Solved "Antivirus2010" virus - I've followed the steps, is that it?

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ignoramus

Posts: 18   +0
Hi!
I am completely inexperienced when it comes to viruses and their removal, and was horrified when the Antivirus2010 bug popped up on my computer. I have followed your list of steps, and I can no longer see any signs of the thing, but I'm quite freaked out that it (or bits of it) might still be lurking somewhere. Especially since I have no idea how I got it - I don't open dodgy emails, click on adds or download random crap. I'm also a bit concerned because my computer is connected to my home and work networks - is it possible that I might spread the infection to other people?

I'm running XP on a Lenovo Thinkpad.

I'm also not sure if I've posted this in the right part of the forum - apologies if I haven't. Anyway, I'll paste the four logs below and would really appreciate any help. I really just want to know if my computer's safe or if I need to wipe the whole thing and start over.

Thanks so much in advance!
Bek


MBAM log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5168

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

23/11/2010 12:32:01 AM
mbam-log-2010-11-23 (00-32-01).txt

Scan type: Quick scan
Objects scanned: 188845
Time elapsed: 9 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 2
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\idlgwi.dll (Trojan.Hiloti) -> Delete on reboot.

Registry Keys Infected:
HKEY_CURRENT_USER\Software\AntiVirus 2010 (Rogue.AntiVirus2010) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\AntiVirus 2010 (Rogue.AntiVirus2010) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hlenofezipah (Trojan.Hiloti) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\antivirus 2010 (Rogue.AntiVirus) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\kr_done1 (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\TeamBoard\TBDAEMON.EXE (Trojan.FakeAlert.H) -> Delete on reboot.
C:\WINDOWS\idlgwi.dll (Trojan.Hiloti) -> Delete on reboot.
C:\WINDOWS\system32\kr_done1 (Malware.Trace) -> Quarantined and deleted successfully.




GMER log:

GMER 1.0.15.15530 - http://www.gmer.net
Rootkit quick scan 2010-11-23 00:43:26
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 ST9160827AS rev.3.CMG
Running: nqmi48fd.exe; Driver: C:\DOCUME~1\Rebekah\LOCALS~1\Temp\kfrdraob.sys


---- System - GMER 1.0.15 ----

Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwCreateSection [0xA763D9D2]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwLoadDriver [0xA763DB0C]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) NtCreateSection
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObInsertObject
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObMakeTemporaryObject

---- Devices - GMER 1.0.15 ----

Device aswSP.SYS (avast! self protection module/AVAST Software)
Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)

AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip aswRdr.SYS (avast! TDI RDR Driver/AVAST Software)
AttachedDevice \Driver\Tcpip \Device\Ip aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\Tcpip \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp aswRdr.SYS (avast! TDI RDR Driver/AVAST Software)
AttachedDevice \Driver\Tcpip \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp aswRdr.SYS (avast! TDI RDR Driver/AVAST Software)
AttachedDevice \Driver\Tcpip \Device\RawIp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

---- Threads - GMER 1.0.15 ----

Thread System [4:108] B9E6E096

---- EOF - GMER 1.0.15 ----



DDS log:


DDS (Ver_10-11-10.01) - NTFSx86
Run by 08791694 at 0:47:52.53 on Tue 23/11/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_19
Microsoft Windows XP Professional 5.1.2600.3.1252.61.1033.18.1992.970 [GMT 11:00]

AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Outdated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\Program Files\TeamBoard\tbupddwu.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
svchost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Lenovo\System Update\SUService.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Spyware Doctor\pctsGui.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMLCHK.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\vsnp2uvc.exe
C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Lenovo\HOTKEY\TPFNF6R.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\Program Files\TeamBoard\Draw\drawsrv.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\PROGRA~1\ThinkPad\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Rebekah\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com.au/
uWindow Title = Windows Internet Explorer provided by eduSTAR
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = proxy.education.netspace.net.au:8080
uInternet Settings,ProxyOverride = *.education.vic.gov.au;*.edumail.vic.gov.au;*.eduweb.vic.gov.au;*.sofweb.vic.edu.au;10.160.207.36
uURLSearchHooks: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: IePasswordManagerHelper Class: {bf468356-bb7e-42d7-9f15-4f3b9bcfced2} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [QuickTime Task] "c:\program files\quicktime alternative\qttask.exe" -atboottime
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [lh0mwausvfb9] c:\docume~1\rebekah\locals~1\temp\dwkkzpjg.exe
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~1.EXE -Update -1100458 -Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
mRun: [TPHOTKEY] c:\program files\lenovo\hotkey\TPOSDSVC.exe
mRun: [PWRMGRTR] rundll32 c:\progra~1\thinkpad\utilit~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
mRun: [BLOG] rundll32 c:\progra~1\thinkpad\utilit~1\BatLogEx.DLL,StartBattLog
mRun: [TPFNF7] c:\program files\lenovo\npdirect\TPFNF7SP.exe /r
mRun: [EZEJMNAP] c:\progra~1\thinkpad\utilit~1\EzEjMnAp.Exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [LPManager] c:\progra~1\thinkv~1\prdctr\LPMGR.exe
mRun: [LPMailChecker] c:\progra~1\thinkv~1\prdctr\LPMLCHK.exe
mRun: [Apoint] rem \Apoint2K\Apoint.exe
mRun: [cssauth] "c:\program files\lenovo\client security solution\cssauth.exe" silent
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [snp2uvc] c:\windows\vsnp2uvc.exe
mRun: [AwaySch] c:\program files\lenovo\awaytask\AwaySch.EXE
mRun: [TpShocks] TpShocks.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] rem c:\program files\common files\java\java update\jusched.exe
mRun: [LENOVO.TPFNF6R] c:\program files\lenovo\hotkey\TPFNF6R.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [QuickTime Task] rem "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [tbdaemon] c:\program files\teamboard\tbdaemon.exe
mRun: [Adobe Reader Speed Launcher] rem c:\program files\adobe\reader 9.0\reader\Reader_sl.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ISTray] "c:\program files\spyware doctor\pctsGui.exe" /hideGUI
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [Glayij] rundll32.exe "c:\windows\utesevih.dll",Startup
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\rebekah\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\thinkpad\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\drawsrv.lnk - c:\program files\teamboard\draw\drawsrv.exe
uPolicies-explorer: HideSCAHealth = 1 (0x1)
uPolicies-explorer: AlwaysShowClassicMenu = 1 (0x1)
uPolicies-system: HideLegacyLogonScripts = 1 (0x1)
mPolicies-system: disablecad = 1 (0x1)
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: Send to &Bluetooth Device... - c:\program files\thinkpad\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\thinkpad\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\thinkpad\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=67633
DPF: {2DAD3559-2923-4935-AD49-B673D2539944} - hxxp://www-307.ibm.com/pc/support/acpir.cab
DPF: {5C5941CD-159B-4CF8-8843-F95A1FA27B9D} - hxxp://10.160.207.36/plugins/aimTaskbar.CAB
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1216824868171
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
Notify: tpfnf2 - c:\program files\lenovo\hotkey\notifyf2.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\rebekah\applic~1\mozilla\firefox\profiles\tl3ik14n.new\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com.au/
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - component: c:\program files\spyware doctor\bdt\firefox\platform\winnt_x86-msvc\components\libheuristic.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: XULRunner: {12410A9C-5BDA-4741-94C1-415260033326} - c:\documents and settings\rebekah\local settings\application data\{12410A9C-5BDA-4741-94C1-415260033326}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-1-2 237632]
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2010-11-22 338880]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2010-11-22 656320]
R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [2008-5-14 19496]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-11-22 165584]
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-11-22 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-11-22 40384]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2010-1-2 198608]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2007-5-29 192104]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2007-5-29 169576]
R2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2007-10-7 116664]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2010-1-2 366840]
R2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2010-1-2 1145304]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2007-10-7 1822648]
R2 tbupddwu;tbupddwu;c:\program files\teamboard\TBUPDDWU.EXE [2010-8-11 307269]
R2 TPHKSVC;On Screen Display;c:\program files\lenovo\hotkey\TPHKSVC.exe [2008-3-27 62320]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-11-22 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-11-22 40384]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-30 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20091211.002\naveng.sys [2009-12-14 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20091211.002\navex15.sys [2009-12-14 1323568]
R3 tbupddsu;Universal Pointer Device Driver;c:\windows\system32\drivers\TBUPDDSU.SYS [2010-8-11 126969]
R3 TVTI2C;Lenovo SM bus driver;c:\windows\system32\drivers\tvti2c.sys [2007-5-22 30336]
S2 LENOVO.MICMUTE;Lenovo Microphone Mute;c:\program files\lenovo\hotkey\micmute.exe [2009-5-21 45424]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2004-8-4 14336]

