I want to thank everyone in the community for participating. I had a problem with my email that I could not fix. I posted a comment about it and also did a search. I found the answer to my problem in the search problem. Someone posted the same problem last year and someone who was savvy enough guided that lost soul to get his email back working.
So thank you....Neither Dell support or Roadrunner (my internet provider) was able to help me. As a matter of fact, RR made it worse.
So I am leaving feedback to everyone who helps people like me, the everyday internet user.
Stephanie

Thank you Stephanie. As I mentioned in my email, I'm really glad we could help.

Can I just add, that using the Search feature at TechSpot is always an excellent first option and starting point.
Just about all computer faults have already been see before

Thanks for your kind feedback