I just got a new radeon 9600 xt. My computer and motherboard meet the requirements of it. I insteaded it correctly into my computer and when i switched it on the screen was black. There wasnt any beepin noises and the monitor light was on.I checked the brightness and that was ok too Please help me

We'll get it working, hang in there

Couple questions:

1. What was your OLD video card? Or were you using integrated graphics?
2. Did you UNINSTALL the old drivers before installing the new?
3. Did you plug in the 4pin molex power connector to your video card?
4. Do you have the monitor plugged into the card, and NOT the integrated graphics port?

Probably a good idea to give us your computer specs as well.

My old video card was a radeon 9000 (crap i know )

Yes i uninstalled the drivers but couldnt install the new ones as it wont go on windows.

Yes i have the power connecter in the right place. Im not sure bout the 4pin molex power connector. I had some extra wires in the box and im not sure wat to do with them.

I have a fujitus siemens with 2.6 ghz and 256 ram (gettin 1gb soon)
My motherboard supports AGP4x which u need for this card.

What I would do:

1. Try starting your computer up again with your OLD card, just to double check that you haven't knocked anything loose. This'll confirm that the ONLY problem is your new card.

2. You say you have the power connector in the right place, then say you are not sure about the 4pin molex connector. This confused me a bit, but that's ok. I get confused easily

This is not the 9600XT but the power connection is the same place/wires.


What is your motherboard by the way, can you give us a link to it's homepage?
Also, what make/model is your power supply?

HOLD THE PHONE....

The 9600xt doesn't need that power cord I am going on and on about. That is not your problem.

But can you give us the info on your motherboard and PSU please.

Lol. I tried with my old card and it worked. Theres my motherboard http://www.motherboards.org/mobot/mo...Siemens/D1495/

Im not sure bout the power supply.

Take a look inside your case, and look at the power supply unit itself. There should be a sticker on it with the specs. We need to know how many watts, and who made it.

By the way, your computer isn't overclocked is it?

I am just about to step out the door for a bit and will check in later.

In the meantime, go to your motherboard's homepage and install the latest chipset drivers. There may be some updates you are missing for newer AGP cards.

The bios may need updating as well, but leave that for last.

No. Its made by Delta Electronics Inc and i think the power is 250w im not that sure.

Alright. Go ahead and update your chipset drivers (from the motherboard's homepage).

250 watt delta... it is possible that this is your problem right here. It may not be enough to handle your newer card...

How do u install the chipset update? Theres no instructions

Same as video card drivers actually. You download the .exe file (sometimes it'll be zipped) from the motherboard maker's homepage, then just run the .exe file. It installed the drivers for your automatically, nice and easy.

Actually, let's try this.

Go here: http://www.fujitsu-siemens.com/support/

and click on "online update". It will automatically update all your drivers for you.

I got the chipset updated thx alot for ur help....now hopefully the video card will work. Im tryin it now :eek:

It does the same thing

Grrrrrrr!

what chipset driver did you install? (Just to confirm).

Next, I would go directly to SiS's site and get the chipset's AGP driver from there to see if that fixes you up:

http://www.sis.com/download/ Go to "chipset drivers" then "agp"

Hang in there, we'll figure this out eventually.

Im gonna wait to tomorrow to install the update i have homework to do. Thx for ur help ill write back and tell u the results.

That's what the problem is!

Your computer knows you have homework and is just messing with us. Once your homework is done, it'll all work no problem. I know it.

Lol lets hope so. This is a good test for u anyway

And if u do help me to get it work... ill have to hunt u down and shake ur hand :angel:

Its still not working