=============== Created Last 30 ================

2010-11-22 13:07:17 -------- d-----w- c:\docume~1\rebekah\applic~1\Malwarebytes
2010-11-22 13:07:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-22 13:07:04 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-11-22 13:07:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-11-22 13:07:04 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-11-22 10:38:01 0 ----a-w- c:\windows\Asonalifip.bin
2010-11-22 10:37:59 -------- d-----w- c:\docume~1\rebekah\locals~1\applic~1\{12410A9C-5BDA-4741-94C1-415260033326}
2010-11-22 09:53:49 38848 ----a-w- c:\windows\avastSS.scr
2010-11-22 09:53:43 -------- d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2010-11-22 09:51:27 656320 ----a-w- c:\windows\system32\drivers\pctEFA.sys
2010-11-22 09:51:27 338880 ----a-w- c:\windows\system32\drivers\pctDS.sys
2010-11-22 09:51:13 87400 ----a-w- c:\windows\system32\drivers\pctNdis-PacketFilter.sys
2010-11-22 09:51:13 31960 ----a-w- c:\windows\system32\drivers\pctNdis-DNS.sys
2010-11-22 09:51:13 123712 ----a-w- c:\windows\system32\drivers\pctplfw.sys
2010-11-11 02:38:43 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll
2010-11-11 02:38:43 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2010-11-11 02:38:38 99840 -c----w- c:\windows\system32\dllcache\srvsvc.dll
2010-11-11 02:38:37 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll
2010-11-11 02:38:17 1288192 -c----w- c:\windows\system32\dllcache\ole32.dll
2010-11-08 22:44:35 -------- d-----w- c:\windows\speech
2010-11-08 21:55:57 -------- d-----w- c:\program files\Research Machines
2010-11-08 21:55:57 -------- d-----w- c:\docume~1\alluse~1\applic~1\Research Machines
2010-11-08 21:55:50 -------- d-----w- c:\program files\directx

==================== Find3M ====================

2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-18 01:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-10 05:58:08 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58:06 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58:06 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-09-02 02:02:09 1409 ----a-w- c:\windows\QTFont.for
2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll
2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll

============= FINISH: 0:49:34.27 ===============

DDS 'attach' log:

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-11-10.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 31/07/2009 8:30:44 AM
System Uptime: 23/11/2010 12:34:08 AM (0 hours ago)

Motherboard: LENOVO | | 2716AG7
Processor: Intel Pentium III Xeon processor | None | 1994/266mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 149 GiB total, 122.775 GiB free.
D: is CDROM ()
E: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP240: 25/08/2010 9:12:57 AM - System Checkpoint
RP241: 26/08/2010 9:24:15 AM - System Checkpoint
RP242: 27/08/2010 11:48:38 AM - System Checkpoint
RP243: 30/08/2010 9:17:10 AM - System Checkpoint
RP244: 31/08/2010 9:17:27 AM - System Checkpoint
RP245: 1/09/2010 3:00:19 PM - System Checkpoint
RP246: 2/09/2010 3:29:03 PM - System Checkpoint
RP247: 3/09/2010 3:54:50 PM - System Checkpoint
RP248: 6/09/2010 1:22:45 PM - System Checkpoint
RP249: 7/09/2010 2:08:13 PM - System Checkpoint
RP250: 8/09/2010 2:14:37 PM - System Checkpoint
RP251: 9/09/2010 2:46:18 PM - System Checkpoint
RP252: 10/09/2010 2:56:46 PM - System Checkpoint
RP253: 13/09/2010 8:40:48 AM - System Checkpoint
RP254: 14/09/2010 8:44:10 AM - System Checkpoint
RP255: 15/09/2010 9:38:15 AM - Software Distribution Service 3.0
RP256: 16/09/2010 9:56:08 AM - System Checkpoint
RP257: 17/09/2010 1:12:08 PM - System Checkpoint
RP258: 25/09/2010 1:01:17 PM - System Checkpoint
RP259: 28/09/2010 10:18:30 PM - System Checkpoint
RP260: 4/10/2010 8:31:12 AM - System Checkpoint
RP261: 18/10/2010 12:47:29 PM - System Checkpoint
RP262: 22/10/2010 9:15:52 AM - System Checkpoint
RP263: 25/10/2010 8:48:24 AM - System Checkpoint
RP264: 28/10/2010 8:48:05 AM - System Checkpoint
RP265: 31/10/2010 2:27:50 PM - System Checkpoint
RP266: 4/11/2010 8:42:39 AM - System Checkpoint
RP267: 8/11/2010 5:33:42 PM - System Checkpoint
RP268: 9/11/2010 8:55:20 AM - Installed RM Easiteach.
RP269: 9/11/2010 10:33:45 AM - Installed Handwriting Recognition for Easiteach
RP270: 10/11/2010 10:41:20 AM - System Checkpoint
RP271: 12/11/2010 5:55:42 PM - Software Distribution Service 3.0
RP272: 17/11/2010 1:53:21 PM - Software Distribution Service 3.0
RP273: 19/11/2010 9:14:04 AM - System Checkpoint
RP274: 22/11/2010 8:15:52 PM - Removed GOG.com Downloader
RP275: 22/11/2010 8:20:15 PM - Removed Interwrite Workspace.
RP276: 22/11/2010 8:53:43 PM - avast! Free Antivirus Setup

==== Installed Programs ======================

2007 Microsoft Office Suite Service Pack 2 (SP2)
Acapela Speech Engine for Easiteach
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Reader 8.1.0
Adobe Reader 9.2
Adobe Shockwave Player 11
Audacity 1.2.6
avast! Free Antivirus
Basic Facts Worksheet Factory
Browser Defender 3.0.0.11
Client Security - Password Manager
Combined Community Codec Pack 2008-01-24
Conexant HD Audio
Critical Update for Windows Media Player 11 (KB959772)
EarthBrowser
Easiteach Geography Licence
Easiteach Literacy Licence
Easiteach Maths Licence
Easiteach Science Licence
Easiteach Starter Licence
Gabriel Knight 3
Handwriting Recognition for Easiteach
Help Center
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB969084)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Integrated Camera
Intel(R) Graphics Media Accelerator Driver
Intel(R) Management Engine Interface
Java Auto Updater
Java(TM) 6 Update 19
Java(TM) 6 Update 7
LADSPA_plugins-win-0.4.15
Lexmark Printer Software Uninstall
LiveUpdate 3.2 (Symantec Corporation)
Maintenance Manager
Malwarebytes' Anti-Malware
Math Resource Studio
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Digital Image Library 9 - Blocker
Microsoft Digital Image Starter Edition 2006
Microsoft Digital Image Starter Edition 2006 Editor
Microsoft Digital Image Starter Edition 2006 Library
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Communicator 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office FrontPage 2003
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Visio 2007 Service Pack 2 (SP2)
Microsoft Office Visio MUI (English) 2007
Microsoft Office Visio Professional 2007
Microsoft Office Word MUI (English) 2007
Microsoft Save as PDF Add-in for 2007 Microsoft Office programs
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox (3.5.11)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nelson Maths for Victoria - Planning and Assessment software
On Screen Display
PowerDVD
Presentation Director
Productivity Center Supplement for ThinkPad
Quick Vic Reporting - Teacher Components
QuickTime
RecordNow Audio
RecordNow Copy
RecordNow Data
Remove Multimedia Center
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01
RM Easiteach
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB2288953)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office Publisher 2007 (KB982124)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio 2007 (KB982127)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Skype Toolbars
Skype™ 4.2
Sonic DLA
Sonic Express Labeler
Sonic Icons for Lenovo
Spyware Doctor 8.0
Symantec AntiVirus
System Update
TeamBoard
ThinkPad Bluetooth with Enhanced Data Rate Software
ThinkPad EasyEject Utility
ThinkPad FullScreen Magnifier
ThinkPad Hotkey Features Setup
ThinkPad Modem Adapter
ThinkPad Power Management Driver
ThinkPad Power Manager
ThinkPad UltraNav Driver
ThinkPad UltraNav Utility
ThinkVantage Active Protection System
ThinkVantage Productivity Center
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Visio 2007 Help (KB963666)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Microsoft Windows (KB971513)
Update for Outlook 2007 Junk Email Filter (KB2443839)
Update for Windows Internet Explorer 8 (KB2362765)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB978506)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows Internet Explorer 8 (KB980302)
Update for Windows Internet Explorer 8 (KB982632)
Update for Windows Internet Explorer 8 (KB982664)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB942763)
Update for Windows XP (KB943729)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0
Windows XP Service Pack 3
WinRAR archiver
XML Paper Specification Shared Components Pack 1.0

