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Random Reboots and crashes

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  #1  
Old 11-04-2005
Newcomer, in training
 
Member since: Nov 2005, 3 posts
Random Reboots and crashes

help!!!!!!!!!!




i keep sufffering random rebooots but they are not really random cause they only do it when i am playing some sort of game.




I have replaced my motherboard, 2 sticks of RAM , processor, Vid Card. same problem no matter waht i have reformatted TWICE. i have attached the mini dump files



Wild
Attached Files
File Type: zip minidump.zip (90.2 KB, 3 views)
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  #2  
Old 11-04-2005
kirock's Avatar
TechSpot Maniac
 
Location: Hamilton, Canada
Member since: Jul 2005, 1,594 posts
Have you tried to update your video drivers and just as importantly oyur mobob chipset drivers? Also a classic symptom of crashing when gaming is an under powered system. What PSU do you have?

Also post back with your PC specs. We need more info.

Cheers,
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  #3  
Old 11-04-2005
TechSpot Guru
 
Location: HK
Member since: Jan 2005, 2,042 posts
Hi Wild,

This is hardware problem. Probably it is overheat, faulty CPU or video card. Check the temperature of your AMD CPU. Unlike Intel CPU, AMD CPU does not have thermal protection.

Mini102105-02.dmp BugCheck 9C, {1, 8054d370, b6000000, 181}
Mini102105-02.dmp Probably caused by : ntoskrnl.exe ( nt!KdPitchDebugger+ef4 )

Mini103105-01.dmp BugCheck 1000008E, {c0000005, bf837815, a65fda68, 0}
Mini103105-01.dmp Probably caused by : win32k.sys ( win32k!HMUnlockObjectInternal+1c )

Mini110105-01.dmp BugCheck 9C, {1, 8054d370, b6000000, 181}
Mini110105-01.dmp Probably caused by : ntoskrnl.exe ( nt!KdPitchDebugger+ef4 )

Mini110405-01.dmp BugCheck 1000007E, {c0000005, a5775d29, a5c00c18, a5c00914}
Mini110405-01.dmp Probably caused by : hardware ( CODE_ADDRESS_MISMATCH )

BugCheck 9C, {1, 8054d370, b6000000, 181}
Probably caused by : ntoskrnl.exe ( nt!KdPitchDebugger+ef4 )

Followup: MachineOwner
---------
kd> !analyze -v
*************************************************************************** ****
* *
* Bugcheck Analysis *
* *
*************************************************************************** ****
MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
x86 Processors
If the processor has ONLY MCE feature available (For example Intel
Pentium), the parameters are:
1 - Low 32 bits of P5_MC_TYPE MSR
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of P5_MC_ADDR MSR
4 - Low 32 bits of P5_MC_ADDR MSR
If the processor also has MCA feature available (For example Intel
Pentium Pro), the parameters are:
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
IA64 Processors
1 - Bugcheck Type
1 - MCA_ASSERT
2 - MCA_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing MCA.
3 - MCA_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
4 - MCA_FATAL
FW reported a fatal MCA.
5 - MCA_NONFATAL
SAL reported a recoverable MCA and we don't support currently
support recovery or SAL generated an MCA and then couldn't
produce an error record.
0xB - INIT_ASSERT
0xC - INIT_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
0xD - INIT_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
0xE - INIT_FATAL
Not used.
2 - Address of log
3 - Size of log
4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
AMD64 Processors
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 00000001
Arg2: 8054d370
Arg3: b6000000
Arg4: 00000181

Debugging Details:
------------------
BUGCHECK_STR: 0x9C_IA32_AuthenticAMD
CUSTOMER_CRASH_COUNT: 2
DEFAULT_BUCKET_ID: DRIVER_FAULT
LAST_CONTROL_TRANSFER: from 806f18df to 8053331e
SYMBOL_ON_RAW_STACK: 1

STACK_TEXT:
8054d348 806f18df 0000009c 00000001 8054d370 nt!KeBugCheckEx+0x1b
8054d474 806ecc2e 80042000 00000000 00000000 hal!HalpMcaExceptionHandler+0xdd
8054d474 00000000 80042000 00000000 00000000 hal!HalpMcaExceptionHandlerWrapper+0x46

Last edited by cpc2004; 11-04-2005 at 11:30 PM.
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  #4  
Old 11-05-2005
Newcomer, in training
 
Member since: Nov 2005, 3 posts
ok i am unsure as to how to check my temp? i have a lcd readout on the front of the PC that reads somewhere between 28 and 30 degrees Celsius
i doubt it would be the vid card as this is a brand new card.
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  #5  
Old 11-05-2005
TechSpot Guru
 
Location: HK
Member since: Jan 2005, 2,042 posts
Hi Wild,

Maybe it is related to TV card. I have one confirmed case the culprit is TV card and one case is still opened.

http://www.techspot.com/vb/showthrea...162#post174162
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  #6  
Old 11-05-2005
kirock's Avatar
TechSpot Maniac
 
Location: Hamilton, Canada
Member since: Jul 2005, 1,594 posts
Yes it is a hardware failure but this can be caused by out dated drivers, which cause the OS to crash releasing a bug report which looks like a hardware failure (HWF). So is it a real HWF or a software HWF?

Have you updated your mobo chipset drivers and ensured you have enough Amps in PSU to run your rig? System specs will help.
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  #7  
Old 11-05-2005
Newcomer, in training
 
Member since: Nov 2005, 3 posts
AMD AThlon XP 3200
2.1 ghz 1.0 gig of ram
Radeon 9600 vid card
Soundblaster Live 24 bit audio
Win XP Pro Service Pack 2
160 GB Western Digital HD
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  #8  
Old 11-07-2005
kirock's Avatar
TechSpot Maniac
 
Location: Hamilton, Canada
Member since: Jul 2005, 1,594 posts
Quote:
i have a lcd readout on the front of the PC that reads somewhere between 28 and 30 degrees Celsius
This is most likely the case temperature (internally). Your CPU will be more in the range of 35C, you can see that in BIOS under PC health or dwnload software called Everest Here:
http://www.lavalys.com/

But once again I suggest to check your PSU and make sure it has at least 22A on the 12V output and 40A on the 5V output. Read this off the label on the side of your unit. (ie. Grey box where the power cord attaches).
Also update your motherboard chipset drivers, thios is very important, and your video card drivers form the manuf. websites. Run the above program to find the mobo specs and chipset drivers, probably nforce2 or 3.

Cheers,
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  #9  
Old 11-07-2005
Newcomer, in training
 
Member since: Oct 2005, 9 posts
klash89

hey
Could you post the wattage of your power supply plzz?
regards jonny :giddy:
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