Solved Startup problems, malware related?

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cc481613

Posts: 22   +0
Hello,

I've recently been getting BSoD's everytime I started my computer, so I decided to post a thread in the Windows BSoD/Freezing/Restarting forum. However, after several minidump logs, I was told to check for a certain "agent.exe" which may have been a problem. Here is the quote (and the link to the thread):

I've gone through your minidumps again, and I've noticed that in almost all of these agent.exe is being listed as one of the processes involved. Now, I am unable to determine whether its a 'valid system file' or not. Right now, my advice is to follow these 8 steps, and report back with your logs in Malware & Virus Removal forum.

However, if you know which software installed this process (I.e. agent.exe) on your system, then it can help me determine its validity & and further advice in this regard.

Anyway, I've went through the eight steps, and I've attached the three logs as requested. Could you please take a look and see if anything is awry?

Thanks a lot!
 

Attachments

  • mbam-log-2010-05-21 (05-24-58).txt
    906 bytes · Views: 2
  • DDS.txt
    16.9 KB · Views: 2
  • GMER.log
    5.3 KB · Views: 2
I don't see much so far, but I have a question about your current AV program.
I don't see any AV program active, but I can see traces of Eset and Norton.
 
I'm running off Safe Mode, so neither of them are running ATM. Nonetheless, I regularly use Eset NOD32, and it's been relatively good for me, so I've stuck with with it for the past few years. I'm not really sure what Norton's doing on my system; I've never used it in my life, on this computer.
 
Can you boot to normal mode at all?
Download and run Norton Removal Tool: http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

When done...

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  1. Please, never rename Combofix unless instructed.
  2. Close any open browsers.
  3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    NOTE. If Combofix asks you to install Recovery Console, please allow it.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  4. Double click on combofix.exe & follow the prompts.
  5. When finished, it will produce a report for you.
  6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!


Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
by clicking on Download HijackThis Installer
Install, and run it.
Post HijackTHis log.
Do NOT attempt to fix anything!

NOTE. If you're using Vista, right click on HijackThis, and click Run as Administrator
 
I can boot into normal mode, but it crashes with a BSoD about 10 seconds I log in, so there is no point running it in normal mode. Just in case it made a difference as to what I should do~

In any case, I'll run ComboFix and HiJackThis now... I'll post the log ASAP.
 
OK well.. I've run both HiJack This and ComboFix... Just one problem: Combofix doesn't seem to produce a complete log for me... Do you have any idea why?

I've tried running it several times, and it just quits (without saying anything) as it says "Please wait... preparing log report"
 

Attachments

  • hijackthis.log
    11.5 KB · Views: 1
  • ComboFix.txt
    392 bytes · Views: 1
Delete your Combofix file, download fresh one, but rename combofix.exe to broni.com BEFORE saving it to your desktop.
Try to run it again.
 
I renamed the download and ran Combofix again... but now, instead of silently crashing, Combofix seems to be stuck at the "Preparing Log Report" screen... I've been waiting for about 30 minutes, and nothing seems to be happening. Any ideas? :O
 
Give it another 10-15 minutes.
If still stuck, stop it and see, if you can find combofix.txt file in C:\ directory.
If yes, post it, if not, let me know.
 
It's been running for about an hour now...

I stopped it, and the Combofix.txt file (which I found in C:\broni.com\) is again, incomplete...
 
Download OTL to your Desktop.

* Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
* Under the Custom Scan box paste this in:


netsvcs
%SYSTEMDRIVE%\*.exe
/md5start
eventlog.dll
scecli.dll
netlogon.dll
cngaudit.dll
sceclt.dll
ntelogon.dll
logevent.dll
iaStor.sys
nvstor.sys
atapi.sys
IdeChnDr.sys
viasraid.sys
AGP440.sys
vaxscsi.sys
nvatabus.sys
viamraid.sys
nvata.sys
nvgts.sys
iastorv.sys
ViPrt.sys
eNetHook.dll
ahcix86.sys
KR10N.sys
nvstor32.sys
ahcix86s.sys
nvrd32.sys
symmpi.sys
adp3132.sys
mv61xx.sys
userinit.exe
explorer.exe
/md5stop
%systemroot%\*. /mp /s
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
%systemroot%\System32\config\*.sav
CREATERESTOREPOINT


* Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
 
The log files are too long... so I've attached them along with this post

Thanks!
 

Attachments

  • OTL.Txt
    170 KB · Views: 1
  • Extras.Txt
    110.6 KB · Views: 1
Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    Code:
    :OTL
    O4 - HKLM..\RunOnce: []  File not found
    O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab (Reg Error: Key error.)
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
    O16 - DPF: Microsoft XML Parser for Java file:///C:/Windows/Java/classes/xmldso.cab (Reg Error: Key error.)
    O21 - SSODL: 0aMCPClient - {F5DF91F9-15E9-416B-A7C3-7519B11ECBFC} - CLSID or File not found.
    O28 - HKLM ShellExecuteHooks: {AEB6717E-7E19-11d0-97EE-00C04FD91972} - Reg Error: Key error. File not found
    [2010/05/11 18:13:36 | 000,000,000 | ---D | C] -- C:\Windows\AC54E5443E42443CA91DA00A6974C592.TMP
    [2010/05/11 18:13:21 | 000,000,000 | ---D | C] -- C:\Windows\DEA314C409294250BC9298E4C105F28D.TMP
    [2010/03/13 22:51:46 | 000,000,042 | ---- | M] () -- C:\Windows\System32\AK083E209605E394C.lie
    [2010/03/10 22:27:16 | 000,002,048 | ---- | M] () -- C:\Windows\System32\win32xml.TXI
    @Alternate Data Stream - 98 bytes -> C:\ProgramData\TEMP:DFC5A2B2
    @Alternate Data Stream - 96 bytes -> C:\ProgramData\TEMP:52B72A7C
    @Alternate Data Stream - 172 bytes -> C:\ProgramData\TEMP:54D4173A
    @Alternate Data Stream - 147 bytes -> C:\ProgramData\TEMP:CBD3E4DE
    @Alternate Data Stream - 120 bytes -> C:\ProgramData\TEMP:5C321E34
    @Alternate Data Stream - 119 bytes -> C:\ProgramData\TEMP:0F8F5844
    @Alternate Data Stream - 107 bytes -> C:\ProgramData\TEMP:AFFC859A
    
