If any of you can help me with this, I'd be very grateful.

The problem:
I have a win NT 4 sp 6a box running mac services and 2 macs (8.6 and 9.2) accessing the volume. When either of my macs access the share directly from the desktop shortcut, they only see 1 file and 3 folders. However, if they open the share from an application such as word (to access a document) then they can suddenly see all files and folders at the same place the desktop shortcut takes them.

Unfortunately I really don't understand too much about mac volumes and I have searched all over the internet for at least someone who has had this problem with no luck.