TouchEd Error?

TouchEd Error

I have a same problem, but I couldn't fix it yet. Can you give me a little help?
Tx, Aquilino

Dear Sir,

Whenever my computer loads up, I always receive a:

TouchED Error

Retrieval of "THotkey" failed.

Error code - 0x00031402, 0x00000002


What can I do to fix it?

Thanks so much.

I have a Toshiba too.

Aquilino

Same problem here. All the forums found via Google lack a solution. I am posting it to this forum b/c this forum comes up first in the Google search. Hopefully other Toshiba sufferers can use this fix.

Stop trying to remove this error with AdAware, AVG Antivirus, Spybot, HijackThis and so on.

THIS IS NOT A WORM, THIS IS NOT MALWARE, THIS IS NOT ADWARE, THIS IS NOT A VIRUS.

This is a Toshiba touchpad utility.


Navigate to C:\Windows\system32

DELETE 000StTHK.exe and 00THotkey.exe.manifest

COPY 00THotkey.exe

Navigate to C:\Documents and Settings\All Users\Start Menu\Programs\Startup

PASTE 00THotkey.exe into the Startup directory.

Creating a shortcut may work just as well, I can't really say because this is how I solved the problem and I am happy with it.

Thank you very much SBriggs for that information. Hopefully it will help someone in the future.

BTW
:wave:Welcome to TechSpot:wave:

Hope to see you stick around

toshiba

thanks sbriggs it worked perfectly.

00thotkey

Hi there,

I accidentally deleted the 00thotkey.exe file from my computer. Could anyone upload a copy for me? I am not sure whether all the Toshiba models use the same version of 00thotkey file. My Toshiba model is Portege A100.

Thanks!

I finally got that bothersome THotkey error box off the computer I was working on. I don't know what caused it. I was very busy upgrading and putting virus protection into a laptop that had been neglected to the point of a black screen and pointer.

After I corrected the black screen problem with an easy F8 to last good config move I went about the deed of trying to make sure it didn't happen again by renewing the protections and ugrading all windows XP updates etc.

It was then that, that nasty little THotkey error showed up..Whew thanks to this forum I found out that the common files download from Toshiba worked for this A55-1064 Satellite.:darth:

This still works, Thank you for the assist. and documentiaton.

be well.

I had the same problem for the last few weeks after trying to disable it within the startup executables. That failing, I tried to uninstall it, clean the registry, and finally reinstall every Toshiba utility they offered. Nothing worked except for the above fix.
Even after uninstalling from the Add/Remove Programs utility, both the 000StTHK.exe 00THotkey.exe files remained in the system32 folder. Did not see a 00THotkey.exe.manifest file in there, but regardless following the instructions from SBriggs did do the trick.
One bit of useful but simple info: It doesn't work to copy the 00THotkey.exe file into any other startup folder (e.g. under default user, named user, owner, etc.); it looks like it has to be the All Users\Start Menu\Programs\Startup folder as indicated above.
In my case that folder was hidden so be sure to make all folders visible first if you can't find it.
Thanks for the postings.

Hi all, this troubled me for a while as I was de-virusing my daughter's school laptop.
In my case it was my own fault: I deleted the relevant registry key in an attempt to
disable/isolate malware.

The error message is cryptic and unhelpful to say the least! (Toshiba, take note!)

TouchED.exe (C:\Program Files\Toshiba\TouchED\TouchED.exe) needs
thotkey.exe to be running. Unfortunately thotkey.exe is not actually called that -
it's found at C:\WINDOWS\System32\00THotkey.exe. If thotkey.exe is not running,
the TouchED error dialog pops up and TouchED dies.

THotkey presumably also requires the files 000StTHK.exe and 00THotkey.exe.manifest
present in system32 (although I haven't broken up the set to find out!)

It should not be necessary to move files into or create shortcuts in the startup folder,
instead, the situation can be remedied by creating the following key in the registry
(the usual disclaimers apply to modifications to the registry!) :

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
key: THotkey (actually not critical)
value type: REG_SZ
value: C:\WINDOWS\System32\00THotkey.exe

If you don't know how to edit the registry, ....

Of course, if you've deleted the relevant files or they're corrupt, this
won't help, you'll need to get them from somewhere.

Hope this is of value!

Many thanks to Mark Russinovich of Sysinternals/Microsoft, for tools that made
working this out possible!