Apple to replace iPhone 5s units affected by battery-related manufacturing issue
If it seems as though your iPhone 5s loses battery life faster than it should or if it takes a long time to recharge, you’ll be happy to learn that it’s not just you. Apple said they recently discovered a manufacturing issue affecting a limited number of iPhone 5s devices responsible for these very problems.
An Apple spokesperson told the New York Times that the company is reaching out to customers with affected phones and will provide them with a replacement free of charge. As Gigaom points out, the wording used by the Apple rep suggests the company is aware of which phones are affected and will be contacting customers proactively. It’s unclear how or when this will take place, however.
Furthermore, Cupertino didn’t let on as to how many phones fall into this category although the publication said the statement implied it might be just a few thousand. At this point, all we know for sure is that Apple sold nine million new handsets (both the iPhone 5s and the 5c) on opening weekend last month and 33.8 million phones during the most recent quarter.
It’s also worth highlighting the fact that a manufacturing issue isn’t the same as a defective battery. Apple has faced faulty battery issues in the past, most notably in 2006 when they recalled select MacBook batteries because they weren't performing as they should have.
Earlier this month, Samsung launched a free Galaxy S4 battery replacement program in select regions after receiving multiple complaints of poor battery life.
The iPhone 5s is the Apple’s latest flagship handset. The iPhone 5s is powered by a first of its kind 64-bit A7 processor and the same 4" Retina display as its predecessor. It also includes a fingerprint reader dubbed Touch ID, HD video capture at 720p at 120FPS that can also perform slow motion at 120FPS. Battery life on the iPhone 5s is rated for 10 hours of 3G talk time, LTE browsing, Wi-Fi browsing and video.
The iPhone 5C replaces the iPhone 5 with nearly identical tech specs, a plastic-based exterior and 5 color choices, a first in the iPhone family. The 5C features the same 4" Retina display, A6 CPU, 8-megapixel rear iSight camera, a new front-facing FaceTime HD camera with better low light support, dual-band Wi-Fi a/b/g/n, Bluetooth 4.0, a higher capacity battery and support for more LTE bands.
The Apple iPhone 5 is the latest flagship smartphone from Apple. The iPhone 5 features a 4-inch display retains the same 326 PPI density as its predecessor with an effective resolution of 1,126 x 640, and a new Lightning connector. The new handset now features 802.11a/b/g/n Wi-Fi with 802.11n supporting dual-band 2.4GHz and 5GHz frequencies. Bluetooth 4.0 is back in addition to GPS and GLONASS for location services.
The iPhone 4S looks identical to last year's model but comes in a new 64GB flavor and upgrades the camera to include an 8-megapixel sensor with improved low-light performance and 1080p video capture. In terms of performance the new iPhone is reportedly up to 2x faster and is also capable of running on faster HSPA+ networks, reaching theoretical download speeds of up to 14.4Mbps.
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