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No software works

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  #1  
Old 01-02-2006
idm idm is offline
Newcomer, in training
 
Member since: Jan 2006, 1 posts
No software works

I have various virues as detected by Norton and AVG. AVG tells me that the viruses are not healable because they are moved or backup files. When I look for them under the path they give me, the files simply do not exist anywhere I can find them. I've tried everything I can think of. I'm a bit computer illiterate so please help me in SIMPLE terms.
  #2  
Old 01-02-2006
Tedster's Avatar
TechSpot Evangelist
 
Location: Fort Stewart, GA
Member since: Feb 2005, 9,603 posts
System specs
well.... what are they?
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  #3  
Old 01-02-2006
TechSpot Addict
 
Location: London
Member since: Apr 2005, 1,267 posts
No software works?
  #4  
Old 01-02-2006
Banned
 
Member since: Aug 2004, 25,945 posts
[B]Hello and welcome to Techspot.[/B]

Turn off system restore,(if you are running XP, or ME) and then run your virus scanners again from safe mode.

Right click my computer, and select properties. Click on the system restore tab, and then tick the box that says turn off system restore. Click apply ok. This will delete all your restore points, and anything bad that is in them.

Restart your computer, and tap the F8 key during bootup. Select safe mode from the list of options that appear.

Also read the [B]How to threads[/B] at the top of this forum.

Regards Howard
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