I'm getting an error on a Windows XP SP2 Dell D505 laptop with BIOS A11. The blue-bar on the error window is "nlnhook.exe - Entry Point Not Found" The text of the error is: "The procedure entry point JSJ_ConnectToJavaVM could not be located in the dynamic link library js32.dll."

Once I uninstalled Symantec AntiVirus 10.1.5 (the version our company uses) the error went away. After a few reboots to install all the Windows. I even uninstalled and re-installed Have 6.1 All was well so long as SAV 10.1.5 was not installed. Then, I re-installed SAV 10.1.5 and just before it gets to being "finished", the error appears.

I have never had this problem before. Now this machine also has JInitiator 1.3.1.22 - do I need to uninstall/re-install that as well? Or this a problem of a different sort altogether?

I can find no info on nlhook.exe, so it`s possibly some kind of malware.

Go and read this thread [URL="http://www.techspot.com/vb/topic19133.html"]HERE[/URL] and post a HJT log as an attachment into this thread.

Regards Howard

As per your request...

And thank you.

Actually, its nlnhook.exe - my fault, I had a typo in my original entry.

Attached Files

2007-06-11.txt (6.8 KB, 2 views)

Ah, that makes all the difference lol. Your HJT log is clean BTW.

Your problem is caused by Symantec/Norton. I can`t say I`m surprised as we see all to many problems caused by that resource hogging crapware.

Taken from [URL="http://service1.symantec.com/SUPPORT/ent-security.nsf/docid_p/2006050314483048"]HERE[/URL].

The best advice I can give you, is to get rid of Symantec/Norton and use another security programme.

Regards Howard

Two problems: 1) I'm not in a position to get our company to switch away from SAV and 2) I'm logged in as the Administrator, not a restricted user.

BTW - which AntiVirus application *do* you recommend?

I recommend either Kaspersky or AVG pro as an antivirus programme, though there are plenty of others, but stay away from McAfee.

Regards Howard

Gah! The mere *mention* of McAffe makes me shudder. I'll give Kaspersky and AVG a look for my home systems.

Thanks for the feedback, though.

For your home systems, check out the links below.

[URL="http://free.grisoft.com/doc/1"]AVG free[/URL] or [URL="http://www.avast.com/"]Avast[/URL] antivirus programmes.

[URL="http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp;jsessionid=EElu1mSWlQjHS1lqOdGhtXP8vPmn2BX3FugIF1oqBBJ4j9pn XWWc!-559734354!-1062696904!7551!7552!NONE?dc=12bms&ctry=US&lang=en&lid=dbtopnav_zass"]Zonealarm,[/URL] [URL="http://www.sunbelt-software.com/Kerio.cfm"]Kerio[/URL] or [URL="http://www.personalfirewall.comodo.com/"]Comodo[/URL] free firewall programmes.

[URL="http://www.safer-networking.org/en/download/index.html"]Spybot Search & Destroy[/URL].

[URL="http://www.majorgeeks.com/download506.html"]Ad-Aware se personal.[/URL]

[URL="http://www.javacoolsoftware.com/downloads.html"]Spyware Blaster.[/URL]

[URL="http://free.grisoft.com/doc/5390/lng/us/tpl/v5"]AVG Antispyware.[/URL]

[URL="http://www.filehippo.com/download_ccleaner/"]Ccleaner[/URL].

Regards Howard