another page fault in non paged area ..........

teknix · Aug 23, 2005

hello to all

i think my pc isnt very well and i could really use a little help from u guys to make her better .

i have recently been experiencing a series of mysterious crashes whilst running pc and the error message i keep recieving is the...

PAGE_FAULT_IN_NONPAGED_AREA on a blue screen one .

on that screen the same message...

***STOP : 0x00000050

appears followed by a series of 4 0x............ messages which vary after each crash .

after nearly every crash i get a ' system has recovered from a serious error ' message . i have copied some of the information contained with these msg's and here it is .....

# 1

Error Signature

BCCode : 10000050 BCP1 : 8F8FC854 BCP2 : 00000000 BCP3 : F7B527B6
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

Technical Information

C:\DOCUME~1\teknix\LOCALS~1\Temp\WER8cef.dir00\Mini082305-04.dmp
C:\DOCUME~1\teknix\LOCALS~1\Temp\WER8cef.dir00\sysdata.xml

--------------------------------------------------------------------------

# 2

Error Signature

BCCode : 10000050 BCP1 : F0F2B920 BCP2 : 00000000 BCP3 : BFB6803D
BCP4 : 00000002 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

Technical Information

C:\DOCUME~1\teknix\LOCALS~1\Temp\WER734b.dir00\Mini082305-05.dmp
C:\DOCUME~1\teknix\LOCALS~1\Temp\WER734b.dir00\sysdata.xml

--------------------------------------------------------------------------

# 3

BCCode : 10000050 BCP1 : F01E5818 BCP2 : 00000001 BCP3 : 80550AE2
BCP4 : 00000002 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

C:\DOCUME~1\teknix\LOCALS~1\Temp\WER88b8.dir00\Mini082305-07.dmp
C:\DOCUME~1\teknix\LOCALS~1\Temp\WER88b8.dir00\sysdata.xml

-------------------------------------------------------------------------

# 4

BCCode : 10000050 BCP1 : F0EA5818 BCP2 : 00000001 BCP3 : 80550AE2
BCP4 : 00000002 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

C:\DOCUME~1\teknix\LOCALS~1\Temp\WER8868.dir00\Mini082305-08.dmp
C:\DOCUME~1\teknix\LOCALS~1\Temp\WER8868.dir00\sysdata.xml

# 4 msg#2

BCCode : 10000050 BCP1 : F006E818 BCP2 : 00000001 BCP3 : 80550AE2
BCP4 : 00000002 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

C:\DOCUME~1\teknix\LOCALS~1\Temp\WER4cec.dir00\Mini082305-09.dmp
C:\DOCUME~1\teknix\LOCALS~1\Temp\WER4cec.dir00\sysdata.xml

--------------------------------------------------------------------------

# 5

BCCode : 10000050 BCP1 : 8F44E450 BCP2 : 00000001 BCP3 : 805509E9
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

C:\DOCUME~1\teknix\LOCALS~1\Temp\WER69ab.dir00\Mini082305-11.dmp
C:\DOCUME~1\teknix\LOCALS~1\Temp\WER69ab.dir00\sysdata.xml

# 5 msg#2

BCCode : 10000050 BCP1 : F068A818 BCP2 : 00000001 BCP3 : 80550AE2
BCP4 : 00000002 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

C:\DOCUME~1\teknix\LOCALS~1\Temp\WERace5.dir00\Mini082305-12.dmp
C:\DOCUME~1\teknix\LOCALS~1\Temp\WERace5.dir00\sysdata.xml

# 5 msg#3

BCCode : 10000050 BCP1 : 8FE42A30 BCP2 : 00000001 BCP3 : 80550AE2
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

C:\DOCUME~1\teknix\LOCALS~1\Temp\WER4ae1.dir00\Mini082305-13.dmp
C:\DOCUME~1\teknix\LOCALS~1\Temp\WER4ae1.dir00\sysdata.xml

--------------------------------------------------------------------------

i have read through various posts within techspot regarding the PAGE_FAULT error messages and to be honest most of it is whey whey over my head

but 1 thing i my brain did manage to understand is that minidumps are quite useful in these circumstances :grinthumb so ive included the most recent 1's for someone hopefully to ponder over .

many many thx in advance

gigabyte ga-8ipe1000 motherboard
intel p4 3.2 ghz
2gb ram
ati radeon 9550
600 gb hds
emu 1820m

teknix · Aug 23, 2005

i dont think the rar containing minidumps has successfully uploaded

pls will some 1 let me know if they havent ??
im a bit new to the forum thing and im unsure how to do things properly atm
pls bear with me .. thx

teknix · Aug 23, 2005

:grinthumb

harhar managed

cpc2004 · Aug 23, 2005

This forum accept zip file as attachment but each attachment must not exceed 100MB. Zip 5 to 5 minidumps and attach the zip files here. Some experts may investigate your minidumps.

cpc2004 · Aug 23, 2005

I've studied your minidumps and they are crashed at nt!ExDeferredFreePool. Faulty RAM is the culprit.

