratings on amazon. probably because of origin xD

Scavengers Scavengers said:

If the server is down why dont these people just join a European server? Or Oceanic 1?

They are always open.

Dave

1 person liked this | Guest said:

"If the server is down why dont these people just join a European server? Or Oceanic 1?"

Because you can't transfer your game from one to another. No saving. My city is on North America West so that's the only server I can use unless I want to start from scratch. Just wait for tomorrow when the European servers go down too.

Scavengers Scavengers said:

Yea but my understanding was that that they couldnt get on from the start without ever getting a first play in.

1 person liked this | avoidz avoidz said:

As an older gamer, some of these new games look interesting. But my experience with online registration, activations, Origin, etc. has turned me right off. Even the Steam version of GTAIV I bought has a loader, nags me to register, and won't save without a GFWL log in.

1 person liked this | psycros psycros said:

Its funny watching a big company commit suicide.

tehbanz tehbanz said:

I find it double hilarious, because pirates have been playing this with no problems for probably the past month.

And they wonder why people pirate the games...Stick with BF series folks. Sim City crap is for girls and people with integrated graphics only lol.

As always, your comments are ridiculous. Why hate on the game?

Unfortunately not, the pirate community might not see a hack for this for awhile, I guess a simple emulation won't work and pirates will have to reverse engineer a certain part of the game.

It's a shame, I really want to play this, but It seems I will have to wait either until EA fixes their shit (I realllly don't want to support EA) or the pirates figure it out.

PC nerd PC nerd said:

Can't they see that they crippled BF3 with Origin? And they're doing it again with Sims.

Guest said:

Don't worry: 4 hours until the cracked version is released.

It'll pop up on TPB in 12 hours or so, if not sooner.

Then we can have our hassle free experience, all for the low price of $0.00.

The best part is you know your not supporting EA and their draconian DRM systems or money grubbing tactics.

Hopefully an indie team will create a nice city simulation game, why does SimCity have to be the only one? I'd happily support a DRM free kickstarter project.

Sniped_Ash said:

People are having to get in queues to *play* the single player game. Sorry but I've never heard of a WORSE single player experience than this. To be honest I didn't know it was now a competition to see who could make the single player experience as bad as possible for paying customers.
SimCity isn't actually a single-player game. It's one of many reasons why I didn't get it. Even if there was no DRM, the game would still have these issues right now.

Darth Shiv Darth Shiv said:

SimCity isn't actually a single-player game. It's one of many reasons why I didn't get it. Even if there was no DRM, the game would still have these issues right now.

Everything I've read indicates it does have a single player mode...

Just one link of 10 I checked...

[link]

EDIT: This is a very appropriate link: [link]

1 person liked this |
Staff
Steve Steve said:

Just bought the game. Can't play servers are too busy :S What a load of BS.

St1ckM4n St1ckM4n said:

Buy a hotdog from the stand. Go to put it on your mouth. Store guy says "sorry, can't eat it yet". You bow your head down into okay.jpg. You watch other people walk past eating hot dogs. It starts to rain. You're not hungry anymore, you throw hotdog into gutter.

That's what it's like to play DRM games.

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