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XP reboot shortly after startip

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  #1  
Old 02-03-2004
Buzzy65's Avatar
Newcomer, in training
 
Location: Maine
Member since: May 2003, 23 posts
XP reboot shortly after startip

Have a Compaq 2.4ghz, 256mb ram XP-Home. Have 6 profiles configured. Shortly after startup, on 3 of the profiles, XP reboots. No warning is given. After reboot, a message is displayed stating a serious error, then takes me to a webpage defining driver problems. I have run virus checker: All OK. Ran Spybot: Cleaned out the junk. Ran defrag: looks good. Checked for mydoom a & b. nothing... Can't seem to find why 3 of the profiles will reboot soon after startup, while the other profiles run fine. Also, things started happening after one user was researching profiles on AOL. Also seems to crash/reboot while playing some online games. Ideas??!!
  #2  
Old 02-03-2004
Masque's Avatar
TechSpot Chancellor
 
Location: Auburn, MI, USA
Member since: Dec 2003, 1,212 posts
System specs
This is just my $.02 but I would be tempted to delete those profiles from the system (hopefully, one of 'em ain't the admin profile). It sounds like you might have something in there that shouldn't be (though you've done all the correct scans). What 'really' bothers me is the fact that it sends you to a web page. That's just not right in my books....at least I've not seen it before.

Maybe some of the others have something else to share.
  #3  
Old 02-04-2004
TechSpot Member
 
Location: UK
Member since: Jan 2004, 38 posts
I agree with Masque it sounds like a virus may have changed your profiles or someone using your computer has tho they would need admin rights to do this, i have never come across a time when profiles have sent someone to a website upon an error, just do what Masque said and delete the error profiles and reapply them as long as one aint the Admin one.
  #4  
Old 02-06-2004
Newcomer, in training
 
Location: Ft Lauderdale, FL
Member since: Oct 2002, 4 posts
Also try testing your PC's RAM. It's possible that it may have gone bad. Memtest86 is a good free tester, though I'm sure there are some other good ones out there.
http://www.memtest86.com
  #5  
Old 02-06-2004
TechSpot Evangelist
 
Location: Bridgend
Member since: Nov 2003, 2,371 posts
there's a site ( www.doxdesk.com ) that will scan IE6 (with active scripting allowed) for browser parasites and hijackers.

It does this as you enter, and if it finds there anything there, it'll tell you in red text at the top of the page.

If it doesn't scan on loading the page, click on parasites in the menu. It's not comprehensive, but might be worth a try.
  #6  
Old 02-24-2004
Buzzy65's Avatar
Newcomer, in training
 
Location: Maine
Member since: May 2003, 23 posts
Follow Up

I tried several approaches to fixing this issue. None seemed to work. When I discovered that 5 of the 6 profiles had become infected, I knew it was time to take the next step. In the last uninfected admin profile, I started deleting the other profiles one by one. Some when easy, others gave me grief, one would not delete, and would reboot the computer shortly after beginning the delete process. After three attempts to delete, with no success, I decided to take the last known approach - COMPLETE SYSTEM RECOVERY. I am glad to report that Compaq appears to have been cured, albeit it is now just like the day it was taken out of the box. OH WELL! Live and learn. Thanks to all who gave advice. TECHSPOT has been a great help to me in several issues. ThAnKs
  #7  
Old 02-24-2004
Masque's Avatar
TechSpot Chancellor
 
Location: Auburn, MI, USA
Member since: Dec 2003, 1,212 posts
System specs
Our pleasure......it's nice that you've got it fixed.....but it looks like you've a little new work to do now.

Be well.
  #8  
Old 02-24-2004
lowman's Avatar
TechSpot Booster
 
Location: New York
Member since: Feb 2004, 446 posts
Just out of curioustit...what was the website you were directed to?
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