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Computer never shuts down, just restarts

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  #1  
Old 01-27-2005
BloodRaven's Avatar
TechSpot Member
 
Location: AZ (USA)
Member since: Apr 2004, 118 posts
Computer never shuts down, just restarts

ok i have a very annoying problem with my computer that just recently started happening. ive noticed that it started happening after i installed windows service pack2. that could be the reason and maybe not. anyways every time when i got to the start menu to shut down my computer it goes thru the shutting down process like normal but when it shuts down my computer never turns off. instead it just restarts and starts loading up windows again. the only way to turn off my computer is wait for it to shut down then hold in my power switch for the some amount of seconds i need to. the same exact thing happens when i tap the power button. it logs off of windows and shuts down but never turns off. it just restarts and loads right into windows. has anyone ever had this happen before, or does anyone know what im talking about?
  #2  
Old 01-28-2005
Newcomer, in training
 
Member since: Jan 2005, 17 posts
ACPI is responsible for shutting down your PC the "new" way, so make sure ACPI is enabled in the BIOS. If in doubt, reset the BIOS to its defaults if you know what you are doing.

Updating the BIOS of your mainboard may also help.
  #3  
Old 01-28-2005
TechSpot Member
 
Member since: Jan 2005, 112 posts
SHUTDOWN & RESTART TROUBLESHOOTING
http://aumha.org/win5/a/shtdwnxp.php
  #4  
Old 01-29-2005
Rick's Avatar
TechSpot Special Forces
 
Location: Los Angeles, CA
Member since: Feb 2002, 5,597 posts
I have the same problem with my system, so you aren't alone. It worked fine for a very, very long time. Then one day, for no memorable reason, it only restarts even when shut down.

I really haven't had the oppotunity (or the will) to figure it out. Shame on me!

But if I find an answer for it, I'll be sure it post it.
  #5  
Old 01-30-2005
BloodRaven's Avatar
TechSpot Member
 
Location: AZ (USA)
Member since: Apr 2004, 118 posts
Quote:
Originally Posted by Triton
SHUTDOWN & RESTART TROUBLESHOOTING
http://aumha.org/win5/a/shtdwnxp.php
thank you very much, that fixed the problem.
Closed Thread

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