So I got the fake Windows security pop-ups on Friday night. I also get the google redirect when searching. I ran thru the 8 steps after coming here for advice on how to get Malware bytes to run by renaming it. Same thing with Superantispyware.
I had to run thru the 8 steps in safe mode though, don't know if that makes a difference. My computer goes to a blank screen if I try to boot up normally. I get a mouse cursor I can move around but the display is just black. I tried starting in VGA mode and that did no good. I tried to change the resolution in safe mode and re-boot that also didn't work. I tried to change the monitor refresh rate in the display settings, but it is set to "Hardware default setting".
I suspect since the malware keeps opening IE that this has something to do with the display problem. I notice it listed as IEXPLORER.exe in my task manager. I often get the error message that IE is not working properly and is shutting down also. I use Firefox so there is no reason for IE to be active. I sure hope someone can help. I have some computer skills, but this is beyond me.
I had to run thru the 8 steps in safe mode though, don't know if that makes a difference. My computer goes to a blank screen if I try to boot up normally. I get a mouse cursor I can move around but the display is just black. I tried starting in VGA mode and that did no good. I tried to change the resolution in safe mode and re-boot that also didn't work. I tried to change the monitor refresh rate in the display settings, but it is set to "Hardware default setting".
I suspect since the malware keeps opening IE that this has something to do with the display problem. I notice it listed as IEXPLORER.exe in my task manager. I often get the error message that IE is not working properly and is shutting down also. I use Firefox so there is no reason for IE to be active. I sure hope someone can help. I have some computer skills, but this is beyond me.