==== Event Viewer Messages From Past Week ========

23/11/2010 12:43:45 AM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
23/11/2010 12:36:12 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: abp480n5 adpu160m agp440 agpCPQ Aha154x aic78u2 aic78xx AliIde alim1541 amdagp amsint asc asc3350p asc3550 cbidf cd20xrnt CmdIde Cpqarray dac2w2k dac960nt dpti2o hpn i2omp iaStor ini910u IntelIde mraid35x perc2 perc2hib ql1080 Ql10wnt ql12160 ql1240 ql1280 sisagp Sparrow symc810 symc8xx sym_hi sym_u3 TosIde ultra viaagp ViaIde
23/11/2010 12:35:10 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
23/11/2010 12:12:08 AM, error: Service Control Manager [7031] - The Bluetooth Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
23/11/2010 12:12:07 AM, error: Service Control Manager [7034] - The TVT Scheduler service terminated unexpectedly. It has done this 1 time(s).
23/11/2010 12:12:07 AM, error: Service Control Manager [7034] - The ThinkVantage Registry Monitor Service service terminated unexpectedly. It has done this 1 time(s).
23/11/2010 12:12:07 AM, error: Service Control Manager [7034] - The ThinkPad HDD APS Logging Service service terminated unexpectedly. It has done this 1 time(s).
23/11/2010 12:12:07 AM, error: Service Control Manager [7034] - The System Update service terminated unexpectedly. It has done this 1 time(s).
23/11/2010 12:12:07 AM, error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 1 time(s).
23/11/2010 12:12:06 AM, error: Service Control Manager [7034] - The PC Tools Auxiliary Service service terminated unexpectedly. It has done this 1 time(s).
23/11/2010 12:12:06 AM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
23/11/2010 12:12:05 AM, error: Service Control Manager [7034] - The ThinkPad PM Service service terminated unexpectedly. It has done this 1 time(s).
23/11/2010 12:12:05 AM, error: Service Control Manager [7034] - The tbupddwu service terminated unexpectedly. It has done this 1 time(s).
23/11/2010 12:12:05 AM, error: Service Control Manager [7034] - The On Screen Display service terminated unexpectedly. It has done this 1 time(s).
23/11/2010 12:12:05 AM, error: Service Control Manager [7034] - The IPS Core Service service terminated unexpectedly. It has done this 1 time(s).
23/11/2010 12:12:05 AM, error: Service Control Manager [7034] - The Browser Defender Update Service service terminated unexpectedly. It has done this 1 time(s).
22/11/2010 8:14:15 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
22/11/2010 8:10:42 AM, error: Dhcp [1002] - The IP address lease 192.168.1.7 for the Network Card with network address 001E651F4058 has been denied by the DHCP server 10.152.212.17 (The DHCP Server sent a DHCPNACK message).
22/11/2010 7:34:46 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.nist.gov,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
19/11/2010 4:59:14 PM, error: Service Control Manager [7023] - The Lenovo Microphone Mute service terminated with the following error: Incorrect function.
19/11/2010 4:58:18 PM, error: NETLOGON [5719] - No Domain Controller is available for domain MRPS due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.
19/11/2010 4:57:59 PM, error: Dhcp [1002] - The IP address lease 10.152.212.84 for the Network Card with network address 001E651F4058 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

==== End Of File ===========================
 
Welcome To TechSpot! I'll help with the malware. But first thing you need to do is decide which antivirus program you want and remove the other one. Multiple AV programs make the system more vulnerable, not less. You have both avast! Antivirus and Symantec AntiVirus Corporate Edition *(Outdated) currently running.

It may be that Symantec is through the school. But if you keep it, it needs to be updated. If you want to remove it, here's a tool that will help:
I am also going to have you run 2 programs out of the order I usually give. The Shockwave Updater is active and usually put many files on the system which we can remove and shut down the updater.

1, Handle the antivirus matter first. Reboot when finished.
2. Then Run Eset NOD32 Online AntiVirus scan HEREhttp://www.eset.eu/online-scanner
  1. Tick the box next to YES, I accept the Terms of Use.
  2. Click Start
  3. When asked, allow the Active X control to install
  4. Disable your current Antivirus software. You can usually do this with its Notification Tray icon near the clock.
  5. Click Start
  6. Make sure that the option "Remove found threats" is Unchecked, and the option "Scan unwanted applications" is checked
  7. Click Scan
  8. Wait for the scan to finish
  9. Re-enable your Antivirus software.
  10. A logfile is created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please include this on your post.
==================================
3. Follow with Download HijackThis http://download.bleepingcomputer.com/hijackthis/HijackThis.zipand save to your desktop.
  • Extract it to a directory on your hard drive called c:\HijackThis.
  • Then navigate to that directory and double-click on the hijackthis.exe file.
  • When started click on the Scan button and then the Save Log button to create a log of your information.
  • Paste the log into your next reply

I'll be reviewing the logs here in the meantime.

Important!
Please do not use any other cleaning programs or scans while I'm helping you, unless I direct you to. Do not use a Registry cleaner or make any changes in the Registry.
 
Thank you for your reply and your help! I have gotten rid of Symantec. Here are the 2 additional logs:

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=ef5a6822480bcb4183cb24919956da7f
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-11-22 09:12:27
# local_time=2010-11-23 08:12:27 (+1000, AUS Eastern Daylight Time)
# country="Australia"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=768 16777215 100 0 0 0 0 0
# compatibility_mode=2560 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 295 295 0 0
# scanned=7019
# found=0
# cleaned=0
# scan_time=473
Update failed (41217). Trying proxy 10.152.212.19800
finished. ret_update=-1 e_gle=41220
esets_scanner_update returned -1 esets_gle=1
Update failed (41217). Trying proxy 10.152.212.19800
finished. ret_update=-1 e_gle=41220
esets_scanner_update returned -1 esets_gle=1
esets_scanner_update returned -1 esets_gle=41220
esets_scanner_update returned -1 esets_gle=41220
Update failed (41217). Trying proxy 10.152.212.19800
finished. ret_update=-1 e_gle=53251
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=ef5a6822480bcb4183cb24919956da7f
# end=finished
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-11-22 10:25:10
# local_time=2010-11-23 09:25:10 (+1000, AUS Eastern Daylight Time)
# country="Australia"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=768 16777215 100 0 0 0 0 0
# compatibility_mode=2560 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 3186 3186 0 0
# scanned=63942
# found=2
# cleaned=0
# scan_time=1945
C:\WINDOWS\utesevih.dll a variant of Win32/Cimag.EE trojan 00000000000000000000000000000000 I
${Memory} a variant of Win32/Cimag.EE trojan 00000000000000000000000000000000 I



And the hijack this log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:14:15 AM, on 23/11/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\Program Files\TeamBoard\tbupddwu.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Lenovo\System Update\SUService.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMLCHK.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\vsnp2uvc.exe
C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Lenovo\HOTKEY\TPFNF6R.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\Program Files\TeamBoard\Draw\drawsrv.exe
C:\PROGRA~1\ThinkPad\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ESET\ESET Online Scanner\OnlineScannerApp.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\hijackthis\HijackThis.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer

provided by eduSTAR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL =

http://1739WEB01/proxy.pac
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =

proxy.education.netspace.net.au:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =

*.education.vic.gov.au;*.edumail.vic.gov.au;*.eduweb.vic.gov.au;*.sofweb.vic.edu.au;10.160.2

07.36
R3 - URLSearchHook: PC Tools Browser Guard - {472734EA-242A-422b-ADF8-83D1E48CC825} -

C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program

Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program

Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} -

C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program

Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program

Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Password Manager Browser Helper Object - {BF468356-BB7E-42D7-9F15-4F3B9BCFCED2} -

C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} -

C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program

Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program

Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32

C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [TPFNF7] C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /r
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft

Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
O4 - HKLM\..\Run: [LPMailChecker] C:\PROGRA~1\THINKV~1\PrdCtr\LPMLCHK.exe
O4 - HKLM\..\Run: [Apoint] rem \Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe"

silent
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [snp2uvc] C:\WINDOWS\vsnp2uvc.exe
O4 - HKLM\..\Run: [AwaySch] C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] rem C:\Program Files\Common Files\Java\Java

Update\jusched.exe
O4 - HKLM\..\Run: [LENOVO.TPFNF6R] C:\Program Files\Lenovo\HOTKEY\TPFNF6R.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe

bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [QuickTime Task] rem "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [tbdaemon] C:\Program Files\TeamBoard\tbdaemon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] rem C:\Program Files\Adobe\Reader

9.0\Reader\Reader_sl.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [Glayij] rundll32.exe "C:\WINDOWS\utesevih.dll",Startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\qttask.exe"

-atboottime
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe"

/background
O4 - HKCU\..\Run: [lh0mwausvfb9] C:\DOCUME~1\Rebekah\LOCALS~1\Temp\dwkkzpjg.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EXE

-Update -1100458 -Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR

2.0.50727; InfoPath.2; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET

CLR 3.0.4506.2152; .NET CLR 3.5.30729)
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft

Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: drawsrv.lnk = C:\Program Files\TeamBoard\Draw\drawsrv.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program

Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program

Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program

Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program

Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program

Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program

Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat

7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat

7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google

Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program

Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\ThinkPad\Bluetooth

Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype add-on for Internet Explorer -

{898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet

Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer -

{898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet

Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program

Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} -

C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: (no name) - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program

Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra 'Tools' menuitem: Lenovo Password Manager... -

{F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files\Lenovo\Client Security

Solution\tvtpwm_ie_com.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) -

http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.

cab
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool)

- http://go.microsoft.com/fwlink/?linkid=67633
O16 - DPF: {2DAD3559-2923-4935-AD49-B673D2539944} (IASRunner Class) -

http://www-307.ibm.com/pc/support/acpir.cab
O16 - DPF: {5C5941CD-159B-4CF8-8843-F95A1FA27B9D} (aimTaskbar.cltTaskbar) -

http://10.160.207.36/plugins/aimTaskbar.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1216824

868171
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = curric.miners-rest-ps.wan
O17 - HKLM\Software\..\Telephony: DomainName = curric.miners-rest-ps.wan
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = curric.miners-rest-ps.wan
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program

Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program

Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -

C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} -

C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon -

{8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil

Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil

Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil

Software\Avast5\AvastSvc.exe
O23 - Service: Browser Defender Update Service - Unknown owner - C:\Program Files\Spyware

