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missing file windows\system32\config\system

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  #1  
Old 04-11-2007
twite's Avatar
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Location: Tucson, AZ
Member since: Feb 2006, 1,082 posts
missing file windows\system32\config\system

Hi, im trying to help my friend out, he is getting that error message. I have booted from the windows xp pro disk, and went though the recovery console, but it freezes. I have also tried using a different xp disk to boot off, and i get BSOD before i even get far enough to do anything. I have also tried using last known good configuration, and booting in safemode. Get the same message, or BSOD. Although he would prefer keeping his data, formating is an option, but i cant even get that far.

BTW..the BSOD error message is setupdd.sys- address F77E9FEA base.......

Anyway, thank you for any help.

EDIT:Ok, i went ahead and tried to just format the Hd, by choosing install new copy of windows, and it gets to the screen "Searching for previous versions of Windows" and just sits there. So basically, to my knowledge, there is absolutely nowhere to go from here, besides possibly some kind of floppy boot, or maybe using another Hd, (my linux HD) to use a partition manager, and delete the windows partition?? I have no idea if this will work though. But..i do have access to another hard drive so once again..any suggestions.

Last edited by twite; 04-11-2007 at 05:14 AM..
  #2  
Old 04-11-2007
Ididmyc600's Avatar
TechSpot Chancellor
 
Location: UK
Member since: Jan 2006, 2,242 posts
Hi

Download a 98se bootdisk and use FDISK to clear the drive completly , then try installing XP, chances are the drive is on its way out, so as a thought download the manufacturers test tool and test the drive.

Regards
  #3  
Old 04-11-2007
jobeard's Avatar
TechSpot Ambassador
 
Location: Southern Calif.
Member since: Apr 2005, 10,831 posts
here's my saga on the same symptom

If you're carefull, you can reuse the existing partition (assuming no HD failures
and a good filesystem),

choose a secondary install point, eg \windows2

documentation says SHIFT+f10 will drop you into a C: prompt

I've managed that once in 5+ cd boots. I want to update
boot.ini with a copy that has the Recovery Console parms,
if possible, run SFC /scannow
and attempt to locate a 2nd copy of config\system

As a last hope, I'll upgrade XP/Home SP2 to XP/Pro, but have heard
that may require DOWNGRADING Home to SP1 GRRRRR!

{sure wish I had taken the time to complete the Slipstream project!}
  #4  
Old 04-11-2007
twite's Avatar
TechSpot Paladin
 
Location: Tucson, AZ
Member since: Feb 2006, 1,082 posts
Cant seem to get that far booting off the CD. Boots me into the recovery (Does go through setup) then just freezes. I did shift+F10, but i think you are referring to somewhere past where i can get to. I will try the 98Me floppy boot...
  #5  
Old 04-11-2007
jobeard's Avatar
TechSpot Ambassador
 
Location: Southern Calif.
Member since: Apr 2005, 10,831 posts
repair is possible!

comment deleted in favor of MS KB which follows

Last edited by jobeard; 04-11-2007 at 08:37 PM..
  #6  
Old 04-11-2007
jobeard's Avatar
TechSpot Ambassador
 
Location: Southern Calif.
Member since: Apr 2005, 10,831 posts
official MS KB on the subject

see this MS KB Article

(yea, I should have edited the previous post, but this way you get an
immediate email if you're subscribed to the thread
  #7  
Old 04-11-2007
twite's Avatar
TechSpot Paladin
 
Location: Tucson, AZ
Member since: Feb 2006, 1,082 posts
Great, Thanks for the links, i am currently making boot disks. If this doesn't work then i will try the second link.

EDIT:

Ahhhh...the joys of windows. I get another error message on disk 2. (ERROR 7)-"Ntkrnlmp.exe Could Not Be Loaded."

Last edited by twite; 04-11-2007 at 08:37 PM..
  #8  
Old 04-11-2007
jobeard's Avatar
TechSpot Ambassador
 
Location: Southern Calif.
Member since: Apr 2005, 10,831 posts
RECOMMEND the MS KB in place of the previous note.
Read it and you will see why!
  #9  
Old 04-11-2007
twite's Avatar
TechSpot Paladin
 
Location: Tucson, AZ
Member since: Feb 2006, 1,082 posts
Thats the thing..the recovery console freezes. It asks me what partition i want to use (i think its C:WINDOWS)-option 1, i choose that (only choice) and it freezes. Cant get past that part.

2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
3. If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.

This is where my luck ends.
  #10  
Old 04-11-2007
twite's Avatar
TechSpot Paladin
 
Location: Tucson, AZ
Member since: Feb 2006, 1,082 posts
Ok, as i said, it is not 100% necessary to recover. So, that being said, can i delete the partition using a different (linux) HDD? I am still meaning to try a 98 boot disk, just searching for some other options.
  #11  
Old 04-11-2007
twite's Avatar
TechSpot Paladin
 
Location: Tucson, AZ
Member since: Feb 2006, 1,082 posts
Ok, used the 98 boot, deleted the windows partition (only option for some reason)...then rebooted off the windows pro C.D. and it is finally working (Formating the HD). Thank all of you so much for spending the time to help me out with this. Really appreciate it.

Edit: Just realized that i unnecessarily posted 3 time in a row. Feel free to edit these into one

P.S..i told my friend about how you all helped me out and he said thanks a ton!

Thanks!

Last edited by twite; 04-12-2007 at 01:09 AM..
  #12  
Old 05-22-2008
Newcomer, in training
 
Member since: Jul 2006, 11 posts
twite, we have the same problem. system is corrupt and it freezes on "Searching for

previous versions of microsoft windows" and also hangs when choosing the only option in system restore "r"

May i know what 98 boot did you use?

can i find it here http://www.bootdisk.com/bootdisk.htm ?

Please teach me how did you delete the windows partition
  #13  
Old 05-22-2008
twite's Avatar
TechSpot Paladin
 
Location: Tucson, AZ
Member since: Feb 2006, 1,082 posts
I will look for it any let you know asap.

The one i used was a floppy boot.
  #14  
Old 05-22-2008
twite's Avatar
TechSpot Paladin
 
Location: Tucson, AZ
Member since: Feb 2006, 1,082 posts
The website you linked looks like the best bet.
  #15  
Old 05-23-2008
Newcomer, in training
 
Member since: Jul 2006, 11 posts
Problem solved!

I deleted the primary partition and placed the xp CD

it was reformatted, but after restart. I says Invalid partition.

so I set only primary partition to [COLOR="Red"]ACTIVE[/COLOR] then it worked!

I'm having the fresh feeling of a newly formatted PC, [COLOR="Blue"]winXP 64 bit edition![/COLOR]
  #16  
Old 05-23-2008
twite's Avatar
TechSpot Paladin
 
Location: Tucson, AZ
Member since: Feb 2006, 1,082 posts
Niice, nothing better then that feeling
  #17  
Old 05-23-2008
Newcomer, in training
 
Member since: May 2008, 1 posts
missing file OS -Vista

microsoft jet database engine cannot open file c:/ I cannot view any channels. I have tried reboot. Is vista not supported?