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DSL doesnt connect as expected

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  #1  
Old 07-20-2007
Newcomer, in training
 
Location: Sal Fees Jawjer, USA
Member since: Dec 2005, 27 posts
DSL doesnt connect as expected

normally when I connect it usually takes 3 to 5 seconds...

now, starting 2 days ago. It gets to the last window in the process " Registering your computer on the network" and stalls for 30 seconds or more. Eventually it does connect. Sometimes with errors, sometimes not.

It's like waiting for 56k dialup.

What could be the cause of this?
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  #2  
Old 07-20-2007
TechSpot Evangelist
 
Location: Four Corners, US
Member since: Dec 2006, 6,041 posts
Call your provider, and have them run a test download from their tech support headquarter... They can usually diagnose it. We in Arizona, New Mexico, and Colorado have a lot of slow downs and lightning caused failures from the sudden summer thunderstorms. Often your DSL provider does not know of an outtage or damage until you call them.... they can often re-route a signal to your DSL box within an hour.
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  #3  
Old 07-27-2007
Newcomer, in training
 
Location: Sal Fees Jawjer, USA
Member since: Dec 2005, 27 posts
thanks raybay
It was on the providers end. Said it would possibly be rectified within a week.
i guess a majority of the folks around here is experiencing this.

wondering what can of trouble they are having that would take two weeks to fix?
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  #4  
Old 07-27-2007
tipstir's Avatar
TechSpot Guru
 
Location: USA
Member since: Jan 2006, 2,282 posts
System specs
They might me upgrading that's why...
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  #5  
Old 07-27-2007
TechSpot Evangelist
 
Location: Four Corners, US
Member since: Dec 2006, 6,041 posts
Lightning (invisible type on cables and phone lines) is a common cause. Is it raining a lot in your region.
Also a lot of road construction at this time of year causes cables beneath or between the highways to be cut... then it takes a lot of time to find the cut.
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  #6  
Old 07-29-2007
Bobbye's Avatar
TechSpot Guru
 
Location: Clearwater, FL
Member since: Mar 2007, 2,742 posts
It can also be due to the provider putting too many users on the base.
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  #7  
Old 07-29-2007
TechSpot Evangelist
 
Location: Four Corners, US
Member since: Dec 2006, 6,041 posts
But that is easy to verify with a test unit by the provider technician or other.
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  #8  
Old 07-29-2007
Bobbye's Avatar
TechSpot Guru
 
Location: Clearwater, FL
Member since: Mar 2007, 2,742 posts
Yes, it is. But I have found over the years that some ISPs would rather blame a problem on something else- or more accurately, say that they are running OK..
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