Doctor\BDT\BDTUpdateService.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program

Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited -

C:\WINDOWS\system32\IPSSVC.EXE
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. -

C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lenovo Microphone Mute (LENOVO.MICMUTE) - Lenovo Group Limited - C:\Program

Files\LENOVO\HOTKEY\MICMUTE.exe
O23 - Service: LiveUpdate - Symantec Corporation -

C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program

Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program

Files\Spyware Doctor\pctsSvc.exe
O23 - Service: System Update (SUService) - Lenovo Group Limited - C:\Program

Files\Lenovo\System Update\SUService.exe
O23 - Service: tbupddwu - Unknown owner - C:\Program Files\TeamBoard\tbupddwu.exe
O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - C:\Program

Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. -

C:\WINDOWS\System32\TPHDEXLG.exe
O23 - Service: On Screen Display (TPHKSVC) - Lenovo Group Limited - C:\Program

Files\LENOVO\HOTKEY\TPHKSVC.exe
O23 - Service: TSS Core Service (TSSCoreService) - Lenovo - C:\Program Files\Lenovo\Client

Security Solution\tvttcsd.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common

Files\Lenovo\Scheduler\tvtsched.exe

--
End of file - 15634 bytes
 
Please download OTMovit by Old Timer and save to your desktop.
  • Double-click OTMoveIt3.exe to run it. (Vista users, please right click on OTMoveit3.exe and select "Run as an Administrator")
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    Code:
    :Processes	
    
    :Files  
    C:\WINDOWS\utesevih.dll 
    :Commands
    [purity]
    [emptytemp]
    [start explorer]
    [Reboot]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window and choose Paste.
  • Click the red Moveit! button.
  • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt3
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
=============================================
I need you to submit a file for identification:
Please go to VirSCAN.org FREE on-line scan service:
If busy, you can use one of the following: ( you only need one)
VirusTotal
Jotti

  • [1]. Copy and paste the following file path into the Suspicious files to scan box on the top of the page.

    Code:
    C:\WINDOWS\utesevih.dll
    [2]. At the upload site, click once inside the window next to Browse.
    [3]. Press Ctrl+V on the keyboard (both at the same time) to paste the file path into the window.
    [4]. Click on the Upload button.
    This will perform a scan across multiple different virus scanning engines.
    Your file will possibly be entered into a queue which normally takes less than a minute to clear.
    Important: Wait for all of the scanning engines to complete.
    [5]. Once the Scan is completed scroll down and click on the Copy to Clipboard button. This will copy the link of the report into the Clipboard.
    [6]. Paste the contents of the Clipboard in your next reply.
==============================================
Next time you open Notepad for a log, please click on Format> Uncheck 'Word Wrap.'
It's going to take me a bit to go through the HJT log because I have to copy, paste and reformat.

If you do any more logs using Notepad, be sure Word Wrap is unchecked first.
===================================
In the meantime, go ahead and run the Combofix scan:

Please download ComboFix from Here and save to your Desktop.

  • [1]. Do NOT rename Combofix unless instructed.
    [2].Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    [3].Close any open browsers.
    [4]. Double click combofix.exe & follow the prompts to run.
  • NOTE: Combofix will disconnect your machine from the Internet as soon as it starts. The connection is automatically restored before CF completes its run. If it does not, restart your computer to restore your connection.
    [5]. If Combofix asks you to install Recovery Console, please allow it.
    [6]. If Combofix asks you to update the program, always allow.
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    [7]. A report will be generated after the scan. Please paste the C:\ComboFix.txt in next reply.
Note: Do not mouseclick combofix's window while it's running. That may cause it to stall.
Note: Make sure you re-enable your security programs, when you're done with Combofix..
 
Ok, so:

I ran otmoveit3, which worked fine as far as I could tell. I'll paste the log at the end.

But then when I went to virSCAN.org, it told me it couldn't find thefile (C:\WINDOWS\utesevih.dll). I looked in the Windows directory and I couldn't find it either. So there is no log from that one.

Then I disabled the antivirus and ran combofix. It asked to install the recovery console. I clicked yes. It sat there for a while and then came up with a message said that it couldn't download the files but it was going to procede with the scan anyway. So it started scanning, and it got to at least stage 40 I think, when I started doing something else (not on the computer). When I looked up I saw that the machine was rebooting. While the desktop was loading it popped up an error message about not being able to start C:\WINDOWS\utesevih.dll, and then it said "your system has recovered from a serious error".

I'm also a bit confused about your later message - I had no problems (that I was aware of) running Malwarebytes - perhaps that post was intended for someone else?

Anyway, thanks for your continued support, and here are the 2 logs (sorry about that word-wrap thing, I had no idea. I've turned it off now. Do you want me to re-upload the hijackthis one?).


otmoveit3 :

All processes killed
========== PROCESSES ==========
========== FILES ==========
DllUnregisterServer procedure not found in C:\WINDOWS\utesevih.dll
C:\WINDOWS\utesevih.dll moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: 08791694
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: 08791694.MRPS
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Administrator.CHILTERN

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 33664 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Rebekah
->Temp folder emptied: 513087 bytes
->Temporary Internet Files folder emptied: 18052803 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 17359908 bytes
->Flash cache emptied: 611 bytes

User: super
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 147456 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 632153 bytes

Total Files Cleaned = 35.00 mb


OTM by OldTimer - Version 3.1.17.2 log created on 11242010_101016

Files moved on Reboot...
File move failed. C:\WINDOWS\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot.

Registry entries deleted on Reboot...





Combofix (note - this text is from C:\combofix\combofix.txt, as there was no c:\combofix.txt - hope I've got the right one)

ComboFix 10-11-23.01 - 08791694 24/11/2010 13:13:34.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.61.1033.18.1992.1366 [GMT 11:00]
Running from: C:\Documents and Settings\Rebekah\Desktop\ComboFix.exe
AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.
 
Sorry about the mistakes- yes, the Mbam reply was for my 'other' Antivirus 2010 thread! I must have gotten distracted midstream.

I would like you to redo the HijackThis log with Word Wrap unchecked. That will make it both easier for me to read and also for you to find the entries I'll have you uncheck.

As for Combofix, there's no log, so that's a do over. I'd like you to uninstall what you have, then follow my directions:

To uninstall ComboFix and all Backups of the files it deleted
  • Click START> then RUN
  • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

The Recovery Console most likely couldn't load because you weren't connected to the internet. So leave the AV on, stay connected to the internet and>>>>

Download Combofix to your desktop from one of these locations:
Link 1
Link 2
  • Double click combofix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. It is strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode if needed.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Query- Recovery Console image
    RcAuto1.gif

    WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
    whatnext.png
  • .Click on Yes, to continue scanning for malware
  • .If Combofix asks you to update the program, allow
  • .Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • .Close any open browsers.
  • .Double click combofix.exe
    cf-icon.jpg
    & follow the prompts to run.
  • When the scan completes it will open a text window. Please paste that log in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
 
Ah, thank you - combofix ran fine this time. Here is its log and the non-wordwrapped hijack this log:

Hijack this:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:14:15 AM, on 23/11/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\Program Files\TeamBoard\tbupddwu.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Lenovo\System Update\SUService.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMLCHK.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\vsnp2uvc.exe
C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Lenovo\HOTKEY\TPFNF6R.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\Program Files\TeamBoard\Draw\drawsrv.exe
C:\PROGRA~1\ThinkPad\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ESET\ESET Online Scanner\OnlineScannerApp.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\hijackthis\HijackThis.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by eduSTAR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://1739WEB01/proxy.pac
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.education.netspace.net.au:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.education.vic.gov.au;*.edumail.vic.gov.au;*.eduweb.vic.gov.au;*.sofweb.vic.edu.au;10.160.207.36
R3 - URLSearchHook: PC Tools Browser Guard - {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Password Manager Browser Helper Object - {BF468356-BB7E-42D7-9F15-4F3B9BCFCED2} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [TPFNF7] C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /r
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
O4 - HKLM\..\Run: [LPMailChecker] C:\PROGRA~1\THINKV~1\PrdCtr\LPMLCHK.exe
O4 - HKLM\..\Run: [Apoint] rem \Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [snp2uvc] C:\WINDOWS\vsnp2uvc.exe
O4 - HKLM\..\Run: [AwaySch] C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] rem C:\Program Files\Common Files\Java\Java Update\jusched.exe
O4 - HKLM\..\Run: [LENOVO.TPFNF6R] C:\Program Files\Lenovo\HOTKEY\TPFNF6R.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [QuickTime Task] rem "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [tbdaemon] C:\Program Files\TeamBoard\tbdaemon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] rem C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [Glayij] rundll32.exe "C:\WINDOWS\utesevih.dll",Startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\qttask.exe" -atboottime
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [lh0mwausvfb9] C:\DOCUME~1\Rebekah\LOCALS~1\Temp\dwkkzpjg.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1100458 -Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: drawsrv.lnk = C:\Program Files\TeamBoard\Draw\drawsrv.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: (no name) - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra 'Tools' menuitem: Lenovo Password Manager... - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=67633
O16 - DPF: {2DAD3559-2923-4935-AD49-B673D2539944} (IASRunner Class) - http://www-307.ibm.com/pc/support/acpir.cab
O16 - DPF: {5C5941CD-159B-4CF8-8843-F95A1FA27B9D} (aimTaskbar.cltTaskbar) - http://10.160.207.36/plugins/aimTaskbar.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1216824868171
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = curric.miners-rest-ps.wan
O17 - HKLM\Software\..\Telephony: DomainName = curric.miners-rest-ps.wan
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = curric.miners-rest-ps.wan
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Browser Defender Update Service - Unknown owner - C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited - C:\WINDOWS\system32\IPSSVC.EXE
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lenovo Microphone Mute (LENOVO.MICMUTE) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\MICMUTE.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: System Update (SUService) - Lenovo Group Limited - C:\Program Files\Lenovo\System Update\SUService.exe
O23 - Service: tbupddwu - Unknown owner - C:\Program Files\TeamBoard\tbupddwu.exe
O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe
O23 - Service: On Screen Display (TPHKSVC) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
O23 - Service: TSS Core Service (TSSCoreService) - Lenovo - C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe

--
End of file - 15634 bytes






Combofix:

ComboFix 10-11-25.06 - 08791694 27/11/2010 11:59:14.3.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.61.1033.18.1992.1369 [GMT 11:00]
Running from: c:\documents and settings\Rebekah\Desktop\ComboFix.exe
AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
.

