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Please, help me analysis minidump.
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#1
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Please, help me analysis minidump.
My server have blue screen problem.
Someone please help me analysis minidump. My system is Win 2003 server standard Exchange server 2003 Norton Antivirus Corp 7.6 Veritas Backupexec 10 |
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#2
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I was able to analyse each of your dump files and looks like they crash when you're trying to launch or using Internet Explorer
Mini082006-01.dmp PROCESS_NAME: iexplore.exe MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 42435e60 FAILURE_BUCKET_ID: 0xD1_CODE_AV_BAD_IP_nt!KiTrap0E+2a7 BUCKET_ID: 0xD1_CODE_AV_BAD_IP_nt!KiTrap0E+2a7 CURRENT_IRQL: 2 DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If kernel debugger is available get stack backtrace. Arguments: Arg1: 71c106b2, memory referenced Arg2: 00000002, IRQL Arg3: 00000000, value 0 = read operation, 1 = write operation Arg4: 71c106b2, address which referenced memory Mini081906-02.dmp The same result as the the first dump Mini081906-01.dmp The same as above ***************************** Ok, with what I've gathered, It looks like a memory issue you've got to me. Suggestions: 1- Looks like you've got 2 memory slots i.e 2 pairs of RAM? Try removing 1 of them(vise versa) and see for a while if it still crashes 2- If method 2 dosen't work - then try running memory diagnostics test on your RAMs. Run the test on each RAms and not on both for a better result. Here's a free tool. Memtest86+ - http://www.memtest.org |
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Minidump Analysis Please?