    :Services
    
    :Reg
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
    "DisableMonitoring" =-
    
    :Files
    
    :Commands
    [purity]
    [emptytemp]
    [resethosts]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
 
Hmm... What exactly do you mean by "reboot"? Does it do it automatically? Because I've clicked the Run Fix button, and it did a bunch of stuff, closed off Explorer, and now OTL doesn't seem to be doing anything...

EDIT: Nevermind... I wasn't patient enough :| it's rebooting now
 
Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click Rkill and choose Run as Administrator

You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

* Rkill.com
* Rkill.scr
* Rkill.pif
* Rkill.exe


  • * Double-click on the Rkill desktop icon to run the tool.
    * If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    * A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    * If not, delete the file, then download and use the one provided in Link 2.
    * If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    * Do not reboot until instructed.
    * If the tool does not run from any of the links provided, please let me know.

Once you've gotten one of them to run then try to immediately run the following.

Now download and run exeHelper.


  • * Please download exeHelper from Raktor to your desktop.
    * Double-click on exeHelper.com to run the fix.
    * A black window should pop up, press any key to close once the fix is completed.
    * A log file named log.txt will be created in the directory where you ran exeHelper.com
    * Attach the log.txt file to your next message.

Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Attempt to run broni.com again.
 
I'm not sure, why Combofix doesn't want to run, but at this point I don't think we're dealing here with an infection.
None of all scans, we ran so far shows anything suspicious.

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
 
==================================================
Dump File : Mini052210-03.dmp
Crash Time : 22/05/2010 1:29:25 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0xcbd91c60
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82a35778
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+1ef778
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052210-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052210-02.dmp
Crash Time : 22/05/2010 10:13:26 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000001
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+17311
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052210-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052210-01.dmp
Crash Time : 22/05/2010 7:34:54 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x100000c5
Parameter 1 : 0xbc227ef0
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x829284a2
Caused By Driver : hal.dll
Caused By Address : hal.dll+7838
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052110-04.dmp
Crash Time : 21/05/2010 5:41:24 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82876d53
Parameter 3 : 0xa6442a54
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6cd53
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052110-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052110-03.dmp
Crash Time : 21/05/2010 5:35:22 AM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x86782648
Parameter 3 : 0x86782794
Parameter 4 : 0x829f1dd0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+bb859
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052110-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052110-02.dmp
Crash Time : 21/05/2010 5:31:47 AM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x86a0dd90
Parameter 3 : 0x86a0dedc
Parameter 4 : 0x829e5dd0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+bb859
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052110-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052110-01.dmp
Crash Time : 21/05/2010 5:16:19 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x100000c5
Parameter 1 : 0xb2a0ad4c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x828fc4a6
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e44a6
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052010-05.dmp
Crash Time : 20/05/2010 5:18:05 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x100000c5
Parameter 1 : 0xcb130ea8
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x829224a2
Caused By Driver : ataport.SYS
Caused By Address : ataport.SYS+7cfc
File Description : ATAPI Driver Extension
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052010-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052010-04.dmp
Crash Time : 20/05/2010 7:07:14 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000001
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+17311
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052010-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052010-03.dmp
Crash Time : 20/05/2010 6:56:41 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000001
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+17311
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052010-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052010-02.dmp
Crash Time : 20/05/2010 6:51:28 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000001
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+17311
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052010-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052010-01.dmp
Crash Time : 20/05/2010 6:46:45 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000001
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+17311
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini051910-07.dmp
Crash Time : 19/05/2010 10:01:56 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000001
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+17311
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051910-07.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini051910-06.dmp
Crash Time : 19/05/2010 9:23:53 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000001
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+17311
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051910-06.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini051910-05.dmp
Crash Time : 19/05/2010 9:14:06 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000001
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+17311
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051910-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini051910-04.dmp
Crash Time : 19/05/2010 9:11:11 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000001
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+17311
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051910-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini051910-03.dmp
Crash Time : 19/05/2010 8:11:42 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000001
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+17311
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051910-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini051910-02.dmp
Crash Time : 19/05/2010 4:52:54 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000001
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+17311
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051910-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini051910-01.dmp
Crash Time : 19/05/2010 4:33:03 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000001
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+17311
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051910-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================
 

Attachments

  • BSOD.txt
    35.1 KB · Views: 0
We shouldn't be solving this problem in malware forum (I assume, it's not a malware issue anymore), but I'm curious what's wrong with your computer.

Your errors indicate crucial system files being at fault, so whoever sent you to malware forum did something, what I'd probably do too. With errors like those, it's always a good idea to check for malware.
Since I don't see it as malware issue, we have to proceed with some other checks.
Other possible causes, would be:
- corrupted startup program
- system files issue
- RAM problem
- hard drive issue

We have to try to eliminate those possibilities one by one.

Let's try this....

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Having BSODs?
 
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