((((((((((((((((((((((((( Files Created from 2010-10-27 to 2010-11-27 )))))))))))))))))))))))))))))))
.

2010-11-23 23:10 . 2010-11-23 23:10 -------- d-----w- C:\_OTM
2010-11-22 21:16 . 2010-11-23 00:14 -------- d-----w- C:\hijackthis
2010-11-22 20:59 . 2010-11-22 20:59 -------- d-----w- c:\program files\ESET
2010-11-22 13:07 . 2010-11-22 13:07 -------- d-----w- c:\documents and settings\Rebekah\Application Data\Malwarebytes
2010-11-22 13:07 . 2010-04-29 04:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-22 13:07 . 2010-11-22 13:07 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-11-22 13:07 . 2010-11-22 13:07 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-11-22 13:07 . 2010-04-29 04:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-11-22 10:38 . 2010-11-23 21:57 0 ----a-w- c:\windows\Asonalifip.bin
2010-11-22 09:54 . 2010-09-07 13:47 17744 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2010-11-22 09:54 . 2010-09-07 13:52 165584 ----a-w- c:\windows\system32\drivers\aswSP.sys
2010-11-22 09:54 . 2010-09-07 13:47 23376 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2010-11-22 09:54 . 2010-09-07 13:52 46672 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2010-11-22 09:54 . 2010-09-07 13:47 100176 ----a-w- c:\windows\system32\drivers\aswmon2.sys
2010-11-22 09:54 . 2010-09-07 13:47 94544 ----a-w- c:\windows\system32\drivers\aswmon.sys
2010-11-22 09:54 . 2010-09-07 13:46 28880 ----a-w- c:\windows\system32\drivers\aavmker4.sys
2010-11-22 09:53 . 2010-09-07 14:12 38848 ----a-w- c:\windows\avastSS.scr
2010-11-22 09:53 . 2010-09-07 14:11 167592 ----a-w- c:\windows\system32\aswBoot.exe
2010-11-22 09:53 . 2010-11-22 09:53 -------- d-----w- c:\program files\Alwil Software
2010-11-22 09:53 . 2010-11-22 09:53 -------- d-----w- c:\documents and settings\All Users\Application Data\Alwil Software
2010-11-22 09:51 . 2010-07-16 03:59 656320 ----a-w- c:\windows\system32\drivers\pctEFA.sys
2010-11-22 09:51 . 2010-07-16 03:59 338880 ----a-w- c:\windows\system32\drivers\pctDS.sys
2010-11-22 09:51 . 2010-10-05 00:11 123712 ----a-w- c:\windows\system32\drivers\pctplfw.sys
2010-11-22 09:51 . 2010-09-03 01:28 87400 ----a-w- c:\windows\system32\drivers\pctNdis-PacketFilter.sys
2010-11-22 09:51 . 2010-08-10 06:58 31960 ----a-w- c:\windows\system32\drivers\pctNdis-DNS.sys
2010-11-11 02:38 . 2010-09-18 06:53 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll
2010-11-11 02:38 . 2010-09-18 06:53 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2010-11-11 02:38 . 2010-08-27 05:57 99840 -c----w- c:\windows\system32\dllcache\srvsvc.dll
2010-11-11 02:38 . 2010-08-23 16:12 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll
2010-11-11 02:38 . 2010-07-16 12:05 1288192 -c----w- c:\windows\system32\dllcache\ole32.dll
2010-11-08 22:44 . 2010-11-08 22:44 -------- d-----w- c:\windows\speech
2010-11-08 21:55 . 2010-11-08 21:55 -------- d-----w- c:\documents and settings\All Users\Application Data\Research Machines
2010-11-08 21:55 . 2010-11-08 21:55 -------- d-----w- c:\program files\Research Machines
2010-11-08 21:55 . 2010-11-08 21:55 -------- d-----w- c:\program files\directx

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-10-05 00:10 . 2010-01-02 06:44 249616 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2010-09-29 21:58 . 2010-01-02 06:44 159936 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2010-09-18 06:53 . 2004-08-04 01:07 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53 . 2004-08-04 01:07 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53 . 2004-08-04 01:07 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-18 01:23 . 2004-08-04 01:07 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-10 05:58 . 2004-08-04 01:07 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58 . 2004-08-04 01:07 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58 . 2004-08-04 01:07 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-09-02 02:02 . 2010-06-28 11:30 1409 ----a-w- c:\windows\QTFont.for
2010-09-01 11:51 . 2004-08-04 01:07 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 13:42 . 2004-08-04 01:07 1852800 ----a-w- c:\windows\system32\win32k.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="rem" [X]
"QuickTime Task"="rem" [X]
"Adobe Reader Speed Launcher"="rem" [X]
"TPHOTKEY"="c:\program files\Lenovo\HOTKEY\TPOSDSVC.exe" [2009-03-13 68976]
"PWRMGRTR"="c:\progra~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL" [2008-01-10 294912]
"BLOG"="c:\progra~1\ThinkPad\UTILIT~1\BatLogEx.DLL" [2008-01-10 208896]
"TPFNF7"="c:\program files\Lenovo\NPDIRECT\TPFNF7SP.exe" [2008-03-25 59680]
"EZEJMNAP"="c:\progra~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [2008-06-04 242976]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"LPManager"="c:\progra~1\THINKV~1\PrdCtr\LPMGR.exe" [2008-01-10 144728]
"LPMailChecker"="c:\progra~1\THINKV~1\PrdCtr\LPMLCHK.exe" [2008-01-10 124248]
"cssauth"="c:\program files\Lenovo\Client Security Solution\cssauth.exe" [2007-11-29 2872632]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2006-02-01 122940]
"snp2uvc"="c:\windows\vsnp2uvc.exe" [2006-12-28 569344]
"AwaySch"="c:\program files\Lenovo\AwayTask\AwaySch.EXE" [2006-11-07 91688]
"TpShocks"="TpShocks.exe" [2008-06-06 181536]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-05-11 141336]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-05-11 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-05-11 142872]
"LENOVO.TPFNF6R"="c:\program files\Lenovo\HOTKEY\TPFNF6R.exe" [2009-04-14 15136]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2008-04-13 110592]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"avast5"="c:\program files\Alwil Software\Avast5\avastUI.exe" [2010-09-07 2838912]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-13 15360]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-13 53760]

c:\documents and settings\08791694\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]

c:\documents and settings\Rebekah\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\ThinkPad\Bluetooth Software\BTTray.exe [2009-2-10 604776]
drawsrv.lnk - c:\program files\TeamBoard\Draw\drawsrv.exe [2010-8-11 176128]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"disablecad"= 1 (0x1)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"HideSCAHealth"= 1 (0x1)
"AlwaysShowClassicMenu"= 1 (0x1)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-24 304128]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tpfnf2]
2006-09-06 06:37 34344 ----a-w- c:\program files\Lenovo\HOTKEY\notifyf2.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1133671924-922422570-313073093-1001\Scripts\Logon\0\0]
"Script"=\\mrps.internal\NETLOGON\Staff.bat

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1133671924-922422570-313073093-1001\Scripts\Logon\0\1]
"Script"=\\mrps.internal\NETLOGON\RemoveSSLockout.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1133671924-922422570-313073093-5217\Scripts\Logon\0\0]
"Script"=\\mrps.internal\NETLOGON\Staff.bat

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1133671924-922422570-313073093-5217\Scripts\Logon\0\1]
"Script"=\\mrps.internal\NETLOGON\RemoveSSLockout.vbs

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Microsoft Office Communicator\\communicator.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:mad:xpsp2res.dll,-22009

