Morning-
The system said I should introduce myself and that seemed a good idea before I asked my question. So here I am, I'm a low level techie which means I know my way around a computer but frequently run into things I can't fix that I wish I could.

Hi geneac1

I am not a mod, but let me offer a belated...
Welcome to

Looks like some have been trying to help you with your first thread...

When I arrived, one of the Mods welcomed me with these helpful hints.
Maybe some of them will help you too...

You should read how to post a new thread in this Guide.

Before posting you should read all the Posting Guidelines.

To access technical support you may go to the Forums.

Many users like to post system specs in their Profile.
System Specs are always helpful when you seek support, (see the first two suggestions).
And helpers may ask that you post some of your specs in your thread.

You can access many other online TechSpot guides Here.

Enjoy your Stay