Suggestion
1. Reseat memory stick to another memory slot
2. Downclock the RAM
3. Diagnostic which memory module is faulty if you have more than one memory module. (ie take out one of the memory stick. If it does not crash, the removed memory module is faulty)

teknix · Aug 23, 2005

i had a suspision it was that , i have 4 x 512 mb pc3200 , ill try what u have said and hopefully that will fix it . thx for that advice

)

teknix · Aug 23, 2005

I was just about to start swapping ram about when pc crashed again

, this time there was no blue PAGE_FAULT screen , instead pc restarted itself and then proceeded to do NTFS ChkDsk thingy on my E drive , then a serious system fault msg again . do u still think it could be ram or possibly a partition problem on my hd ??? ive included minidump , if u could have a look at this , it would be greatly appreciated

)

thx again

teknix · Aug 23, 2005

And heres no.15 , lol , I have to laugh or ill cry

teknix · Aug 23, 2005

:bounce: WOOOOOOOOO HOOOOOOOOO :bounce:

dood i think u might of cracked it :haha:

i did ask u said , i checked each strip of ram individually , #1 , #2 , #3 seemed as if they were working , when i tried #4 , the 1st time i tried to boot pc i got a brief svchost.exe msg , it said something about cannot read memory ??? , it restarted itself , desktop came up , then it restarted again , then it tried 5 or 6 times to reboot , all unsuccessful .

so for good measure i tried #4 in a different slot , same again , unable to get onto desktop .

#1 , #2 , #3 are all back in now and so far no problems :bounce:

hats off to u mr.cpc dood , u sure know your sh!t , im just grateful there are ppl like u , who find time to help and assist us mere mortals , time and time again .

thx very much for helping me out , u dont realise how much i appreciate that

take care

smodato · Sep 1, 2005

Hi guys, I found this board searching through google after being rebooted twice this morning with the same PAGE_FALUT_IN_NOPAGED_AREA . I attach the minidumps from the saved logs, I can't open them not having dumpchk installed on my computer (and reading them would probably not help me very much indeed).
Time ago I verified my RAM with a proper software (unfortunately I can't remember what software I only remember I had to boot from a floppy) and the result was OK.

I've got W2k PRO
DDR 184 pin 512 MB PC2100 A-Data memory
845PE MAX2-SR mother board SOcket 478 i845PE Bus = 533MHz 3xDDR333 SATA ATA133
DiamondMax Plus 9 80 GB HD
Pentium 4 2.4GHz Bus 533 MHz box
CPU Intel Pentium

I hope you could give me any suggestion.
Bye and thanks.
Smodato

smodato · Sep 1, 2005

I managed also to run pstat and pluto.txt contains the printed info:
bye
Smodato

cpc2004 · Sep 1, 2005

Hi smodato,

It is software error at fsavp.sys and your version is 5 years behind.

fsavp.sys Mon Sep 04 18:47:01 2000 (39B37DA5)
C:\Program Files\Kaspersky Lab\AntiViral Toolkit Pro\fsavp.sys

smodato · Sep 1, 2005

cpc2004 said:
Hi smodato,

It is software error at fsavp.sys and your version is 5 years behind.

fsavp.sys Mon Sep 04 18:47:01 2000 (39B37DA5)
C:\Program Files\Kaspersky Lab\AntiViral Toolkit Pro\fsavp.sys

Thanks for your reply,
did you check all of the dumps or just one? Do you mean the antivirus was the cause for all (or at least 90%) of my errors?
If this is the reason I will immediately take a proper action.
Thanks very much again.
Smodato

smodato · Sep 1, 2005

cpc2004 said:
Hi smodato,

It is software error at fsavp.sys and your version is 5 years behind.

fsavp.sys Mon Sep 04 18:47:01 2000 (39B37DA5)
C:\Program Files\Kaspersky Lab\AntiViral Toolkit Pro\fsavp.sys

One more question, where did you read this info and what could I do to read the same thing on myself? I mean should I installa something like windows debugger? Where can I get the installation package?
Thanks, bye
Smodato

smodato · Sep 1, 2005

And another one here, I have the same antivirus on another computer, on that one it happens sometimes that the system reboots but with no blue window, it simply reboots, I find nothing in the events nor any memory dump file, could there be a related cause or should it be a completely different matter?
Sorry for the many question but after having puzzled around for a long time in the dark i see the light at last.
Smodato

cpc2004 · Sep 1, 2005

I can't format the stack trace of your minidump because your W2K has the latest patch. Your PC crashes with bugcheck 50 and it is very consistent. From the unformatted stack trace, I find the footprint of fsavp.sys. BTW your antiv-virus is 5 years behind. You had better to upgrade anti-virus software.