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2/01/2010 5:44 PM 237632]
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [22/11/2010 8:51 PM 338880]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [22/11/2010 8:51 PM 656320]
R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [14/05/2008 5:21 PM 19496]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [22/11/2010 8:54 PM 165584]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [22/11/2010 8:54 PM 17744]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\Spyware Doctor\BDT\BDTUpdateService.exe [2/01/2010 5:47 PM 198608]
R2 TPHKSVC;On Screen Display;c:\program files\Lenovo\HOTKEY\TPHKSVC.exe [27/03/2008 11:45 AM 62320]
R3 tbupddsu;Universal Pointer Device Driver;c:\windows\system32\drivers\TBUPDDSU.SYS [11/08/2010 5:14 PM 126969]
R3 TVTI2C;Lenovo SM bus driver;c:\windows\system32\drivers\tvti2c.sys [22/05/2007 3:59 PM 30336]
S2 LENOVO.MICMUTE;Lenovo Microphone Mute;c:\program files\Lenovo\HOTKEY\micmute.exe [21/05/2009 9:48 PM 45424]
S2 tbupddwu;tbupddwu;c:\program files\TeamBoard\TBUPDDWU.EXE [11/08/2010 5:14 PM 307269]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [2/01/2010 5:44 PM 366840]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [4/08/2004 12:07 PM 14336]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WINRM REG_MULTI_SZ WINRM
.
Contents of the 'Scheduled Tasks' folder

2010-11-27 c:\windows\Tasks\PMTask.job
- c:\progra~1\ThinkPad\UTILIT~1\PWMIDTSK.EXE [2008-07-23 15:30]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com.au/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = proxy.education.netspace.net.au:8080
uInternet Settings,ProxyOverride = *.education.vic.gov.au;*.edumail.vic.gov.au;*.eduweb.vic.gov.au;*.sofweb.vic.edu.au;10.160.207.36
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: Send to &Bluetooth Device... - c:\program files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\ThinkPad\Bluetooth Software\btsendto_ie.htm
LSP: c:\program files\Common Files\PC Tools\Lsp\PCTLsp.dll
DPF: {5C5941CD-159B-4CF8-8843-F95A1FA27B9D} - hxxp://10.160.207.36/plugins/aimTaskbar.CAB
FF - ProfilePath - c:\documents and settings\Rebekah\Application Data\Mozilla\Firefox\Profiles\tl3ik14n.new\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com.au/
FF - component: c:\program files\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}\components\SkypeFfComponent.dll
FF - component: c:\program files\Spyware Doctor\BDT\FireFox\platform\WINNT_x86-msvc\components\libheuristic.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-11-27 12:01
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(1152)
c:\program files\Common Files\PC Tools\Lsp\PCTLsp.dll

- - - - - - - > 'explorer.exe'(6056)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
c:\windows\system32\btmmhook.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2010-11-27 12:03:29
ComboFix-quarantined-files.txt 2010-11-27 01:03
ComboFix2.txt 2010-11-27 00:48

Pre-Run: 134,623,330,304 bytes free
Post-Run: 134,602,231,808 bytes free

- - End Of File - - A23CC15BBB5C0EB3573BA168D7D39843
 
Questions:
1. Group Policy:
I'm finishing up the script for you to run through Combofix. There are several setting made through the Group Policy. Have you intentionally limited some features using the Group Policy or are you aware that the Administrator has done so? I can remove them easily but though I'd better ask first before including them. As representative list of policies is below and as you can note, some a duplicates::
"disablecad"=-
"HideSCAHealth"=-
"AlwaysShowClassicMenu"=-
"Script"=\\mrps.internal\NETLOGON\Staff.bat
internal\NETLOGON\Staff.bat
"Script"=\\mrps.internal\NETLOGON\RemoveSSLockout.vbs
"Script"=\\mrps.internal\NETLOGON\RemoveSSLockout.vbs


2. You have a program installed and a Service running for:
O23 - Service: tbupddwu - Unknown owner - C:\Program Files\TeamBoard\tbupddwu.exe
This Service, tbupddwu, is described as Related to Windows XP Embedded Windows Embedded Standard which is an embedded operating system. Embedded operating systems are built from various components and then ‘embedded’ on the target hardware.
It is referred to as XPe and you can find information about it HERE.

There is also a process running drawsrv.lnk - c:\program files\TeamBoard\Draw\drawsrv.exe [2010-8-11 176128]. I cannot identify it well enough to say the file belongs on the system.

Almost finished- I was working on it when the internet crashed- not 'my internet'- I was connected, but the internet was down for me almost 3 hours. After it came back up, WOW wasn't running and I reply on that greatly to only use the safe sites.Let me know and we'll finish up.

The script is complete except for the entries I asked about. Once you advise me, I'll either add or remove the entries and have you run it.
 
1. Group Policy:
I'm finishing up the script for you to run through Combofix. There are several setting made through the Group Policy. Have you intentionally limited some features using the Group Policy or are you aware that the Administrator has done so?

I haven't made any settings at all myself with group policy. I'm not sure, these may well have been created by the technician who configured the computer for the work network. (It's difficult to ask him as he isn't on site and only visits very rarely). "Mrps" is the acronym for the name of the school, and settings with mrps in them probably are work related.

2. You have a program installed and a Service running for:
O23 - Service: tbupddwu - Unknown owner - C:\Program Files\TeamBoard\tbupddwu.exe

The Teamboard software on the computer allows it to interact with an interactive whiteboard. I attempted to follow the link you provided about "XPe", but it lead to a "sorry, the page you requested cannot be found" page, and I'm not clear on what the problem was with this file. In regards to "drawsrv.lnk" - Teamboard Draw is a program designed for use with the whiteboard for creating slides / displays. I don't know if this file is a legitimate part of the program or not. However, I can always reinstall the teamboard software if we remove something that turned out to be critical.
 
Then the Policy Restrictions were set from the school and I won't change them.Okay on the TeamBoard entries.

Please run this Custom CFScript

  • [1]. Close any open browsers.
    [2]. Close/disable all anti virus and anti malware programs so they do not interfere with the running ofComboFixx.
    [3]. Open notepad and copy/paste the text in the code below into it:[/b]
Code:
File::

FileLook:
c:\windows\Asonalifip.bin
DirLook::
c:\windows\speech
c:\program files\directx

DDS::
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No FiuRun
Rulh mwausvfbsvfb9]documecumrebekahekah\locals~1\tdwkkzpjgzexe.uRunOnce
Once: [Shockwave Updater] c:\windows\system32\ashockwhockw~1\SWHELP~1.EXE -Update -1100458 -Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Glayij] rundll32.exe "c:\windows\utesevih.dll",Startup
Save this as CFScript.txt, in the same location as ComboFix.exe
CFScriptB-4.gif


Referring to the picture above, drag CFScript into ComboFix.exe

When finished, it will produce a log for you at C:\ComboFix.txt . Please paste in your next reply.
====================
Please be sure both of these have the current version. Uninstall any older versions in Add/Remove Programs as they are vulnerabilities:===========================
HijackThisThis log is fine- no removals needed.
 
Ok, Java and Adobe Reader are now up to date and I've removed the superceded versions. Here's the combofix log:

ComboFix 10-11-29.05 - 08791694 30/11/2010 19:39:07.4.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.61.1033.18.1992.1468 [GMT 11:00]
Running from: c:\documents and settings\Rebekah\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Rebekah\Desktop\cfscript.txt
AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
.

((((((((((((((((((((((((( Files Created from 2010-10-28 to 2010-11-30 )))))))))))))))))))))))))))))))
.

2010-11-23 23:10 . 2010-11-23 23:10 -------- d-----w- C:\_OTM
2010-11-22 21:16 . 2010-11-23 00:14 -------- d-----w- C:\hijackthis
2010-11-22 20:59 . 2010-11-22 20:59 -------- d-----w- c:\program files\ESET
2010-11-22 13:07 . 2010-11-22 13:07 -------- d-----w- c:\documents and settings\Rebekah\Application Data\Malwarebytes
2010-11-22 13:07 . 2010-04-29 04:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-22 13:07 . 2010-11-22 13:07 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-11-22 13:07 . 2010-11-22 13:07 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-11-22 13:07 . 2010-04-29 04:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-11-22 10:38 . 2010-11-23 21:57 0 ----a-w- c:\windows\Asonalifip.bin
2010-11-22 09:54 . 2010-09-07 13:47 17744 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2010-11-22 09:54 . 2010-09-07 13:52 165584 ----a-w- c:\windows\system32\drivers\aswSP.sys
2010-11-22 09:54 . 2010-09-07 13:47 23376 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2010-11-22 09:54 . 2010-09-07 13:52 46672 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2010-11-22 09:54 . 2010-09-07 13:47 100176 ----a-w- c:\windows\system32\drivers\aswmon2.sys
2010-11-22 09:54 . 2010-09-07 13:47 94544 ----a-w- c:\windows\system32\drivers\aswmon.sys
2010-11-22 09:54 . 2010-09-07 13:46 28880 ----a-w- c:\windows\system32\drivers\aavmker4.sys
2010-11-22 09:53 . 2010-09-07 14:12 38848 ----a-w- c:\windows\avastSS.scr
2010-11-22 09:53 . 2010-09-07 14:11 167592 ----a-w- c:\windows\system32\aswBoot.exe
2010-11-22 09:53 . 2010-11-22 09:53 -------- d-----w- c:\program files\Alwil Software
2010-11-22 09:53 . 2010-11-22 09:53 -------- d-----w- c:\documents and settings\All Users\Application Data\Alwil Software
2010-11-22 09:51 . 2010-07-16 03:59 656320 ----a-w- c:\windows\system32\drivers\pctEFA.sys
2010-11-22 09:51 . 2010-07-16 03:59 338880 ----a-w- c:\windows\system32\drivers\pctDS.sys
2010-11-22 09:51 . 2010-10-05 00:11 123712 ----a-w- c:\windows\system32\drivers\pctplfw.sys
2010-11-22 09:51 . 2010-09-03 01:28 87400 ----a-w- c:\windows\system32\drivers\pctNdis-PacketFilter.sys
2010-11-22 09:51 . 2010-08-10 06:58 31960 ----a-w- c:\windows\system32\drivers\pctNdis-DNS.sys
2010-11-11 02:38 . 2010-09-18 06:53 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll
2010-11-11 02:38 . 2010-09-18 06:53 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2010-11-11 02:38 . 2010-08-27 05:57 99840 -c----w- c:\windows\system32\dllcache\srvsvc.dll
2010-11-11 02:38 . 2010-08-23 16:12 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll
2010-11-11 02:38 . 2010-07-16 12:05 1288192 -c----w- c:\windows\system32\dllcache\ole32.dll
2010-11-08 22:44 . 2010-11-08 22:44 -------- d-----w- c:\windows\speech
2010-11-08 21:55 . 2010-11-08 21:55 -------- d-----w- c:\documents and settings\All Users\Application Data\Research Machines
2010-11-08 21:55 . 2010-11-08 21:55 -------- d-----w- c:\program files\Research Machines
2010-11-08 21:55 . 2010-11-08 21:55 -------- d-----w- c:\program files\directx

