How to remove Trojans and its ilk!

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RealBlackStuff

Posts: 6,450   +3
In order to shorten the scan-logs, before you start, clean up your cookies first.
IE: click on Tools/Internet Options and hit Delete Cookies.
FF: click on Tools/Options/Privacy and hit Clear next to Cookies.
ALL: In Windows Explorer, go to C:\Documents and Settings\[username]\Cookies.
Delete EVERYthing in there except INDEX.DAT.
Repeat this for EVERY [username]!
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If you do NOT have W98/W98SE, continue at Step B.

Step A.
If you still run Windows 98/SE, download Trojan Hunter (trial) from http://www.trojanhunter.com/
Perform a full system scan. Let it fix any infections it finds.
Next, Continue at Step C.

Step B.
Download and install AVG Antispyware(formerly Ewido) from http://www.ewido.net/en/download/
Double-click the icon on your desktop to run it.
On the top of the main screen click Shield. Click the word active to change it to inactive.
On the top of the main screen click 'Update'. Then click on 'Start update'. The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can get the manual update at http://download.ewido.net/ewido-sign...ll-current.exe
When you have finished updating, exit AVG Antispyware.

Make sure all windows are closed. Run AVG Antispyware..
Click 'Scanner'. Then click 'Complete System Scan' to begin scanning.
When the scan is complete click 'Recommended Action' and change it to 'Quarantine'.
Then click 'Apply all actions'.

Once finished, click the 'Save report' button. Then click 'Save Report As' and save it to your desktop.


Step C.
Reboot your PC and post back the AVG Antispyware (or Panda for W98) Scanlog as a .txt attachment if you still have problems.
 
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