Download of the Week: SurfEasy VPN

By on July 10, 2013, 5:00 PM

We’ve recommended VPN services as a means to increasing your privacy online and getting around geographically restricted websites. But for all the benefits they represent, few make the process of getting an account and setting things up approachable to the average non- tech savvy user.

SurfEasy VPN hopes to address this while capitalizing on the public’s increased awareness surrounding online privacy, courtesy of the NSA. With standalone applications available for Windows, Mac, iOS and Android, encrypting your internet traffic is as easy as making a couple of clicks -- i.e. no choosing between PPTP, OpenVPN or L2TP/IPSec and no need to load configuration files for each server.

The Canadian firm claims to use bank grade encryption to secure all Internet data from hackers, websites and anyone trying to monitor Internet traffic, also allowing you to safely connect to public Wi-Fi hotspots. With servers in the US, UK, Singapore and Brazil, users’ IP addresses and physical location are shielded from websites so they can access sites like Pandora or Netflix from any country -- by default, you will be connected to SurfEasy Optimized, which routes your connection through the fastest available server at the time.

The service’s paid tiers are available at either $2.99 per month ($29.99 yearly) for a mobile-only plan, or $4.99 per month ($49.99 yearly) for up to five concurrent desktop or mobile -- something few other services offer for that price.

There’s also a free starter plan that limits your monthly data transfers to 500MB, but you can earn an extra 500MB for each person you refer to the service, and they in turn will also get a bonus 250MB.

The app displays your data usage and warns you when you are nearing your cap.

That’s really all there is to it. When asked whether they had any plans to support other devices such as set-top boxes for accesing region-locked streaming services, the company told me they were expanding device support in the future and have some "on the radar".

Download: SurfEasy VPN (or use this link to get 750MB free data via referral instead of 500MB)

Also, following TorrentFreak’s lead, I asked the following questions regarding their privacy policy.

Do you keep ANY logs which would allow you or a 3rd party to match an IP-address and a time stamp to a user of your service? If so, exactly what information do you hold?
SE: We operate a "no-log" network which means we do not contain logs that match IP addresses to users of our service. (Ed. note: although their privacy policy clearly describes some instances were data may be collected.)

Under what jurisdictions does your company operate and under what exact circumstances will you share the information you hold with a 3rd party?
SE: We operate in Canada. As noted above, we do not maintain any log files that could be shared with a third party. We'd only share information where we are required to do so under Canadian law.

If a DMCA takedown notice or European equivalent is received, how are these handled?
SE:We do not host any content so there is nothing to takedown pursuant to such notices.

Which payment systems do you operate and how are these linked to individual users?
SE: We use Recurly to manage recurring payments, Beanstream as our credit card payment gateway and Paypal. Recurly uses email addresses for account management purposes. However we don't have any logs connecting users' accounts with their online activity; the architecture is designed on purpose to prevent any tracking.




User Comments: 12

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Guest said:

Your link for 750 MB didn't work, just gave me 500.

Guest said:

I recommend Private Internet Access. $40 for the year, no logs, no bandwidth limit, shared IPs... simple set up, can use same account on all your devices (pc, tablet, phone). Plus I have a 30Mb connection and get my full connection speed with them. Only obvious downside is a slightly increased ping (which is obvious for any VPN).

Alan Wade Alan Wade said:

But I had a very bad experience with Private Internet Access on customer support thats why I choose PureVPN.

R3DP3NGUIN R3DP3NGUIN said:

Private Internet Access or Mullvad. That is all!!!

fimbles fimbles said:

Whats the speed like?

Edit: Speed hit 12 mbps (usual 60)at speed test .net before my virgin superhub hard reset itself.

Running a speed test since equals an instant reboot and disconnect of my superhub...

Uninstalled.

Ill stick to TOR to acess the banned websites in the uk, And I dont really have to worry about the FBI knocking at my door as I dont really have anything to hide, apart from the odd pirate movie.

Alan Wade Alan Wade said:

I always gotta trouble shooting problem when I was connecting via private internet access

Staff
Jos Jos said:

I didn't see any slowdowns, but then again I don't have anything close to a 60Mbps connection. It's possible speeds are throttled for free accounts, I'll check on that.

I've tried a few VPN providers over the las couple of years. HydeMyNet, StrongVPN and BlackVPN come to mind. Had a good experience with all three and still have an account with the first because they offer a mix of VPN + DNS redirection (to get around geo restrictions on consoles and set top boxes).

The main reason behind recommending SurfEasy is that it's extremely simple to use and set up compared to your average VPN. The only other company I've seen do something similar is TunnelBear ( also worth checking out) but SE's free tier is a little better since it gives you the chance to earn more free data through referrals and up to five concurrent devices.

fimbles fimbles said:

I didn't see any slowdowns, but then again I don't have anything close to a 60Mbps connection. It's possible speeds are throttled for free accounts, I'll check on that.

I've tried a few VPN providers over the las couple of years. HydeMyNet, StrongVPN and BlackVPN come to mind. Had a good experience with all three and still have an account with the first because they offer a mix of VPN + DNS redirection (to get around geo restrictions on consoles and set top boxes).

The main reason behind recommending SurfEasy is that it's extremely simple to use and set up compared to your average VPN. The only other company I've seen do something similar is TunnelBear ( also worth checking out) but SE's free tier is a little better since it gives you the chance to earn more free data through referrals and up to five concurrent devices.

I can not say if I had slow down or not to be honest, Superhub force reset itself at 12mbps and the test stopped.

Mortalife Mortalife said:

Just tried the free 500mb and my connection gets throttled from 70/20 to 0.9/1.2..

1 person liked this | Guest said:

Hi, Peter from SurfEasy here. Just responding to some of the comments:

We do not apply throttling to any of our VPN plans - free or paid. We're experiencing rapid growth and adjusting our private network as we go. We are aware of the intermittent speed issues and working on addressing them ASAP.

If you run into any issues while using SurfEasy, get in touch with us at support@surfeasy.com or call us Monday - Friday 9am - 5pm (EST) 1-88 743 8102.

Guest said:

I think private internet access is the only way to go too. Next is mullvad. I don't know much about Surf Easy, but purevpn has problems.

lipe123 said:

I tried surfeasy's trial server and its totally crap. I can't even stay connected to the vpn for 30seconds before it just randomly disconnects.

Sometimes it lasts a few minutes and then also just dies out and I'm left with no Internet connection for over a minute until things start working again.

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