ba529000 ba544960 fsavp fsavp.sys Mon Sep 04 18:47:01 2000 (39B37DA5)
)

kd> dc b99d4fd8 l90
b99d4fd8 b99d4ff0 80466bff 00000000 fd342000 .O...kF...... 4.
b99d4fe8 00000000 b99d4ff0 00000000 00001000 .....O..........
b99d4ff8 00003000 00000000 b99d5030 ba53a4a2 .0......0P....S.
b99d5008 00000174 811eaa08 00001000 b99d502c t...........,P..
b99d5018 00000000 fd34ca88 00000000 00000023 ......4.....#...
b99d5028 00000023 fda076d5 00000001 fd33e001 #....v........3.
b99d5038 fd34ca88 b99d580c 00000030 ff93a92f ..4..X..0.../...
b99d5048 fda076d1 fd342000 fd341fff 00000000 .v... 4...4.....
b99d5058 fda022e1 00000008 00010202 00000000 ."..............
b99d5068 fd33e000 b99d50a0 00000064 fda02221 ..3..P..d...!"..
b99d5078 fda076d5 00004000 fda076d0 00000005 .v...@...v......
b99d5088 00000001 fda38f76 fda02008 00000000 ....v.... ......
b99d5098 ba53ae96 8123804c b99d51e0 ba538164 ..S.L.#..Q..d.S. <--

b99d50a8 00000000 00000055 81238000 8123804c ....U.....#.L.#.

smodato · Sep 2, 2005

What actually happens on the computer? The "old" or "out of date" software (antivirus in this case) creates conflict with the system and caused the crash? Does this happen whenever the guilty software makes any action? (AV is always monitoring so it is normal for it to take action).
When you speak about the latest patch of W2k what do you mean exactly? is your inspection software older so newly formatted files can't be opened? What if I install on my PC the same software, would it work to inspect all the files (I'd avoid to hope for a solution and leave some other potential issues around so it would be nice to take a peek in all the minidumps).
Thanks and bye.
Smodato

cpc2004 · Sep 2, 2005

Hi Smodato,

If you think an anti-virus developing at five years is no need to upgrade, it is your decision. Post your question to microsoft and request them to fix your problem if you think it is microsoft problem.

You should ask how IBM windbg cannot format the stack trace. This is microsoft problem and not my problem.

I don't find any reason why I have to read all of your minidumps. Maybe some experts will all of your minidumps.

>>> Your expectatin is too much.
(I'd avoid to hope for a solution and leave some other potential issues around so it would be nice to take a peek in all the minidumps).

cpc2004

smodato · Sep 2, 2005

Well, I started immediately after your first reply to evaluate alternatives to my AV, I will install a new and updated AV during the week end. What I was asking was in order to learn how you debugged my problem and eventually how wide the problem could be related to presence in various dump files. I dowloaded windbg and installed it, unfortunately I was not able to get any satisfactory result being pretty ignorant in these things. I thank you again as you are the first person that addressed me to a solution after debugging.
Bye.
Smodato

cpc2004 · Sep 2, 2005

Smodato,

You've formated the minidump by yourself and you understand what I mean. Microsoft does not put your version of symbol files at its symbolic server. We cannot format the stack trace and you have to format the stack trace manually. Now you understand that windows debugging is not as easy as what you think. It is time consuming.

cpc2004

smodato · Sep 2, 2005

HI, just had another BSOD and here is the minidump, I ask you if you could at least look into this brand new one to detect if he cause may still be the old antivirus (which will disappear within sunday night!).
I also sent you a PM to get another info, no problem if that is not possible.Thanks, bye
smodato

cpc2004 · Sep 2, 2005

Hi Smodato,

You are very demanding. I am worried that you will shoot me if antivirus is not the culprit. I can only provide my best answer to your problem and I cannot guranteer it is always correct. It is your judgement whether you accept my finding or not. If you check your system event 1001/1003, you will find all of the crashes are the same.

cpc2004

smodato · Sep 2, 2005

cpc2004 said:
Hi Smodato,

You are very demanding.

I'm desperately trying to understand as much as possible

cpc2004 said:
I am worried that you will shoot me if antivirus is not culprit.

Never :grinthumb

cpc2004 said:
I can only provide my best answer to your problem and I cannot guranterr it is always correct. It is your judgement whether you believe my finding or not.

I have no doubts about your answer and no problem in changing the antivirus, ?,m not judging your help, I'm trying to figurre out how to solve a similar issue alone in the future in order to avoid bothering other people

cpc2004 said:
If you check your system event 1001/1003, you will find all of the crashes are the same.

This is hard to do , I have no idea where to look at unless you mean the "00050" error which is definitively the same

cpc2004 said:
BTW it seems your problem is related to work.

cpc2004

:suspiciou

Bye
Smodato

cpc2004 · Sep 2, 2005

Hi Smodato,

I know you are very frustrate but you must aware that this is free forum. We use our free time to do the problem determination. Don't expect that we can give you immediate help and satisfactory answer. I always raise call to IBM and most of their replies are very slow even though our company pay the software maintenance.

I can tell you that your last minidump is the same as the previous minidump. I wonder why you get rid of anitvirus on Sunday and not now. Are you using firefox?

smodato · Sep 2, 2005

I'm using firefox (why?). I thank you for the tip on my last minidump, I fully appreciate your help and you are very fast indeed (actuallu I'd never expect so fast a reply in such a deep detail).
I use the computer from 7,30 am to 7 pm more or less, next thursday I'm gonna get married and so my free time is not that much these days, to disintall and install a software requires a little bit of time and concetration (I have 2 computers to act on) so I prefer to face it during the week end.

Smodato

another page fault in non paged area ..........

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