Ok, so I brought my external HD to my parents house to give my sister some family pictures and when i brought it home the next day it won't show up on my computer.
The computer sees that a device is present under "disk management," in the "other devices" category. I figured it was just a device driver that was the problem so i went to the acomdata website and downloaded their usb 2.0 driver and restarted. The computer still wont recognize the hard drive. To make a longer story short heres what I have done and checked:
1) Restart HD and all connections including different USB ports
2) brand new USB cable and power supply
3) installed new driver and tried device on multiple computer with the same problem.
At this point im at a loss. The hard drive will still powerup when i plug-in the USB cord, but wont stay spinning (i believe thats because the HD doesnt believe its plugged in or something? no?). The drive is a Acomdata HD500UFAP and the desktop PC i have is running windows vista 32-bit. Any and all suggestions are welcome
Thanx for the help in advance
The computer sees that a device is present under "disk management," in the "other devices" category. I figured it was just a device driver that was the problem so i went to the acomdata website and downloaded their usb 2.0 driver and restarted. The computer still wont recognize the hard drive. To make a longer story short heres what I have done and checked:
1) Restart HD and all connections including different USB ports
2) brand new USB cable and power supply
3) installed new driver and tried device on multiple computer with the same problem.
At this point im at a loss. The hard drive will still powerup when i plug-in the USB cord, but wont stay spinning (i believe thats because the HD doesnt believe its plugged in or something? no?). The drive is a Acomdata HD500UFAP and the desktop PC i have is running windows vista 32-bit. Any and all suggestions are welcome
Thanx for the help in advance