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HP-Compaq gets poor user ratings

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  #1  
Old 07-11-2003
Julio's Avatar
TechSpot Executive Editor
 
Location: Ecuador
Member since: Feb 2002, 5,355 posts
System specs
HP, Compaq get poor user ratings

You may call HP-Compaq merger a financial success however the tech giant recently scored very poorly in PC Magazine's yearly manufacturer reliability survey in the desktop PC category. The survey consisted of 18,000 subscribers to the print publication.

HP and Compaq desktops both got an 'E' the lowest possible grade along with those by Acer Inc., eMachines Inc. and NEC Corp. In the other hand, Dell and Apple received an impecable A-plus, Sony and ABS Computers (a lower scale OEM) both received an A.
  #2  
Old 07-11-2003
running's Avatar
TechSpot Member
 
Location: Vienna, Austria
Member since: Apr 2002, 70 posts
I bought a HP DVD writer, and so far I’ve been pleased with the tech support. I guess customer support can be hit-or-miss.
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