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-10-05 00:10 . 2010-01-02 06:44 249616 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2010-09-29 21:58 . 2010-01-02 06:44 159936 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2010-09-18 06:53 . 2004-08-04 01:07 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53 . 2004-08-04 01:07 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53 . 2004-08-04 01:07 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-18 01:23 . 2004-08-04 01:07 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-10 05:58 . 2004-08-04 01:07 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58 . 2004-08-04 01:07 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58 . 2004-08-04 01:07 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-09-02 02:02 . 2010-06-28 11:30 1409 ----a-w- c:\windows\QTFont.for
2010-09-01 11:51 . 2004-08-04 01:07 285824 ----a-w- c:\windows\system32\atmfd.dll
.

(((((((((((((((((((((((((((((((((((((((((((( Look )))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.

--- c:\windows\Asonalifip.bin ---
Company: ------
File Description: ------
File Version: ------
Product Name: ------
Copyright: ------
Original Filename: ------
File size: 0
Created time: 2010-11-22 10:38
Modified time: 2010-11-23 21:57
MD5: D41D8CD98F00B204E9800998ECF8427E
SHA1: DA39A3EE5E6B4B0D3255BFEF95601890AFD80709

---- Directory of c:\program files\directx ----


---- Directory of c:\windows\speech ----

1999-01-12 04:19 . 1999-01-12 04:19 248832 ----a-w- c:\windows\speech\spchtel.dll
1999-01-12 04:19 . 1999-01-12 04:19 562176 ----a-w- c:\windows\speech\speech.dll
1999-01-12 04:19 . 1999-01-12 04:19 14263 ----a-w- c:\windows\speech\speech.hlp
1999-01-12 04:19 . 1999-01-12 04:19 156160 ----a-w- c:\windows\speech\vcmshl.dll
1999-01-12 04:19 . 1999-01-12 04:19 179712 ----a-w- c:\windows\speech\Vdict.dll
1999-01-12 04:19 . 1999-01-12 04:19 173056 ----a-w- c:\windows\speech\VText.dll
1999-01-12 04:19 . 1999-01-12 04:19 128000 ----a-w- c:\windows\speech\Xcommand.dll
1999-01-12 04:19 . 1999-01-12 04:19 208896 ----a-w- c:\windows\speech\Xlisten.dll
1999-01-12 04:19 . 1999-01-12 04:19 203776 ----a-w- c:\windows\speech\XTel.Dll
1999-01-12 04:19 . 1999-01-12 04:19 195584 ----a-w- c:\windows\speech\Xvoice.dll
1999-01-12 04:09 . 1999-01-12 04:09 380928 ----a-w- c:\windows\speech\vcmd.exe
1999-01-12 04:09 . 1999-01-12 04:09 6656 ----a-w- c:\windows\speech\vtxtauto.tlb
1999-01-12 04:09 . 1999-01-12 04:09 7168 ----a-w- c:\windows\speech\vcauto.tlb
1999-01-12 00:35 . 1999-01-12 00:35 53760 ----a-w- c:\windows\speech\WrapSAPI.dll
1999-01-12 00:08 . 1999-01-12 00:08 207 ----a-w- c:\windows\speech\speech.cnt


((((((((((((((((((((((((((((( SnapShot@2010-11-27_00.46.11 )))))))))))))))))))))))))))))))))))))))))
.
+ 2010-11-30 08:12 . 2010-11-30 08:12 16384 c:\windows\Temp\Perflib_Perfdata_3ec.dat
- 2010-11-27 00:24 . 2010-11-27 00:24 16384 c:\windows\Temp\Perflib_Perfdata_3ec.dat
- 2004-08-04 01:07 . 2010-11-27 00:28 80226 c:\windows\system32\perfc009.dat
+ 2004-08-04 01:07 . 2010-11-30 08:17 80226 c:\windows\system32\perfc009.dat
+ 2010-11-27 05:24 . 2010-11-30 08:14 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
+ 2008-07-23 10:18 . 2010-11-30 08:14 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
- 2008-07-23 10:18 . 2010-11-22 20:58 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2010-11-27 05:24 . 2010-11-30 08:14 16384 c:\windows\system32\config\systemprofile\Cookies\index.dat
- 2008-07-23 10:18 . 2010-11-22 20:58 16384 c:\windows\system32\config\systemprofile\Cookies\index.dat
+ 2004-08-04 01:07 . 2010-11-30 08:17 466316 c:\windows\system32\perfh009.dat
- 2004-08-04 01:07 . 2010-11-27 00:28 466316 c:\windows\system32\perfh009.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="rem" [X]
"QuickTime Task"="rem" [X]
"Adobe Reader Speed Launcher"="rem" [X]
"TPHOTKEY"="c:\program files\Lenovo\HOTKEY\TPOSDSVC.exe" [2009-03-13 68976]
"PWRMGRTR"="c:\progra~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL" [2008-01-10 294912]
"BLOG"="c:\progra~1\ThinkPad\UTILIT~1\BatLogEx.DLL" [2008-01-10 208896]
"TPFNF7"="c:\program files\Lenovo\NPDIRECT\TPFNF7SP.exe" [2008-03-25 59680]
"EZEJMNAP"="c:\progra~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [2008-06-04 242976]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"LPManager"="c:\progra~1\THINKV~1\PrdCtr\LPMGR.exe" [2008-01-10 144728]
"LPMailChecker"="c:\progra~1\THINKV~1\PrdCtr\LPMLCHK.exe" [2008-01-10 124248]
"cssauth"="c:\program files\Lenovo\Client Security Solution\cssauth.exe" [2007-11-29 2872632]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2006-02-01 122940]
"snp2uvc"="c:\windows\vsnp2uvc.exe" [2006-12-28 569344]
"AwaySch"="c:\program files\Lenovo\AwayTask\AwaySch.EXE" [2006-11-07 91688]
"TpShocks"="TpShocks.exe" [2008-06-06 181536]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-05-11 141336]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-05-11 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-05-11 142872]
"LENOVO.TPFNF6R"="c:\program files\Lenovo\HOTKEY\TPFNF6R.exe" [2009-04-14 15136]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2008-04-13 110592]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"avast5"="c:\program files\Alwil Software\Avast5\avastUI.exe" [2010-09-07 2838912]
"Apoint"="rem \Apoint2K\Apoint.exe" [BU]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-13 15360]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-13 53760]

c:\documents and settings\08791694\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]

c:\documents and settings\Rebekah\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\ThinkPad\Bluetooth Software\BTTray.exe [2009-2-10 604776]
drawsrv.lnk - c:\program files\TeamBoard\Draw\drawsrv.exe [2010-8-11 176128]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"disablecad"= 1 (0x1)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"HideSCAHealth"= 1 (0x1)
"AlwaysShowClassicMenu"= 1 (0x1)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-24 304128]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tpfnf2]
2006-09-06 06:37 34344 ----a-w- c:\program files\Lenovo\HOTKEY\notifyf2.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1133671924-922422570-313073093-1001\Scripts\Logon\0\0]
"Script"=\\mrps.internal\NETLOGON\Staff.bat

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1133671924-922422570-313073093-1001\Scripts\Logon\0\1]
"Script"=\\mrps.internal\NETLOGON\RemoveSSLockout.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1133671924-922422570-313073093-5217\Scripts\Logon\0\0]
"Script"=\\mrps.internal\NETLOGON\Staff.bat

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1133671924-922422570-313073093-5217\Scripts\Logon\0\1]
"Script"=\\mrps.internal\NETLOGON\RemoveSSLockout.vbs

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Microsoft Office Communicator\\communicator.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:mad:xpsp2res.dll,-22009

