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blue screen; error codes HELPPPP
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#1
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blue screen; error codes HELPPPP
trying to help out me ma with her computer troubles. Please help me before I strangle her or bury my head under a pillow....hard.
Event Source: System Error Event Category: (102) Event ID: 1003 Date: 2/15/2007 Time: 10:46:09 PM User: N/A Computer: MAVIS Description: Error code 100000d1, parameter1 00cc70e4, parameter2 0000001c, parameter3 00000008, parameter4 00cc70e4. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 64 100000d 0020: 31 20 20 50 61 72 61 6d 1 Param 0028: 65 74 65 72 73 20 30 30 eters 00 0030: 63 63 37 30 65 34 2c 20 cc70e4, 0038: 30 30 30 30 30 30 31 63 0000001c 0040: 2c 20 30 30 30 30 30 30 , 000000 0048: 30 38 2c 20 30 30 63 63 08, 00cc 0050: 37 30 65 34 70e4 Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7023 Date: 2/15/2007 Time: 10:45:24 PM User: N/A Computer: MAVIS Description: The IPSEC Services service terminated with the following error: The authentication service is unknown. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 2/15/2007 Time: 10:45:11 PM User: N/A Computer: MAVIS Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x00cc70e4, 0x0000001c, 0x00000008, 0x00cc70e4). A dump was saved in: E:\WINDOWS\Minidump\Mini021507-01.dmp. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7023 Date: 2/15/2007 Time: 7:16:49 PM User: N/A Computer: MAVIS Description: The IPSEC Services service terminated with the following error: The authentication service is unknown. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7023 Date: 2/15/2007 Time: 5:51:08 PM User: N/A Computer: MAVIS Description: The IPSEC Services service terminated with the following error: The authentication service is unknown. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7023 Date: 2/15/2007 Time: 1:22:28 PM User: N/A Computer: MAVIS Description: The IPSEC Services service terminated with the following error: The authentication service is unknown. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 2/14/2007 Time: 4:13:45 PM User: N/A Computer: MAVIS Description: Error code 100000d1, parameter1 e11b5000, parameter2 00000002, parameter3 00000001, parameter4 f7286f53. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 64 100000d 0020: 31 20 20 50 61 72 61 6d 1 Param 0028: 65 74 65 72 73 20 65 31 eters e1 0030: 31 62 35 30 30 30 2c 20 1b5000, 0038: 30 30 30 30 30 30 30 32 00000002 0040: 2c 20 30 30 30 30 30 30 , 000000 0048: 30 31 2c 20 66 37 32 38 01, f728 0050: 36 66 35 33 6f53 Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7023 Date: 2/14/2007 Time: 4:13:25 PM User: N/A Computer: MAVIS Description: The IPSEC Services service terminated with the following error: The authentication service is unknown. any help would be greatly appreciated.....you have no idea. thanks |
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#2
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what windows os is this?
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#3
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operating system
it's on windows XP home, service pack 2
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#4
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Any Idea What The Last Thing She Done On It Before Bsod And Does It Start In Safe Mode ?
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#5
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she is usually surfing the net. We have been following what she is doing and there is no pattern but 75% of the time she is on the internet just switching between sites or clicking on a picture. other times she is using a program, photoshope or such. She can always restart the computer and it works just fine. She gets a BSOD 1-2 times a day, never one after another. We cleaned out at the typical system stuff on explorer (cache, history, temp, etc...) and she did not have a BSOD for a week and then they started again. This is a brand new system she has. The shop looked at it and could not find anything wrong with it. But it is still doing it.
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#6
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Maybe try a systems restore (start/help and support/pick a task) but i imagine the store should have done that if they know what they are doing try it any way see what happens.
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#7
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The following bugcheck is a sign of a hardware problem. Post some minidump files, as below - i.e. Mini021507-01.dmp. In the meantime test the RAM with Memtest.
The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x00cc70e4, 0x0000001c, 0x00000008, 0x00cc70e4). A dump was saved in: E:\WINDOWS\Minidump\Mini021507-01.dmp. |
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#8
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I'm not sure how to post minidump files. Or exactly what they are. Can anyone connect me to a link to learn how to do this?
I'm hoping this will do. Thanks for the help so far. Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 2/20/2007 Time: 9:34:00 AM User: N/A Computer: MAVIS Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a (0xb97ca000, 0x00000002, 0x00000001, 0x805812a1). A dump was saved in: E:\WINDOWS\Minidump\Mini022007-01.dmp. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7023 Date: 2/20/2007 Time: 9:34:08 AM User: N/A Computer: MAVIS Description: The IPSEC Services service terminated with the following error: The authentication service is unknown. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 2/20/2007 Time: 9:34:31 AM User: N/A Computer: MAVIS Description: Error code 1000000a, parameter1 b97ca000, parameter2 00000002, parameter3 00000001, parameter4 805812a1. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 30 1000000 0020: 61 20 20 50 61 72 61 6d a Param 0028: 65 74 65 72 73 20 62 39 eters b9 0030: 37 63 61 30 30 30 2c 20 7ca000, 0038: 30 30 30 30 30 30 30 32 00000002 0040: 2c 20 30 30 30 30 30 30 , 000000 0048: 30 31 2c 20 38 30 35 38 01, 8058 0050: 31 32 61 31 12a1 Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 2/20/2007 Time: 9:34:31 AM User: N/A Computer: MAVIS Description: Error code 1000000a, parameter1 b97ca000, parameter2 00000002, parameter3 00000001, parameter4 805812a1. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 30 1000000 0020: 61 20 20 50 61 72 61 6d a Param 0028: 65 74 65 72 73 20 62 39 eters b9 0030: 37 63 61 30 30 30 2c 20 7ca000, 0038: 30 30 30 30 30 30 30 32 00000002 0040: 2c 20 30 30 30 30 30 30 , 000000 0048: 30 31 2c 20 38 30 35 38 01, 8058 0050: 31 32 61 31 12a1 Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 2/20/2007 Time: 9:40:05 AM User: N/A Computer: MAVIS Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x03280000, 0x00000002, 0x00000001, 0x7c929880). A dump was saved in: E:\WINDOWS\Minidump\Mini022007-02.dmp. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7023 Date: 2/20/2007 Time: 9:40:14 AM User: N/A Computer: MAVIS Description: The IPSEC Services service terminated with the following error: The authentication service is unknown. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Last edited by howard_hopkinso; 02-22-2007 at 03:03 PM. Reason: POSTS MERGED: PLEASE USE THE EDIT BUTTON, RATHER THAN MAKING A NEW POST WHEN THERE ARE NO OTHER REPLIES INBETWEEN, THANKS. |
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#9
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Your problem is related to hardware and it is no need to post the dump here.
Refer this document to diagnostic memory error. |
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