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2/01/2010 5:44 PM 237632]
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [22/11/2010 8:51 PM 338880]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [22/11/2010 8:51 PM 656320]
R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [14/05/2008 5:21 PM 19496]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [22/11/2010 8:54 PM 165584]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [22/11/2010 8:54 PM 17744]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\Spyware Doctor\BDT\BDTUpdateService.exe [2/01/2010 5:47 PM 198608]
R2 TPHKSVC;On Screen Display;c:\program files\Lenovo\HOTKEY\TPHKSVC.exe [27/03/2008 11:45 AM 62320]
R3 tbupddsu;Universal Pointer Device Driver;c:\windows\system32\drivers\TBUPDDSU.SYS [11/08/2010 5:14 PM 126969]
R3 TVTI2C;Lenovo SM bus driver;c:\windows\system32\drivers\tvti2c.sys [22/05/2007 3:59 PM 30336]
S2 LENOVO.MICMUTE;Lenovo Microphone Mute;c:\program files\Lenovo\HOTKEY\micmute.exe [21/05/2009 9:48 PM 45424]
S2 tbupddwu;tbupddwu;c:\program files\TeamBoard\TBUPDDWU.EXE [11/08/2010 5:14 PM 307269]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [2/01/2010 5:44 PM 366840]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [4/08/2004 12:07 PM 14336]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WINRM REG_MULTI_SZ WINRM
.
Contents of the 'Scheduled Tasks' folder

2010-11-30 c:\windows\Tasks\PMTask.job
- c:\progra~1\ThinkPad\UTILIT~1\PWMIDTSK.EXE [2008-07-23 15:30]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com.au/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = proxy.education.netspace.net.au:8080
uInternet Settings,ProxyOverride = *.education.vic.gov.au;*.edumail.vic.gov.au;*.eduweb.vic.gov.au;*.sofweb.vic.edu.au;10.160.207.36
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: Send to &Bluetooth Device... - c:\program files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\ThinkPad\Bluetooth Software\btsendto_ie.htm
LSP: c:\program files\Common Files\PC Tools\Lsp\PCTLsp.dll
DPF: {5C5941CD-159B-4CF8-8843-F95A1FA27B9D} - hxxp://10.160.207.36/plugins/aimTaskbar.CAB
FF - ProfilePath - c:\documents and settings\Rebekah\Application Data\Mozilla\Firefox\Profiles\tl3ik14n.new\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com.au/
FF - component: c:\program files\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}\components\SkypeFfComponent.dll
FF - component: c:\program files\Spyware Doctor\BDT\FireFox\platform\WINNT_x86-msvc\components\libheuristic.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Extension: Java Console: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
FF - Extension: Skype extension for Firefox: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Extension: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Extension: Browser Defender Toolbar: {cb84136f-9c44-433a-9048-c5cd9df1dc16} - c:\program files\Spyware Doctor\BDT\FireFox
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\documents and settings\Rebekah\Application Data\Mozilla\Firefox\Profiles\tl3ik14n.new\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Extension: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - c:\documents and settings\Rebekah\Application Data\Mozilla\Firefox\Profiles\tl3ik14n.new\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-11-30 19:43
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(1136)
c:\program files\Common Files\PC Tools\Lsp\PCTLsp.dll

- - - - - - - > 'explorer.exe'(1464)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
c:\windows\system32\btmmhook.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2010-11-30 19:45:47
ComboFix-quarantined-files.txt 2010-11-30 08:45
ComboFix2.txt 2010-11-27 01:03
ComboFix3.txt 2010-11-27 00:48

Pre-Run: 134,397,255,680 bytes free
Post-Run: 134,397,104,128 bytes free

- - End Of File - - D71B568B40E7725ABE9F690F51106B47
 
Please reopen HijackThis to 'do system scan only.' Check each of the following, if present:
O4 - HKLM\..\Run: [Glayij] rundll32.exe "C:\WINDOWS\utesevih.dll",Startup
O4 - HKCU\..\Run: [lh0mwausvfb9] C:\DOCUME~1\Rebekah\LOCALS~1\Temp\dwkkzpjg.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

Close all Windows except HijackThis and click on "Fix Checked."
===================================
Delete Service:
  • Start> Run> CMD> enter>
    add_a_2.gif

    Image Courtesy The ElderGeek

  • Type the following command and press Enter.
    sc delete liveupdate
  • If the deletion was successful, you'll see the following response.
    [SC] DeleteService SUCCESS
  • Type Exit to close the command prompt
  • Reboot the computer.
========================================
If there are no more problems, you can now remove all of the tools we used and the files and folders they created
  • Uninstall ComboFix and all Backups of the files it deleted
  • Click START> then RUN
  • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    CF_Uninstall-1.jpg
  • Download OTCleanIt by OldTimer and save it to your Desktop.
  • Double click OTCleanIt.exe.
  • Click the CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.
  • You should now set a new Restore Point and remove the old restore points to prevent infection from any previous Restore Points.
  • Go to Start > All Programs > Accessories > System Tools
  • Click "System Restore".
  • Choose "Create a Restore Point" on the first screen then click "Next".
  • Give the Restore Point a name> click "Create".
  • Go back and follow the path to > System Tools.
    [*]Choose Disc Cleanup
    [*]Click "OK" to select the partition or drive you want.
    [*]Click the "More Options" Tab.
    [*]Click "Clean Up" in the System Restore section to remove all previous Restore Points except the newly created one.


Empty the Recycle Bin
Let me know if you have any more questions.
Your system is clean!
 
Ok, I've done everything - one quick question though:

Please reopen HijackThis to 'do system scan only.' Check each of the following, if present:
O4 - HKLM\..\Run: [Glayij] rundll32.exe "C:\WINDOWS\utesevih.dll",Startup
O4 - HKCU\..\Run: [lh0mwausvfb9] C:\DOCUME~1\Rebekah\LOCALS~1\Temp\dwkkzpjg.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

The top 2 entries weren't in the list. The Liveupdate one was, and it's fixed that. Is this a problem?
 
Stay clean:
Tips for added security and safer browsing:
Note: Some of these programs may not run on Windows 7 or a 64bit OS)
  1. Browser Security Settings: Custom is fine if the user did the settings. Mine are Custom. Default is okay too, but sometimes too restrictive.
    This Tutorial will help guide you through Configuring Security Settings, Managing Active X Controls and other safety features: Make Internet Explorer safer.
  2. Have layered Security:
    • Antivirus Software(only one):Both of the following programs are free and known to be good:
      [o]Avira Free
      [o]Avast Home
    • Firewall (only one): Use bi-directional firewall. Both of the following programs are free and known to be good:
      [o]Comodo
      [o]Zone Alarm
    • Antispyware: I recommend all of the following:
      [o]Spywareblaster: SpywareBlaster protects against bad ActiveX. It places kill bits to stop bad Active X controls from being installed. Remember to update it regularly.
    [o]Download ZonedOut and save to your desktop. this replaces IE/Spyad and manages the Zones in Internet explorer. This places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
    For IE7 and IE8, Windows 2000 thru Vista. No Windows 7 yet.
    IE/Spyad is not longer being supported. If you have this on your system, you should replace it with the following program. Make sure your IE8 is Up-to-date before adding sites to your restricted zone.
    Known issue: If you have "immunized" your computer with Spybot Search and Destroy, and use ZonedOut to "Remove All" restricted sites - ZonedOut will remove your trusted sites as well. Note that if you remove Spybot Search and Destroys Immunization the problem goes away...
    [o]MVPS Hosts files This replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
    [o]Google Toolbar Get the free google toolbar to help stop pop up windows.
  3. Stay current on updates:
    [o] Visit the Microsoft Download Sitefrequently. You should get All updates marked Critical and the current SP updates.
    [o]Visit this Adobe Reader site often and make sure you have the most current update. Uninstall any earlier updates as they are vulnerabilities.
    [o]Check this site .Java Updates Stay current as most updates are for security. Uninstall any earlier versions in Add/Remove Programs.
  4. Reset Cookies to prevent Tracking Cookies:
    [o]For Internet Explorer: Internet Options (through Tools or Control Panel) Privacy tab> Advanced button> check 'override automatic Cookie handling'> check 'accept first party Cookies'> check 'Block third party Cookies'> check 'allow per session Cookies'> Apply> OK.
    [o]For Firefox: Tools> Options> Privacy> Cookies> check ‘accept Cookies from Sites’> Uncheck 'accept third party Cookies'> Set Keep until 'they expire'. This will allow you to keep Cookies for registered sites and prevent or remove others. (Note: for Firefox v3.5, after Privacy click on 'use custom settings for History.')
    I suggest using the following two add-on for Firefox. They will prevent the Tracking Cookies that come from ads and banners and other sources:
    AdBlock Plus
    Easy List
  5. Do regular Maintenance
    Remove Temporary Internet Files regularly:
    [o]ATF Cleaner by Atribune
    OR
    [o]TFC
    Disable and Enable System Restore:
    [o]See System Restore Guide This will help you understand what this is, why you need to clean and set restore points and what information is in them.
  6. Practice Safe Email Handling
    [o] Don't open email from anyone you don't know.
    [o] Don't open Attachments in the email. Safe to your desktop and scan for viruses using a right click
    [o] Don't leave your personal email address on the internet. Have a separate email account at one of the free web-based emails like Yahoo.
 
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